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Browser keeps refreshing page if I leave the app

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried w… (read more)

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

Asked by naimurrohmantamim 5 months ago

Last reply by Paul 5 months ago

  • Solved
  • Archived

Camera is not working

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https:… (read more)

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https://webcammictest.com/ it ask for permission to use the camera and mic. I of cause allow the use and afterwards it says: The device is not found.

I have tested the mic alone and it is working. The test site is also working in Chrome, Edge, Vivaldi and Brave. So chromium browser do not have any issue with the camera or mic. I have also tried other tests sites with the same result.

I first noticed it when I had to call my doctor which sent a link to a site with camera feedback on. I was surprised and stressed about it wasn't working. Having a doctor waiting and a sick child, while installing Chrome to get it working, was not a fun experience.

Asked by Kenneth 2 years ago

Answered by Kenneth 1 year ago

  • Archived

User isn't getting redirected after sign-out, the page just keeps loading

Device: Samsung Galaxy S9/Android 10 Build number: Firefox v 99.1.1 Problem: Using Firefox as default browser, the user is failed to get redirected from webview back to … (read more)

Device: Samsung Galaxy S9/Android 10 Build number: Firefox v 99.1.1 Problem: Using Firefox as default browser, the user is failed to get redirected from webview back to app. SDK Version:

Amplify Android v1.29.0

Code used:

The onSuccess Action of Amplify.Auth.signOut is finishing but the webpage “dismiss” is not being triggered

Function call (image)

Has this issue been seen elsewhere? Is there any configuration that needs to be set to allow callback/redirects?

Asked by braedantye 2 years ago

Last reply by Paul 1 year ago

  • Archived

Add to home screen / Install

Following question asked by petitechisa 7/31/21, 3:24 PM answered but not solved, by jscher2000 - Support Volunteer, then archived. "Don't like PWA, please bring back 'a… (read more)

Following question asked by petitechisa 7/31/21, 3:24 PM answered but not solved, by jscher2000 - Support Volunteer, then archived.

"Don't like PWA, please bring back 'add to homescreen' bookmarking/shortcut option."

I have the exact same problem as the poster, but only in last month or so. "Shortcut" doesn't open in normal browser (what's a PWA?) and page doesn't have a menu/URL bar, so useless. Normal app either gives "Add to Home Screen" or "Install" option, but both result in PWA (I guess), not a shortcut which opens in app. i. e. menu option irrelevant. Not happy (Just been reading a GitHub stream on the subject - deliberate Mozilla choice! Nobody likes PWA, get rid!!!)

Asked by chjthome 2 years ago

Last reply by Jonathan 1 year ago

  • Archived

Error in downloading files

Hi. I have identical problem like this post: https://support.mozilla.org/en-US/questions/1313779#question-reply When i download some files jpg, pdf... I have "download … (read more)

Hi. I have identical problem like this post:

https://support.mozilla.org/en-US/questions/1313779#question-reply

When i download some files jpg, pdf... I have "download error" and only when site requere http. When site works correct on https then no problem. This bug is in all Android Firefox, pc Firefox worls correct.

Asked by R84MK 2 years ago

Last reply by Paul 1 year ago

  • Archived

Radio streaming stops after few minutes

Hello, I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325 The topic was archived and marked as solved. For me it clearly… (read more)

Hello,

I’m encountering the exact same issue as here: https://support.mozilla.org/en-US/questions/1285325

The topic was archived and marked as solved. For me it clearly isn’t. Am I the only one?

Thanks.

I’m using Firefox Daylight 100.1.1.

Asked by aymericdp 1 year ago

Last reply by Paul 1 year ago

  • Archived

v. 100 not compatible w A8

Version 100 is a battery and data drain, impossible to use! At least: turn off settings bar auto hide so we dont have to close app and delete cache/app data non stop! … (read more)

Version 100 is a battery and data drain, impossible to use! At least: turn off settings bar auto hide so we dont have to close app and delete cache/app data non stop!

