Showing questions tagged: Show all questions

Firefox could not verify the authenticity...

Using Firefox mobile for android and GBoard. I've selected Firefox as my auto fill service. A few official apps (at least one banking app, for example) that I've downlo… (read more)

Using Firefox mobile for android and GBoard.

I've selected Firefox as my auto fill service.

A few official apps (at least one banking app, for example) that I've downloaded from the play store that report the following after I unlock and select the correct password:

"Firefox could not verify the authenticity of the application. Do you want to proceed with autofilling the selected credentials."

I can't seem to find any other report of this error so I'm curious what's going on.

Asked by pz 1 week ago

"Autofill in other apps" toggle state is incorrect

I'm using KeepassDX to autofill my logins but even though I've selected it and it works, the toggle (can be found in "Settings -> Logins and Passwords") is always off.… (read more)

I'm using KeepassDX to autofill my logins but even though I've selected it and it works, the toggle (can be found in "Settings -> Logins and Passwords") is always off.

Asked by sh4dow 3 weeks ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 2 months ago

Last reply by Paul 1 month ago

Firefox auto fill service doesn't work (android)

For several months, whenever I need something auto filled, the only thing that pops up is a button that reads "Unlock Firefox" instead of the appropriate saved info. This… (read more)

For several months, whenever I need something auto filled, the only thing that pops up is a button that reads "Unlock Firefox" instead of the appropriate saved info. This button does nothing when tapped and when held down, there is tactile click, but then nothing.

Android 11 Moto G Power 2021

Asked by butlerjonas 2 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 2 months ago

found old phone still using Lockwise

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill. How do I force this old copy of Lockwise to d… (read more)

I just discovered that the android phone (Samsung A71) I am currently using was in fact still using Lockwise for Auto Fill.

How do I force this old copy of Lockwise to do a final sync before I uninstall it. I do know that at least some of the passwords stored in it are up to date. At this time, I DO NOT have access to a PC. I DO have access to a more recent android phone (Samsung A53 5G) that DOES NOT have Lockwise installed and is using the most up-to-date version of FireFox for Android.

Also is firefox typed out in lowercase or one of these ways: "Firefox" or "FireFox"? I have a habit of camelcasing some computer terms left over from my days as a UNIX Administrator (AT&T Bell Labs versions and not any BSD versions) and want to know the proper way to type it (from the horse's mouth so to speak).

Regards

Asked by Evil Dave of Canada 3 months ago

Last reply by Paul 3 months ago

suggested logins not working

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option … (read more)

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option is 'purpled' out and no values are provided. Also when I navigate to settings it does not present the option to view any logins.

Asked by beastman1 4 months ago

Last reply by Paul 4 months ago

  • Archived

lock and unlock on my email

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don… (read more)

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

Asked by Elaine Stewart 7 months ago

Last reply by Paul 7 months ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Unlock Firefox for autofill to work

Hi, I have a Samsung Galaxy S10E phone. Firefox used to (with my permission) autofill all previously saved id/passwords in all apps. Now I receive a message stating 'unl… (read more)

Hi, I have a Samsung Galaxy S10E phone. Firefox used to (with my permission) autofill all previously saved id/passwords in all apps. Now I receive a message stating 'unlock Firefox'. My phone itself does not have an password and I don't want it to. Please advise, thank you.

Asked by kaweavermft 1 year ago

Last reply by s_beecher 8 months ago

  • Archived

autofill stopped working

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to … (read more)

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to a website I want to log in to, it shows suggested logins at the bottom. I can click on a selected saved user but nothing ever happens, not a single field is filled. When I turn off the autofill triggers in settings suprisingly autofill menu is still displayed on any page. Reinstalling did not work. Please help me. I was enjoying this browser but its a dealbreaker for me. My phone is Xiaomi Mi note pro 10 but I doubt it makes a difference

Asked by artur.supernak 1 year ago

Last reply by Paul 8 months ago

  • Archived

Auto fill not working at all

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropria… (read more)

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropriate one, and up until recently, whether on my cell or desktop it filled in and I click and can login. It recently stopped working on my cell. I can bring up the webpage, I still get suggested logins and click the appropriate one but nothing gets filled in, no user name and no password. I have logged out and relogged in, resync'd and it still doesn't work. Any suggestions before I stop using Firefox and look for another browser that works on desktop and cell?

Asked by 57cjtm 1 year ago

Last reply by Paul 8 months ago

  • Archived

Not able to unlock Access to Saved Logins

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me t… (read more)

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me to go the list. ... all things are correct on my phone. The face recognition is working, one time un-install Firefox and Re-install again, nothing fixed.

There is no other solution that even can use my pattern to unlock.

Couldn't make screen shot, the security features not allow me to do.

Asked by hkorour 1 year ago

Last reply by Paul 8 months ago

  • Archived

Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (read more)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 1 year ago

Last reply by Paul 8 months ago