Firefox for Android Support Forum

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Hello, This may be a wordful but please do consider reading.

Recently im having problems with firefox android. Im on Galaxy Tab S9. When playing youtube videos in landscape mode, there would be elements (thumbnails, texts) overlapping as if they were layered. I tried using different versions of firefox(beta, nightly, fennec) without addons, with default settings and fresh installs but all of them exhibit same problem. I tested on duckduckgo and chrome but theres no distortion. It means that its the problem with firefox.

Another find is that, there is no distortion when im using youtube without logging in. The problem occurs when i log in to youtube. I tried with different youtube accounts and they all have same problem on firefox. Also, when playing videos and if i clear cache and cookies of youtube from address bar, it logs me out of youtube and the distortion is gone as well.

Things I have already tried: 1. Clearing cache, cookies of website, browser. 2. Clearing data, cache of app, uninstalling 3. Using default settings without addons 4. Fresh installs of different versions 5. Deleted firefox folder from android/data/mozilla in hope of clearing corrupt cookies (dunno if really got deleted) 6. Using different account for youtube

Funny thing is problem goes away after logging out of youtube but it shouldn't be a solution. I would appreciate your time, possible solutions for this dumb problem.

Thank You

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0

To my horror I was seeing images on webpages, totally ruining my browsing experience. The main reason I use firefox on Android is because it allows me to turn off media. I don't want to see any of that, almost always entirely irrelevant, distraction. Now I'm going to have to use Samsung internet and continually click reader mode. This is NOT about ad blocking, it is not about saving data. It is about drastically improving the browsing experience. Please reinstate blocking of all images and videos.

I posted about it in a review, and per request, am restating the issue here:

the Firefox for Android app has consistent and ongoing issues with embedded audio players/embedded audio files (most often file types hosted on dropbox and embedded on a secondary website) where the audio file will either not load at all, refuse to download because it has timed out the file without playing, or stop half way through and refuse to reload.

So far, I've had about a 30% success rate with using these embedded audio players across platforms, with the specific websites themselves looking into broken links and finding no issue.

On the same vein, YouTube as used through the mobile browser, while more successful, seems to struggle to load the page while scrolling, and occasionally stops playing videos altogether, even when reloaded and hard restarted.

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working on or I'll look up video tutorials for how to do things, or just any random videos. But the videos just won't play. Instead, the page just reloads back to the same page and same screen where there's a play button, and the videos WON'T PLAY.

I think YouTube is working fine for me, but other sites and videos just don't work at all.

For several days Firefox Nightly has been stopping and backtracking while trying to play videos from YouTube and from a news site called Topnewsshow. com. I mainly listen to these sites pretty much round the clock to keep up with world events, so I don't know if this would happpen for all sites.

I've checked the service status of my BT broadband, and the engineers say they have not heard of a fault like mine. Though I did think it must be the line (twisted wire from the fibre box), as I've had trouble with it before, I tried with Chrome, and, not only did it play without stuttering, it actually played at high quality, which has not been possible on Topnewsshow for some time, but I didn't suspect the browser until it started stuttering on YouTube too. It may play for a minute or two and let you think it's working, but then it will jump back and start repeating from about 30s before. It can take an hour to get through a half hour video. It has been driving me nuts.

I've tried it on two different phones, one Android 8 and one Android 11, and I've tried clearing the cache, and, eventually, uninstalling, rebooting, and downloading fresh from play store. It is still the same. Firefox has always been problematic on some sites, particularly when trying to complete purchases: often have to switch to Chrome, and never have been able to find why. I use Nightly so that I can use about:config to adjust the zooming settings and pixels per pixel to get the best fits on my unusual aspect ratio keyboard phones (Titan Pocket, Cosmo Communicator), but the fault was the same on the fresh download before adjusting, and adding add ons.

While searching for solutions, I read about Firefox forks, and so tried installing Ice Raven on the Cosmo (not installed on the Titan I'm writing this on yet). IceRaven plays the videos without stuttering and in good quality on YouTube. It still has to play at lowest quality on the Topnewsshow site, but it doesn't keep doubling back the way it does on Firefox. Topnewsshow is Russian, so I wasn't expecting top quality, but it has been very handy for me to listen to US news from the UK.

It's pretty much unbearable to have to hear people keep doubling back mid sentence, so I've been surprised not to have found anyone else complaining of this effect. Perhaps it is because I tend to listen to longer content and speech rather than music: people who only listen to short clips may not notice the fault.

it seems that after an update to the firefox android app it seems that the background music stopped working as it should. it does continue playing but it's just that it keep pausing. i am on youTube and this app used to work as long as you don't close the tab it continues playing in the background. and i did not know that firefox background playing issue was an issue in the app. i wish to have the real background playing. i enjoyed using firefox mobile android app but it went downhill. i am so disappointed and i left the app android system: android 12 ram 8GB model name : Samsung Galaxy S10

Hi, I am using Firefox Beta for Android on my android phone. Its OS is Oreo (Android 8). Since Firefox Beta for Android 118.0b2, There is no audio on any website in Beta & Nightly. Firefox Stable and other browsers work just fine. Videos or online audio players work but there is no sound. I tried deleting cache, resetting the app and uninstalled and reinstalled the Beta and Nighty but the problem persists. I have searched online for help but I couldn't find any similar complaints. The audio on my phone works just fine. There is problem only in Firefox Beta (& Nightly) for Android. I don't have any extensions installed. I need your help. Thank you.

When I play a youtube video in the FF Android browser, with the phone held "normally" i.e. longest side of phone held vertically, and I press the little icon in the corner of the video to make it "full screen", the video ALWAYS, ALWAYS, ALWAYS, rotates 90 degrees, which I dont want it to do. I hesitate to call this "landscape" because I'm not rotating the phone.

This behavior is unaffected whether in auto-rotate mode, or portrait mode. Chrome does not have this issue. My phone is a samsung galaxy A12, Android 11, latest FF browser.

I ve two problems

1) recently i can't play videos on websites, checked i ve most updated app & no adds on & cleared my cache but the problem standstill

2) logging in some applications may require redirection to their site , despite i ve Firefox as my default browser those apps are using chrome instead of Firefox recently

After connecting a bluetooth headset and using Firefox (115.0a1 (Build #2015950435), 1d9511bcc3 + this version so far) to play online video is obviously lagging, not audio and video is not synchronized, is to play a moment to get stuck in a frame like this. My own troubleshooting revealed a problem with Firefox and the encoding format selected for the headset. Currently 1 the problem is only in bluetooth audio encoder selection acc (lhdc also have the problem but the symptoms are not as serious as aac) and triggered in firefox, other browsers can not be reproduced, test redmi k40 and xiaomi 13p also can not be reproduced. 2 after the screen recording is turned on, the problem is obviously lagging. 2 The problem disappeared after turning on screen recording, the screen recording parameter is 1280x720@60 at 32mbps, and the audio source is recorded in the system. Play the video first and then open the screen recording lag disappeared, first start screen recording after playing the video lag does not appear. And no matter what kind of situation screen recording stops lag recovery.

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tube the formatting is all confused I have to close Firefox and reopen. On a Google Pixel 7 Pro phone.

As per title, if I perform a Google search, and leave the results set to "all", the first results shown are images. If I tap on any of those images, Firefox freezes completely. Sometimes it recovers after about a minute but often it requires a restart.

Hello, I'm a Xiaomi Mi 10 lite and Bose quitecomfort user. When I fast forward the YouTube videos I watch on Firefox, there are annoying crackles coming from the headphones. This does not happen when I watch on Google Chrome. Please advise.