Asked by wdhc 1 year ago

Last reply by wdhc 1 year ago

  • Archived

Any time I touch my Samsung screen (without even passing security fingerprint) a Firefox message pops up

Cannot remove pop up nag screen: "Useful modifications for easy turning and genuine" Any time I touch my Samsung screen (without even passing security fingerprint) a Fir… (read more)

Cannot remove pop up nag screen: "Useful modifications for easy turning and genuine"

Any time I touch my Samsung screen (without even passing security fingerprint) a Firefox message pops up

Asked by richloomis 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (read more)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis 1 year ago

Answered by richloomis 1 year ago

  • Archived

Youtube Full Screen mode in Firefox Andriod

1. Youtube videos are not loading correctly in firefox android in full screen mode, only 3/4 of the video gets displayed rest gets hided. 2. Rotation of the screen while… (read more)

1. Youtube videos are not loading correctly in firefox android in full screen mode, only 3/4 of the video gets displayed rest gets hided. 2. Rotation of the screen while watching video based on gyroscope can be made.

Asked by karthi@firefox 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for Android will not keep tabs open when i hit the X to close them

My tabs have been ballooning like crazy because of this. I like the feature firefox has to resume browsing where you left off, however, it's been very frustrating to mana… (read more)

My tabs have been ballooning like crazy because of this. I like the feature firefox has to resume browsing where you left off, however, it's been very frustrating to manage lately because of this.

Basically, say i have 10 tabs open, i close out of 5 of the tabs and then exit the app, when i reboot the app, those 5 tabs will be back open and i will have 10 tabs open once again!

Any ideas what might be up with this?

Asked by buckdestructor 1 year ago

Last reply by Paul 1 year ago

  • Archived

constant freezes

I AM SICK OF FREEZES. I was able to get out of a freeze by closing the browser but when I opened the browser back I got the message Firefox still running at first it was … (read more)

I AM SICK OF FREEZES. I was able to get out of a freeze by closing the browser but when I opened the browser back I got the message Firefox still running at first it was the box with only the edges no writing I left it for a while the the box was populated I clicked shut down and then it restarted I gc and cc in memory and I saved all reports then it froze again. I had to shut down with the power button. This is the first time it has done this way. I have the gz files EASE HELP DONT JUST TELL ME NOBODY ELSE HAS THIS ISSUE.

Asked by Billy 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Why is history showing on homepage?

I used to have bookmarks and other sites I've pinned to the home page on firefox android. Now every page I visit is showing? Not just the site, but every page on that si… (read more)

I used to have bookmarks and other sites I've pinned to the home page on firefox android.

Now every page I visit is showing? Not just the site, but every page on that site, every search result. It's just junk pages filling my home page.

I'm hoping this is a bug and not some attempt to decide for me what I want on my home screen. It's really frustrating.

The only way around is to clear history on exit - but history is used - i just dont need every page i see being on my home screen.

(also the language at the bottom doesn't allow me to choose my language - English - ENGLISH. I don't speak US english.)

Asked by tinpilk 2 years ago

Last reply by Paul 1 year ago

  • Archived

Facebook website

First it was things like being unable to use GIF toolbar to enter a gif comment on Facebook. Now I cant use the react button(like, heart. Lol,sad. Frown.) Whats up fire… (read more)

First it was things like being unable to use GIF toolbar to enter a gif comment on Facebook. Now I cant use the react button(like, heart. Lol,sad. Frown.)

Whats up firefox?

Asked by kllyhghtn 1 year ago

Last reply by Paul 1 year ago

  • Archived

High power consumption in Android

Firefox is using an awful lot of power. Currently with no tabs open it's using 38% against Chrome's 13% and I've had 45% earlier today. I've never checked apps for power… (read more)

Firefox is using an awful lot of power. Currently with no tabs open it's using 38% against Chrome's 13% and I've had 45% earlier today. I've never checked apps for power consumption previously so that might be normal, but it sure looks like heavy usage. With 6 tabs open, Samsung Internet browser is using 1%.

It's the same for both browsers after a restart. It's an Honor 8A phone, Android 9. I re-installed FF and it's version 101.1.1 When I re-installed FF it was initially only 18% but its gone up and stayed up.

There are settings under App Launch to manage app launch automatically to save battery power by preventing some launches, but it doesn't affect things.

At one point I thought the problem was synchronisation with my FF account, but I just signed out of both FF account and also Youtube, restarted, just the same. When I signed into Youtube in Samsung internet browser it went up to 1.14%

ADDED LATER. I left the phone on and charging overnight. In the morning FF was 9% while Chrome and Samsung browser didn't even appear in the battery useage listing. As soon as I opened a couple of pages in FF, it shot up to 48%.

What else can I check? Is there anything I can do? The Honor battery only just gets through the day anyway, so this is a problem.

Many thanks.

Asked by Andrew3142 1 year ago

Last reply by Paul 1 year ago