Firefox for Android Support Forum

Hey, so, there is an issue I've been facing. There's a site I've visited a few times on mobile and stopped using a bit ago, but the thing is no matter what I do, it keeps popping up as an autocomplete when I'm typing in the search bar. This only happens on the mobile version of Firefox, it doesn't pop up on the desktop version even though they are synced together, and no matter what I Google, it keeps showing me the instructions to delete autofill entries on the desktop browser. Literally nothing comes up for the android version, or any mobile version at all. Please help, this is exceptionally frustrating.

Recent update causes all pdf links to be opened in Firefox on Android with no option to download, and no setting to choose a default behavior. They're was another person who asked a similar question and was told to use the "Share" option and then "Save as PDF" - this doesn't work. Another advise given was long-pressing on the PDF link and choosing to save target - it won't work when I am pasting the pdf link into the address bar, which is how I do it primarily. I'm stuck using the Open in External App, which opens the pdf in Google drive, then having the option of saving the file. So many unnecessary steps. Please fix.

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

Am currently using the latest version of Firefox

See attached screenshot.

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.

Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

I'm a physical keyboard user for Android and find it impossible to use Firefox, there doesn't seem to be any documentation on simple keyboard shortcuts for access the addressbar or menubar, getting to search in the page, or access fine-grained tools for navigation like there is on the desktop version.

Where are these features documented? The Android Talkback feature doesn't cut it for me.

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

I originally was able to create the home page shortcut to Piped with Chrome, but the shortcut launched Chrome, even though Firefox is my default browser?

Piped [https://piped.kavin.rocks/https://pip.../|Piped]

So I deleted the shortcut. Now, Chrome no longer even offers me the option to "Add to Home Screen" from the Piped page, but it still does for other sites. Within Chrome, It now offers me the option to open the page in Firefox, even if I make Chrome the default browser.

How can I get a shortcut to Piped on my home page that will open in Firefox?

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Samsung s20 fe OS: Android 12 Browser version: The latest on both PC and Mobile

Android Firefox v114.1.0 (Build #2015955411), 4bddc25255+ Samsung Galaxy S9+ Android v10

Hello,

Firefox was upgraded on my Android phone to the version above yesterday, and all existing tabs or any new websites are now blank (see second image attached). No page will load, no open tabs have any content / cant reload them etc. Clearing cache for the app, hasnt worked either.

Just hoping there is a fix rather than blowing everything away and then finding out there is still an issue.

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.