Firefox for Android Support Forum

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my tablet and the exact same thing happens. I tried turning off my two add blockers to see if that would make a difference but it did not. I then uninstalled and reinstalled firefox on my phone from the Google Store and logged back in and it still acted the same way. For fun, I then turned on "Desktop site" in the menu and then my normal google.com page opened up. When I turned off 'desktop site', it went back to a blank screen with the "home" icon, the address bar, number of tabs open box and the 3 dots menu bar showing on top, but nothing else. I then opened my computer and works fine on my desktop. So, not sure what is happening but definitely some problem with "google.com" address on firefox (unless I toggle on "desktop site".) I also cleared my cache (which of course, was completely empty when I deleted and then added on the firefox app at the google store). Seems like might be a problem on your end? Especially since seems to happen on all four android devices that I have. I've also attached screenshots of the two pages I get, the first regular, the second with 'desktop site' toggled on.

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12 Hi there,

I wanted to report an issue I've been experiencing on a popular news site, which seems to have been ongoing for several months now. I'm not sure if anyone else has been having this problem or if it's just me, but I thought it was worth bringing up.

The website in question is . https://alightmotion.net/

My expected behavior when browsing this site is to be able to open links and download files in the background while continuing to browse. However, I've noticed a few issues:

After opening a few tabs, Firefox for Android will hang for almost 30 seconds before doing a deep redraw/repaint of all tabs. It then functions normally until I try to open another background tab from the same website. During the hang, the tab interface continues to redraw, but the pages themselves do not repaint, and no tap events work. When the hang time ends, the pages appear to redraw from scratch, and the context pop-up for the third long-press appears on top of the tab I was looking at. This issue is 100% reproducible for me. Long-press fails when attempting to open the third background tab, but the repaint failure occurs earlier. There seems to be something toxic happening.

Interestingly, when I go back to my Android Home screen after experiencing this issue, there is a deep refresh/repaint, as if the phone has been swapped out or the garbage collector has run.

I have tried clearing all browsing data and using a guest account on my phone, but the issue persists. I don't have any add-ons installed, and neither Chrome nor Firefox Desktop exhibit this behavior. It seems to be specific to Firefox for Android.

Thank you for your help!

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

There is an issue with mobile version of Google page, page loads as white page even at freshly installed Firefox nightly without any addons etc. When searching via address bar results are presented normally, but then when click on Google button to go into main page it load white page again. In addition I have checked it in my other device and it was the same behaviour, so it seems that something wrong is with Google itself. When use option to view page in desktop/computer mode page loads normally.

Sometimes, when I type a search query or a page address and hit enter, nothing happens, the keyboard is closed and nothing more happens - a blank page - no loading or anything (the same applies when you try to type a page URL).

I use the latest Firefox (124) on Sony Xperia 5IV.

I could attach a video but unfortunately only images are supported.

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.