Showing questions tagged: Show all questions

deleted app Android

Ever since upgrading to the latest version I'm having all kinds of problems with my s22 Galaxy Android. Thinking somehow like on a PC it would save all my bookmarks I del… (read more)

Ever since upgrading to the latest version I'm having all kinds of problems with my s22 Galaxy Android. Thinking somehow like on a PC it would save all my bookmarks I deleted the app and then reinstalled it only to find that I've lost everything! Is there a way to restore this?

Asked by imagsusman 3 months ago

Last reply by Paul 3 months ago

all logins and bookmarks lost since latest update

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0). On the phone version I can't locate any previous … (read more)

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0).

On the phone version I can't locate any previous Profiles to check whether the filesight be there. In fact it was necessary to revert to my trusty handwritten paper password list to even login to write this query.

I have updated Firefox/Mozilla every time an update was announced.

This is not the reliability I would expect from Mozilla and I hope you can help me to recover these files.

Asked by Sandrine 5 months ago

Last reply by Paul 5 months ago

Pull to refresh causing a noticable delay on Android

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll … (read more)

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

Asked by Anthony 5 months ago

Last reply by Paul 5 months ago

Difficulty Installing Custom Add-On from File on Firefox Nightly Mobile

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file. I have followed the steps to enable the… (read more)

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

Asked by almwork92 3 months ago

Last reply by Paul 3 months ago

Google not loading

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind. … (read more)

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

Asked by Steve 4 months ago

Last reply by cor-el 4 months ago

Known issues for 4+ years. Choppy videos, user interaction fails.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix. Sw… (read more)

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Asked by ItzWonder 3 months ago

Last reply by TyDraniu 3 months ago

The screen of the webpage is flickering

Hello, I've recently began to experience some pretty nasty behavior of firefox on android. After some time of using the browser (with closing the app in between), The sc… (read more)

Hello,

I've recently began to experience some pretty nasty behavior of firefox on android. After some time of using the browser (with closing the app in between), The screen starts to flicker (on every website) and the app becomes unusable. I have to force stop the app for it to work for a while again, until it starts flickering again. I have few theories myself (Something wrong with the web-engine, or garbage collector perhaps?) but I don't know how true they are. I did recently update to Android 14 and didn't see this behavior beforehand. I can't show a demonstration because I can't attach video's. Can I post a link to a video?

Asked by fireFerry 5 months ago

Last reply by TyDraniu 5 months ago

Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 5 months ago

Last reply by Chris 5 months ago

Firefox mobile has serious quality control issue

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's al… (read more)

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

Asked by yuktaondi73 5 months ago

Last reply by Paul 4 months ago

Power Draw

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader h… (read more)

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader has in its roughly 2.5 hours. Is there a way that can be brought to heel a bit?

Asked by Xana452 5 months ago

Last reply by jeffrey johns 5 months ago

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (read more)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 5 months ago

Last reply by V. M. 3 months ago

import from chrome to Firefox. same tablet

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing… (read more)

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing we got to help.

Asked by BLUTO 5 months ago

Last reply by Paul 5 months ago