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Cannot view column of inbox messages

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the messag… (read more)

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the message will display in the lower part of the monitor, but not in the upper screen of subjects, sender, date. How do I return to default setting?

Asked by linda113 10 months ago

Answered by linda113 9 months ago

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Deleted emails being automatically deleted from trash folder after a few days

Deleted messages used to stay in my Deleted or Deleted Messages folders until I manually deleted them. (I kept them for several months in case of late disputes with corre… (read more)

Deleted messages used to stay in my Deleted or Deleted Messages folders until I manually deleted them. (I kept them for several months in case of late disputes with correspondents). However, they are now vanishing after a few days. Retention policy on each is 'Use my AC settings' and 'don't delete messages.' Any advice please?

Asked by alan.hobby 1 year ago

Answered by alan.hobby 1 year ago

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Changing to IMAP server

How do I change "POP" server to IMAP server? Verizon default to AOL requires an IMAP address. Putting new IMAP address in doesn't work unless the server type is changed. … (read more)

How do I change "POP" server to IMAP server? Verizon default to AOL requires an IMAP address. Putting new IMAP address in doesn't work unless the server type is changed. You can't delete it and change it in "server" settings. This 77 yr old needs more guidance please.

Outgoing SMPT doesn't need a change. Thank you.

Asked by holtda 1 year ago

Answered by sfhowes 1 year ago

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Bold thread subject in table view stopped working in latest update 115.13.1

In the past, I had followed this post and created the userChrome.css file so that when I have my emails shown in Table View, if one email within a thread is unread, the w… (read more)

In the past, I had followed this post and created the userChrome.css file so that when I have my emails shown in Table View, if one email within a thread is unread, the whole thread is collapsed, but the subject line remains in bold.

With this latest Thunderbird update to version 115.13.1 I have lost the functionality; now the subject line of the collapsed thread shows as underlined. How can I go back to my preferred bold view?

Thanks

Asked by DonDowner 1 month ago

Answered by Toad-Hall 1 month ago

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Text size in incoming emails

This is a question relating to Thunderbird. I want to increase the default text size in incoming emails to make them easier to read, but I cannot find how to do it. I hav… (read more)

This is a question relating to Thunderbird. I want to increase the default text size in incoming emails to make them easier to read, but I cannot find how to do it. I have to use zoom (Ctrl++) on every one as I read it. Have tried altering things in Settings but no help. Can anyone help, please?

Asked by JohnRB 1 year ago

Answered by AgnesRM 1 year ago

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Cannot send emails

Following a change of password with my service provider, I can receive emails but cannot reply or send new emails. Tis is the error message: " Sending of the message fail… (read more)

Following a change of password with my service provider, I can receive emails but cannot reply or send new emails. Tis is the error message: " Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

Efforts to check or edit my Outgoing server (SMTP) password have proved a waste of time. Despite following all available instructions, screenshots, and online comments, I am unable to change or check my SMTP password. I am able to select 'Password' authenication, but not able view or edit the password. I have deleted that particular account and set up a new one with the same email address, but authentication problem remains. I have spent too much time trying to resolve this issue, so now I have no choice but to use annoying 'Windows Mail'. If I cannot resolve this issue, I will have no choice but to bid a sad farewell to the otherwise reliable Thunderbird which I have used for years.

Asked by Handymanbill 1 year ago

Answered by Handymanbill 1 year ago

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how do I disable the paused accounts feature in thunderbird

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in… (read more)

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in Thunderbird? If I want an account paused, it should be my choice not Thunderbird's.

Asked by terryhollett 1 year ago

Answered by terryhollett 1 year ago

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'get new mail' button is gone

It looks like Thunderbird updated itself a few days ago and the 'get new messages' (or 'get new mail') button has disappeared. 'F5' works, but I'd like the button back. … (read more)

It looks like Thunderbird updated itself a few days ago and the 'get new messages' (or 'get new mail') button has disappeared. 'F5' works, but I'd like the button back. Can do?

Asked by rayandrews 1 month ago

Answered by zeroknight 1 month ago

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My Thunderbird "Portable" opening panel contains no information

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thi… (read more)

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thing I could see was if I clicked on "Account Settings" Tab. The only way I could Fix it was Closing Thunderbird and renaming "C:\_PortableApps.com\Thunderbird "\ to C:\_PortableApps.com\Thunderbird Portable" to "C:\_PortableApps.com\Thunderbird Portable-Broke" and the Start "C:\_PortableApps.com\Thunderbird Portable-Broke\ThunderbirdPortable.exe"

I even Deleted My "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profile" Folder and reinstalled "ThunderbirdPortable_102.10.0_English.paf.exe".

