Firefox for Android Support Forum

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

When I attempt to open a YouTube link in the Reddit app, it opens a window in Firefox since that's my default browser. I have open links in apps set to on, but it never opens the YouTube app.

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Hello, I'm a Xiaomi Mi 10 lite and Bose quitecomfort user. When I fast forward the YouTube videos I watch on Firefox, there are annoying crackles coming from the headphones. This does not happen when I watch on Google Chrome. Please advise.

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not fully rotate and more the half the screen will be cut off. Will this ever be addressed? It's been months now.

The only 'fix' seems clicking on the app and sending it to the background over and over.

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there is somewhere a list of inactive tabs that you can access and activate them.

My previous android phone was lost, I have installed firefox to new android phone. But I am unable to get previous data on this phone. I have logged in with my account and also synced. No pareils data came.

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes completely. Sometimes it recovers after about a minute but often it requires a restart.

Cheers geeks,

Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've been using Firefox mobile since 2015.

Whenever I fill out a form and switch to another tab or app, the website refreshes, causing me to lose all my progress.

Whose marvelous idea was this, and what on earth is the bloody purpose behind it?

Unfortunately, I haven't found any workaround to disable it so far. The about:config doesn't work on mobile.

I've read something about RAM resource management, but seriously, does this single tab really require management when most devices have 8 - 16 GB RAM these days?

Please help, I'm desperate for a solution!

I have scheduled dark mode enabled on my Android device,when the theme of device changes from light to dark or vice-versa,theme of Firefox doesn't change immediately, I have to restart the FF Android app for the change to take effect.

I turned off audio and video autoplay in the settings, but some webpages still play video and audio without my will. Example: https://www.delfi.lt/ru/news/live/pered-tem-kak-pokinut-litvu-aisty-ispolnili-proshchalnyy-tanec-94267757 How can I block all of the media (audio and video)?

The bug is when I am browsing website like a payment page, when I switching between the apps and return to payment page, the firefox will refreshing the page automatically and payment will get fail error.

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usually receives the crash reports.

1cb54f1f-11f5-4fa7-9d97-b4bf58d29ac2 java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference

java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference at java.lang.String.valueOf(String.java:2924) at java.lang.StringBuilder.append(StringBuilder.java:132) at java.lang.Throwable.printEnclosedStackTrace(Throwable.java:709) at java.lang.Throwable.printStackTrace(Throwable.java:674) at java.lang.Throwable.printStackTrace(Throwable.java:735) at mozilla.components.support.base.ext.ThrowableKt.getStacktraceAsString$default(Throwable.kt:19) at mozilla.components.lib.crash.service.MozillaSocorroService.sendCrashData(MozillaSocorroService.kt:607) at mozilla.components.lib.crash.service.MozillaSocorroService.sendReport$lib_crash_release(MozillaSocorroService.kt:285) at mozilla.components.lib.crash.service.MozillaSocorroService.report(MozillaSocorroService.kt:5) at mozilla.components.lib.crash.CrashReporter$submitReport$2.invokeSuspend(CrashReporter.kt:70) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:96) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@6aec4f8, Dispatchers.IO]

The original bookmarks crash was this:

300e77b6-00e5-458d-ae84-d1202c866a1b java.lang.NullPointerException

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=9fd75a9f565c460b91e4977064d87e83

java.lang.NullPointerException at org.mozilla.fenix.library.bookmarks.BookmarkFragment.refreshBookmarks(BookmarkFragment.kt:103) at org.mozilla.fenix.library.bookmarks.BookmarkFragment$refreshBookmarks$1.invokeSuspend(BookmarkFragment.kt:14) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7400) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@26f4bf6, Dispatchers.Main]

You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, go to myaccount.google.com/security on another device where you’re already signed in. In your security settings, you can either: Register a new security key, or Choose another second step for verification

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail. I have tried clearing cache, disabling all the add ons, enabling external download manager and altering enhanced tracking protection level but nothing works. The only way to "fix" it is by uninstalling but it only solves the issues temporarily. After a certain number of downloads (still uncertain on the number) it goes back to failling. It's incredibly inconvenient to have to do that every 1-2days because it resets all my cookies and I have to relog on all my websites. I have like 30gb on my storage so it couldnt be that. Please any suggestion would be helpful, I feel like I have tried everything at this point. Android version 13 Using the latest version of firefox

As yet no response no appeal no reason As a long time supporter this is a sore point and bad image. Cease my ban.

https://support.mozilla.org/en-US/questions/1398386

I am browsing the site, https://catalog.workshops.aws/eks-immersionday/en-US Each page has a next button at the bottom of it. Whenever I tap on it. It's difficult to navigate the website because the last link opens the privacy policy page rather than moving on as it should. The identical webpage functions well in other Android browsers.