Firefox for Android Support Forum

Hi. I have been having problems with Firefox. I can not open the app for a few hours and when I do I get a grey screen. I also notice that the padlock at the top of the screen has a red line through it.

I check the padlock and it shows the connection is not secure, even on google sometimes. It also takes forever for the page for reload itself and then it becomes secure and only then can I move to a different tab as I can't do that when the connection is unsecure. I also can't reload the page as it doesn't do anything.

When the page finally goes back to normal it only last so long before the page ends up unsecure when I've not visited the app for a while again. This is getting beyond annoying now.

Sometimes things go really bad when this unsecure connection occurs because the whole app will sometimes restart and I'll have lost all my open tabs, which when I check the recent closed tabs area it doesn't show them because they weren't closed manually which is also annoying.

Hope something can be done about these problems. I sometimes get the unsecure connection on the Firefox Nighty but that seems to refresh the tab within a few seconds of my opening the app.

I use Firefox nightly and about a month ago using mobile data completely broke. Everytime with every site it says "Connection timed out". Every single other application and browser works on my phone with mobile data but not Firefox. I've tried reinstalling Nightly and installing the regular version but the issue persists. I do use a tracker blocking application but I have Firefox completely whitelisted in it and it's been working fine before.

How to bypass this, please? I beg you!

It's always the same link. It ruins my business immensly. I have searched the whole internet on how to disable it but I found no solution.

This is via Bluestacks 5 Android Emulator. It doesn't have any Anti Virus enabled. All virus protections are disabled. I have disabled Enhance Protection and disabled HTTPs scanning inside Firefox settings but that didn't fix it.

Please help me!

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Really do Like Firefox/Mozilla; Appreciate the opportunity offered to apply an app to link to cell phone; However my Cell Phone does Not allow apps, No Internet Connection. Should I go to 'Settings' to opt-out for the app??

172.16.32.1 is the login page for a WiFi offered by my landlord. Sometimes I am able to go to that page and login and sometimes your browser refuses me access. Please help me fix this and allow me to use my landlords WiFi. If you are unable to assist, please direct me to a browser I can download that will allow me to use my apartment's wifi. Thank you and have a great day.

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no indication of loading happens, or sometimes slow loading occurs and stops after progessing midway of total bar length. I see the same issue on firefox beta, but on chrome. I am using ublock origin as an addon. On the main browser i have a bunch of open and inactive tabs, but on beta almost no tabs. The only thing that might unblock my issue is to disable my phone's private dns which points to google or adguard. But even with it off, i still see the same issue appearing.

Hello,

On Firefox for Android, I get "Proxy is refusing connection" error while attempting to connect to any site on the Internet. But I didn't configure any proxy connection for Firefox! Moreover, this error happens when I use my home Wi-Fi network, but browser works properly when using cellular data or any other Wi-Fi network. Also, browser works for some time if I start VPN (Psiphon in my case), stop Firefox through Android settings, clear cache and start the browser again.

Best regards, Peter

On 28 September 2023 It started to "show proxy server refused connection" when i was browsing google pages. I've tried chrome it seems to be working just fine. Regarding the Mozilla I've tried everything, reinstalling several times, restarting the phone, reading on the net for similar problems and i failed to find solution. On 2 October 2023 I've tried again to install Mozilla it seams to work just fine. My question is what happened?

I recently logged into the WIFI of my TAFE, which uses a proxy, only to find that Firefox would not work. 1 hour of crazed searching later I have found that you pretty much *cannot use a proxy with Firefox on Android*.

Sure technically you can download the FoxyProxy add-on or go to about:config and change the settings there (but not on the stable build which y'know most people use) but the fact that the stock, stable install has *zero* support for proxies, which are extremely common on school/work networks, is absolutely unacceptable. This is *basic* functionality that was reported as missing as far back as 10 years ago and *nothing* has been done to fix this.

The worst part is Mozilla are clearly aware of this. An issue was opened on github and was only closed to be moved over to bugzilla where it remains open. And for some reason on bugzilla the severity is marked as N/A even though this literally means you cannot use Firefox Android on any network with a proxy

I apologize for the harsh and direct tone but I am truly astonished that no one seems to think that this is as severe as it actually is. I use Firefox because I love open source software and I hate the idea of google having a monopoly over browsers. Things like this where basic features are missing (resulting in the browser being completely unusable on certain networks) make me reconsider if this browser is even worth using. And please don't say that FoxyProxy solves all of this because the fact that basic functionality is locked behind a third party extension is unacceptable.

Hello,

I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource.

Note: My mobile phone have access to the internet

• Opening links results in an error that says "This web site requires a secure connection."

• Upon checking the URL you will see that https:// will be added before href.li/?https:// which results in https://href.li/?https://example.com

• When I removed the first https:// then the website will open correctly without the error.

Thank you.

As of yesterday (1st Nov 2023), Firefox started reporting "Proxy Server Refused Connection" when trying to browse websites over Wifi.

I have a proxy server configured in my phone wifi settings, and this has worked before, and still works in other apps (Chrome, etc)

Checking with tcpdump on the proxy server itself, I see my phone trying to connect to port 80, rather than the configured port (8000)

Firefox version: 119.0.1 Phone: Samsung Galaxy S22 Android version: 13

For the past few days Firefox on Mobile has not been working with mobile data. Other installed browsers work. I am not sure what seems to be the issue.

I am running FF version 119.01, on Android 13.

When ever i use my Mobile data to browse in website it always shows error or gets stuck in loading.Its happening feom long time i tried uninstalling and re-installing still does not works.