Firefox for Android Support Forum

OK my primary email provider doesn't exsist no more I need to change my primary email. Can't add secondary email because wants code from old email address which is not accessible.

How do I change my primary email address with no secondary address without losing my data.?

Please help if that all makes sense

Thank you Moonlighter

Kung naka sign-in o actibo ang account ko ay hindi gagana ang browser peru noong nag log out ako sa account ko ay gagana na ang browser at bakit ganito ang browser

Facts 1. I reset my desktop and needed to login from scratch. 2. I have 2 step authentication on 3. I forgot which authentication app I used for firefox 4. So I used email to login (or try to login anyways).. I requested several emails

Problem 5. The EXACT same situation here (https://support.mozilla.org/en-US/questions/1356051#question-reply) happened to me: firefox claimed they were sending me emails, that had codes but didn't receive ANY email

More facts: 6. I read the article cited in 5. And installed authy, and sure enough was able to login 7. I got multiple back up options to log in now (got plenty of emails now)..

QUESTION: 8. Why did I get emails from 6. But not 4.? I suspect something is messed up on the security side of Firefox

See image

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn't have my account recovery key before, lost with Goog, now I have found my Account Recovery key returned, couldn't find anywhere in my account that shows where to enter the Key to recover saved data in Firefox, clicked on forgot password after trying my real password to no avail. Where do I enter recovery key. Email I got MozillaFirefox only said I can now use Mozzila Support said nothing about account recovery. Thank you

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

Hi, trying to sync to a new phone, scan the QR on pc and on phone get "open your authentication app and enter security code" Whats the app? I get no text on phone and no email to FF account email, or any of my other email accounts, all spam and junk checked. I did get to the ten number authentication once, and tried 2 of my codes, and it would not recognize them either. I didn't want to keep burning codes. Thanks.

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

Сбросила до заводских настроек Samsung galaxy tab 3 (sm-t 310, android 4.4.2). До этого Firefox замечательно обновлялся через Google play до последней версии (как и сам googleplay). Теперь получилось даже аккаунт Google восстановить. Но вот Firefox не хочет ни в аккаунт входить, ни синхронизироватья. Как все таки войти в аккаунт?

Hello,

I have an old account that I'm locked out from. The two factor authentication is activated but I don't have access to that device nor do I have the recovery codes. The email registered is an old one that I do not care much about anymore. However, the recovery email/secondary one is my regular email address that I do use daily. Is it possible to have that one removed from the old account so that I can create a new one using that email? It's super annoying being prevented from registering an account using two of my email addresses.

Thanks!

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com