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  • Archived

File upload problems

Hello. I'm having problems uploading files to my browser. Very often, firefox don't download files (always loading). The problem is very strange. Sometimes it downloads, … (read more)

Hello. I'm having problems uploading files to my browser. Very often, firefox don't download files (always loading). The problem is very strange. Sometimes it downloads, sometimes it doesn't. There is no link to certain sites. This happens randomly. The browser has reinstalled several times and cleared the data. What can I do?

Asked by Sey 7 months ago

Last reply by Seburo 7 months ago

  • Archived

Firefox won't open PDF files on Android.

When I try to open a PDF file I get the following message: The file could not be opened. Please save the file to your local storage and then try to open it. When I touch… (read more)

When I try to open a PDF file I get the following message: The file could not be opened. Please save the file to your local storage and then try to open it. When I touch okay I get a flash of a downloading bar and nothing is downloaded.

Asked by greypoet 1 year ago

Last reply by marco.geiger 1 year ago

  • Archived

Clearing Downloads history deletes downloaded files from tablet

I use a Samsung Tab s5e with Android 9 (Samsung One UI 1.1) and Firefox 68.4.2. Yesterday I noticed that files (pictures, movies, PDFs and HTMLs) that were downloaded wit… (read more)

I use a Samsung Tab s5e with Android 9 (Samsung One UI 1.1) and Firefox 68.4.2. Yesterday I noticed that files (pictures, movies, PDFs and HTMLs) that were downloaded with Firefox disappeared from my device. Files downloaded/created with other apps remained intact. I was very confused, but could reproduce the weird behaviour by downloading files with Firefox and subsequently clearing the download history in 'Menu/Settings/ClearPrivateData'. By doing so the downloaded files turned into 0 byte files dated 1 January 1970. After reboot of the device the files were gone. Also after disabling the installed plugins Ublock Origin and Noscript downloaded files were deleted after clearing the Download history.

Asked by mitch1000 1 year ago

Last reply by scalleyjon 1 year ago

  • Archived

homepage appears inoperative

I set a homepage and it does not come up when I start Firefox. I think it says Firefox always comes up with its preferred link, but new tabs should go to homepage. That d… (read more)

I set a homepage and it does not come up when I start Firefox. I think it says Firefox always comes up with its preferred link, but new tabs should go to homepage. That doesnt work either. Pls advise.

Asked by tangst 1 year ago

Last reply by uvix 1 year ago

  • Archived

Sending text message Error

How do I fix error for sending an outgoing text message on my j3 prime model#SM-J327w Serial#,R28k442A6XNW Android Version; 8.1.0 SAMSUNG Experience Version; 9.56 … (read more)

How do I fix error for sending an outgoing text message on my j3 prime model#SM-J327w Serial#,R28k442A6XNW

Android Version; 8.1.0 SAMSUNG Experience Version; 9.56

Asked by JUICEYJay 2 years ago

Last reply by Seburo 2 years ago

  • Archived

Can't get Firefox concert info

Every time I log in and follow the instructions to get to the information page I get a message saying an error has occurred. There is no error number or tech information.… (read more)

Every time I log in and follow the instructions to get to the information page I get a message saying an error has occurred. There is no error number or tech information. I am using Firefox for Android.

Asked by bluecatman 2 years ago

Last reply by kbrosnan 2 years ago

  • Archived

how Can I stop the crash reporter from constantly opening?

I could be doing something simply as watching a YouTube video and Firefox crash reporter will open up a new window but it will be blank with nothing but window title disp… (read more)

I could be doing something simply as watching a YouTube video and Firefox crash reporter will open up a new window but it will be blank with nothing but window title displayed. I tried to close the window but it just constantly opens a new one and I can't close it fast enough. And it pops up over anything going on in the background or on my phone. It's getting so annoying that I'm tempted to uninstall Firefox to see if this problem stops. Could someone help me I have the up today version of the app. Do I need to update anything else? And how?

Asked by lonestar3233 2 years ago

Last reply by kbrosnan 2 years ago

  • Archived

why is there a voice on my samsung tablet that talks allvthe time?

There's a constant voice on my samsung tablet that seems to be saying everything I do and reading the page I'm on or like reading out loud the internet Very annoying. … (read more)

There's a constant voice on my samsung tablet that seems to be saying everything I do and reading the page I'm on or like reading out loud the internet Very annoying. Says things over and over again like "video player" or just random words. How do I turn that off?

Asked by Mercyk54 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

videos wont play on android

Attempting to play any video from any site and 3/4 of the video is covered with a grey block and the rest is scrambled. My device is SM-T217. Others have had this issue w… (read more)

Attempting to play any video from any site and 3/4 of the video is covered with a grey block and the rest is scrambled. My device is SM-T217.

Others have had this issue with their specific devices and it appears to have been resolved for them. I would like Firefox to be able to play videos again on my device as well.

Asked by jsissnon 3 years ago

Last reply by Steve40th396 3 years ago

  • Archived

lagging Netflix scrolling and Amazon prime scrolling.

I have an updated app. I did the refresh. I did the reset. I cleared out my cache and cookies. In task manager my processes read 5 open processes related to Firefox. I… (read more)

I have an updated app. I did the refresh. I did the reset. I cleared out my cache and cookies. In task manager my processes read 5 open processes related to Firefox. I watch my CPU run at 99%. So here is the question. I know what may have caused it, by using Fmovies.is page to watch videos. After doing that a couple times I went from no lagging what so ever on anything, to scrolling for a second or two then freezes then scrolls again then lagging on both Netflix and Amazon streaming. Driving me crazy. My streaming is now buffering when no buffering was needed before all of this CRAP. I ran Ccleaner, spybot and disk cleaner. I remove a high risk tracker each time from spybot. Short of getting a new system how can I resolve this issue?

Thank you Driveing me crazy.

Asked by weaveryan1 3 years ago

Last reply by Mr Marwan 3 years ago

  • Archived

There is a conflict between Firefox Quantum and Kaspersky Total Security. How could this be resolved?

Since Firefox Quantum update I get error messages saying "Your Firefox profile is missing or inaccessible..." any time I open a site. Disabling the Kaspersky application … (read more)

Since Firefox Quantum update I get error messages saying "Your Firefox profile is missing or inaccessible..." any time I open a site. Disabling the Kaspersky application not such a problem shows up. How can this be fixed?

Asked by SoterRetos 3 years ago

Last reply by kbrosnan 3 years ago