I think somewhere on local computer something is "Referencing" The "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything.

If I copy "C:\_PortableApps.com\Thunderbird Portable-Broke" and Rename it "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything, But If I start "C:\_PortableApps.com\Thunderbird Portable\\ThunderbirdPortable.exe" I can see my Opening Page.

I can't remember if I added any files to "My Local Folders" In most of my Setups on other computers with different email addresses I usually do and I can't remember If I did on this computer for sure.

Asked by Dr. Dave 7 months ago

Answered by Dr. Dave 7 months ago

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My verizon.com email addresses no longer work with Thunderbird...

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop. One email stopped working a while ago, now my other one also stopped working yes… (read more)

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop.

One email stopped working a while ago, now my other one also stopped working yesterday.

I do not have a cell phone so I can not do that 2 version account verification (or whatever it is called on aol).

I am happy to give you details if you will HELP. Laptop, Windows 10, Google Chrome, Thunderbird 91.5.1 (64-bit)

AOL has NO way online to get help unless you pay and upgrade. VERY bad customer service. They should allow emailing when people have problems.

I am thinking of dumping both AOL/Verizon and Thunderbird. TIA Elsie

Asked by elively304 1 year ago

Answered by david 1 year ago

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Envelope icon displayed in subject field .. TB 78

Since upgrading to v78 from v68 I now have an envelope icon being displayed in the subject line of the preview pane. It appears to change depending on whether the email … (read more)

Since upgrading to v78 from v68 I now have an envelope icon being displayed in the subject line of the preview pane.

It appears to change depending on whether the email is read or unread.

Is there a way to remove it?

Asked by Simon 1 year ago

Answered by Simon 1 year ago

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Not connecting to the internet.

My husband cannot access his emails in Thunderbird. His last email was 2 weeks ago. There is a message saying there is no internet available. This is not so, he can acces… (read more)

My husband cannot access his emails in Thunderbird. His last email was 2 weeks ago. There is a message saying there is no internet available. This is not so, he can access via B.T. but prefers to use Thunderbird for his 2 email addresses. Thank you, Susan J.

Asked by dpsjenkins 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird: Emails threaded incorrectly

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded und… (read more)

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded under "Hein Revised Hall Bath..."?

Perhaps I don't understand how Thunderbird determines messages have a common thread.

Using Thunderbird 115.4.1 (64-bit)

Asked by rick163 4 weeks ago

Answered by Toad-Hall 4 weeks ago

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Linux Debian Thunderbird error "Incoming server already existis.

Ok, let me begin. I just lost my boot drive (just the OS) my home directory is on the drive= /export/home/harrison so all I need to do was tell Thunderbird to use my exi… (read more)

Ok, let me begin. I just lost my boot drive (just the OS) my home directory is on the drive= /export/home/harrison so all I need to do was tell Thunderbird to use my existing email account which when in with out a problem. so I tried to install my main email account so I said existing account and entered my credentials. which are incoming server: IMAP (imap.gmail.com) #993 SSL/TLS OAuth2 and my user name outgoing server: (smtp.gmail.com) #465 SSL/TLS OAuth2 and my user name then click done..... and that when I get this stupid message. "Incoming server already exists"

Asked by phoenixcomm 1 month ago

Answered by phoenixcomm 1 month ago

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How do I suggest a change to Thunderbird?

In the Library, the Search Bookmarks will find the website you are looking for, but the results list does not show you what subfolder the bookmark is in. This is very fr… (read more)

In the Library, the Search Bookmarks will find the website you are looking for, but the results list does not show you what subfolder the bookmark is in. This is very frustrating when you want to edit a site in the subfolder where it resides.

Asked by Ralph Rayner 9 years ago

Answered by philipp 9 years ago

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outgoing mail

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://post… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/error_codes/#_101.

Asked by wil47 1 year ago

Answered by Toad-Hall 1 year ago

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imap password

Why won't Thunderbird email work for me? It always wants password for "ricc on imap,shaw.ca" I phoned Shaw (my isp) but they don't support Thunderbird … (read more)

Why won't Thunderbird email work for me? It always wants password for "ricc on imap,shaw.ca" I phoned Shaw (my isp) but they don't support Thunderbird

Asked by hap 5 months ago

Last reply by Paul 5 months ago