Thunderbird Support Forum

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have looked for a Tools option to set up a printer, but there are no options in my GUI

Thanks for the help.

Terry

Hello !

I've been looking for some ways to import GMail takeout exported mails files that use MBox format. Googling I found some extension to do it, named "ImportExportTools NG". I've tested and it seems to have some issues : for example, after importing some MBOX files, the mails counts doesn't match GMail's values. I have not spent time to diagnose it yet...

I've also tried to simply put my MBOX files in my TB local folders and it seems to work.

Please, could someone confirm that this last trivial way actually works, and thus there's no need to any extension or tool ?

Thanks for your help.

Regards.

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird (I think?) Jim Teague

I'm probably wasting my time here because whenever I Google this problem I get instructions that do not work. And If I try and search Thunderbird Settings with the simple searchterm SMTP I get 'Sorry! There are no results in Options for "smtp".' This seems a peculiar error message for an application that purports to be an email client! And I've just updated to the latest version (115.7.0).

So, pretty please with sugar on top, how do I get to see the smtp server settings in Thunderbird? I would really hate to have to switch to Outlook.

Thank you

Matthew Fisher

I have the latest Tbird 115.4.3,and cannot figure out how to display all my folders in the left hand pane. I only see the most commonly used folders. How can I remedy this? Thanks

Hi all,

Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or other addressees.

I use Windows 10, TBird 115.6.1, and Gmail (with POP3 for the affected account).

BTW, this is not happening with an IMAP account I also use with TBird. Copies of messages I sent continue to be automatically saved to that account's Sent folder (as usual).

After researching this problem for several hours today, I've found that it's not an uncommon issue. The general advice is to navigate to Tools > Account Settings > Copies & Folders, check the Place a copy in, select Other, then point to the Sent folder of the affected account. (Alternatively, a copy can be requested to be placed in the Sent folder under Local Folders, which is actually what I've had set for many years of using TBird).

I tried sending multiple test emails to no avail. Nothing solved the problem of no copies in SENT. Despite that, every time I sent a new email, my Sent folder message count showed the addition of one more message, but no message appeared. Right now my Sent folder says there are 14 messages there, but none actually appear. The folder is empty.

I then tried several other alternative suggestions from Mozilla and other websites. Nothing works. Copies of emails I send are being saved to my Sent folder on Gmail webmail. Just not in Thunderbird.

I also tried the REPAIR option for my Sent folder. No effect. Shut down the program, re-started it, etc.

I verified that I had set TBird as an exclusion in Windows Security.

As a last resort (since this is a very troublesome problem!) I created a new "Copies" folder under my Local Folders and set the "Place a copy in" that new folder instead of into Sent. That did actually work. Copies of emails I sent after that did show up in that new "Copies" folder.

I would appreciate any assistance you can give, as I suspect my TBird Sent folder has somehow become suddenly corrupted. If so, can you suggest how to proceed. Thanks very much!

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

I have established a group in Thunderbird. I want to send a group email to all the individuals in my group. I believe that in the past I could click on the group name in the address book and have all the emails within the group come up in the To line of the email. Now I have to click on the group and then on each individual, which sends their email to the To line, but then when I click on the second person, the email is sent to the individual in the To line of a new email. How can I choose at one time all the emails of individuals in the group?

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.

Hello, Most received emails word wrap in Thunderbird, but a small proportion overflow the right side of the viewport. Is there anything I can do to make them wrap? Is there anything I can ask the senders to do to eliminate the horizontal scroll bar? Alan.

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7

Settings: Account Settings > Copies & Folders > Mesage Archives

Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png

Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder.

I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!

I have two gmail accounts in Thunderbird. One will send and receive perfectly. The other account receives but will not send emails and keeps asking for a password when doing so. Both use the same SMTP settings of course. This happens if the account is setup IMAP or POP3. The password is valid as the account will login online though any browser and also with windows 11 email app. I have removed and re-inslalled the rogue account several times but to no avail. Even copying the password from the browser password cache and pasting into Thunderbird does not work. Any ideas?

How can I ... INSERT TEXT FILE CONTENTS INTO Thunderbird COMPOSER ?

WHY? Because I have pieces of reusable ("boilerplate") text that I want to include in different messages.

After installing version 78.4.0 (and continuing into 78.4.1), I have an issue with many of the folders in my Local Folders account. When I click on an affected Local Folder folder, it is not highlighted and no messages appear. Messages will appear if I scroll the mouse pointer over the message pane. I can then also read the messages, etc. If I move to another Local Folders folder, messages may appear or they may not (always the same folders) until I move the mouse pointer as described above. Note that the folder name is also not highlighted after clicking it. Sometimes the entire folder/account column on the left side of the screen is blank until I scroll the mouse pointer over that column. Very annoying! Any ideas? FYI - I have tried "repairing" the folders in question. That does cause the messages to appear but as soon as the folder loses focus, the problem reappears - meaning the messages disappear and do not reappear until I either scroll the mouse pointer over the message pane or re-repair the folder.

Ken in Kansas

recently and without other changes that I am aware of my thunderbird pull down menus do not populate with text, or sporadically do so after delay of 15 - 30 seconds.

Does compacting affect the use and/or availability of disc space on a digital harddrive differently than it does on a mechanical harddrive? I have heard that processes such as defrag etc are not advisable for digital harddrives.

Thanks Howard Dahlberg

After update to Thunderbird 91.7.0, I cannot send emails, receive error

The message could not be sent using Outgoing server (SMTP) smtp.windstream.net for an unknown reason.

And, I had other Outgoing server setups and they are now gone.

Is there a bug intoduced with this update?

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.