Firefox for Android Support Forum

Hello,

I'm facing a severe battery drain issue that occurs with all of the current Firefox versions for Android (Stable, Beta, Nightly). I have noticed that the problem mainly arises when I have played any type of video through the browser, such as a YouTube video or any auto-playing html video through a website. And I don't mean that the battery drain occurs WHILE I have the browser open, I mean in the background, after I have exited Firefox. I have also installed GSAM battery monitor with the necessary ADB battery stats permission given, and it seems that the "Video On" wakelock is always on with Firefox. It's like that the thread that plays the video has not stopped, even if I have force closed Firefox, and killed the video tab. For example, I'm attaching two screenshots from the battery monitor, where I have previously opened Firefox and played a video for like 15 seconds (see the "Audion On"), then immediately closed all the tabs and force closed the application. As you can see, the "Video On" has not stopped, like the "Audio On" wakelock, and continues to count (35 minutes). This may go on forever, such as if I leave the phone at night, I'll wake up the next day with Firefox video wakelock displaying something like 15 hours of playback (something that of course, is not true). The only way to stop the drain, is to restart the phone and not open Firefox.

Though, the issue may not even be related with video playback. I have read in the forums (like here: https://support.mozilla.org/en-US/questions/1432706) that other people are facing this issue as well, and worked around it by not using Firefox as the default browser. I have not tried it but, even if it works, this is not at all convenient. Other posts on reddit that verify the same issue I am having: https://www.reddit.com/r/pixel_phones/comments/18xh7w3/why_is_firefox_using_all_this_battery_i_havent/ https://www.reddit.com/r/zenfone/comments/18zlow0/since_android_14_video_seems_to_be_the_top/ https://www.reddit.com/r/firefox/comments/174d13d/firefox_excessive_battery_usage_on_android/

I do not wish to switch to chromium based browsers. Please take a look at the issue and let me know. Thanks a lot.

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while it functions correctly in the Firefox browser on iOS.

Is this a default behavior.

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work.

I need to open a new card to continue using the website loosing all temporary changes made to it.

Redmi note 11 pro 5g with 6gb of ram

Issue was present for at least 6 months.

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

I previously had a firefox account signed into the browser, I removed it. I no longer wanted it attached.

But since then, EVERY time I open settings, it is highlighted asking me to reconnect and resume syncing. I click "Remove account" multiple times, then a couple hours later its back! With the highlight prompt again.

I cleared the apps cache too. Any ideas? See image attached.

https://i.imgur.com/IfBmWE0.jpg

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https://webcammictest.com/ it ask for permission to use the camera and mic. I of cause allow the use and afterwards it says: The device is not found.

I have tested the mic alone and it is working. The test site is also working in Chrome, Edge, Vivaldi and Brave. So chromium browser do not have any issue with the camera or mic. I have also tried other tests sites with the same result.

I first noticed it when I had to call my doctor which sent a link to a site with camera feedback on. I was surprised and stressed about it wasn't working. Having a doctor waiting and a sick child, while installing Chrome to get it working, was not a fun experience.

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is that it does not save where I stopped on the page last time while reading like firefox used to as far as I remember. This makes things annoying as I need to remember and find where I stopped reading. Again, long browser pages with no page numbers to remember. I don't even close the pages on my phone and it happens both when I close the browser or just minimize it. I remember that it used to save it without problems. Is this a bug or just a removed feature? Hopefully someone here can help as I didn't find anything helpful via google. If there are more details neededI will add them on request.

Device: Samsung Galaxy S9/Android 10 Build number: Firefox v 99.1.1 Problem: Using Firefox as default browser, the user is failed to get redirected from webview back to app. SDK Version:

Amplify Android v1.29.0

Code used:

The onSuccess Action of Amplify.Auth.signOut is finishing but the webpage “dismiss” is not being triggered

Function call (image)

Has this issue been seen elsewhere? Is there any configuration that needs to be set to allow callback/redirects?

Fixing a crashed message/clumsy or delayed response to searched topics will surely provide confidence in using your app. So please act on this to be on top as you have been the leading app for years.

Thanks.

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

I used to have bookmarks and other sites I've pinned to the home page on firefox android.

Now every page I visit is showing? Not just the site, but every page on that site, every search result. It's just junk pages filling my home page.

I'm hoping this is a bug and not some attempt to decide for me what I want on my home screen. It's really frustrating.

The only way around is to clear history on exit - but history is used - i just dont need every page i see being on my home screen.

(also the language at the bottom doesn't allow me to choose my language - English - ENGLISH. I don't speak US english.)

Hi. I have identical problem like this post:

https://support.mozilla.org/en-US/questions/1313779#question-reply

When i download some files jpg, pdf... I have "download error" and only when site requere http. When site works correct on https then no problem. This bug is in all Android Firefox, pc Firefox worls correct.

Hello,

I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325

The topic was archived and marked as solved. For me it clearly isn’t. Am I the only one?

Thanks.

I’m using Firefox Daylight 100.1.1.

Version 100 is a battery and data drain, impossible to use! At least: turn off settings bar auto hide so we dont have to close app and delete cache/app data non stop!