Firefox for Android Support Forum

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

In about.config i set javascript.enabled false for most browsing, unless i really need to do otherwise (e.g. ecommerce). If i close the app (menu quit), and restart it, javacript.enabled is reset true. This behaviour is not replicated for other settings i may make, e.g. dom.storage.enabled, or permissions.default.image. Being Android i have no root so no possibility of creating a user.js to override Firefox ignoring my settings. This seems to be a bug. Version is Android Nightly version 121.0a1, 2023-11-05.

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

Hello,

I've recently began to experience some pretty nasty behavior of firefox on android. After some time of using the browser (with closing the app in between), The screen starts to flicker (on every website) and the app becomes unusable. I have to force stop the app for it to work for a while again, until it starts flickering again. I have few theories myself (Something wrong with the web-engine, or garbage collector perhaps?) but I don't know how true they are. I did recently update to Android 14 and didn't see this behavior beforehand. I can't show a demonstration because I can't attach video's. Can I post a link to a video?

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader has in its roughly 2.5 hours. Is there a way that can be brought to heel a bit?

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0).

On the phone version I can't locate any previous Profiles to check whether the filesight be there. In fact it was necessary to revert to my trusty handwritten paper password list to even login to write this query.

I have updated Firefox/Mozilla every time an update was announced.

This is not the reliability I would expect from Mozilla and I hope you can help me to recover these files.