Firefox for Android Support Forum

I encountered a problem occurring under LineageOS 20 (android 13) on a Sony ZX1 Compact. Can't check if it's the android version or just something with that Lineage ROM (which works perfectly with anything else):

When I make a PDF of a web page with Firefox and then just press "view", the pdf viewer says the file doesn't exist, even though it was saved correctly to the Download folder. Choosing Firefox itself as pdf viewer, I could determine that the viewer gets a file link like this:

content://org.mozilla.firefox.feature.downloads.fileprovider/Download/Download/Kanaren-Wetter%3A%20Sturm-Warnung%20zum%20Wochenende%20ausgegeben.pdf

Which appears to point not to the real Download folder, but perhaps to Firefox' subfolder in the Android/Data folder? The same link is given in any other OS, and normally it always works. Could it have to do with the fact that in LineasgeOS 20 (and quite surely also stock android 13) the Android folder is write protected ?

With some web pages, Firefox provides different links, like: content://media/external_primary/downloads/1000009015 and with those there's no problem. So I think may really be an issue with directory access.

I fiddled around a lot with OS settings and Firefox beta's about:config as well, but to no avail. Also de- and reinstalled Firefox.

Any idea what could be the cause ?

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

Hej swindel Jeg har Firefox installeret og derefter Grannyspace og granny Space er svindel har godkendt 350 dl.kr med Visa kort mann har hevet fra min konto og gemmen ført 100 transaktioner og dette er svindel og bedrageri Har heller ikke tilgang til grannyspace for heller ikke svar Eller tilbage melding er sur Hans Juergen Dick Danmark E mail. mobi****1@gmail.com Jeg bede om tilbage betaling af pengene respons

Mvh

Hans Jürgen Dick

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a low fps. I fix it by forward and rewind the video by clicking on the side of the screen. Very annoying. Browser is up to date, please help

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

I'm running Samsung Dex and all the websites features are way too big on Firefox. I cant even see what im typing right now, all i see is a giant "support moz://a"

It's 2024. Get it together Mozilla. There is no option to zoom out. There is no option for desktop pages by default. It's bad enough you are bending to the other corporate sites and limit what plugins we can use here.

But Firefox Mobile is too stupid to figure out it's on a full-size display and it's too retarded to have the settings requirednto resize it myself.

Dear sir/madam,

The new sepia reading mode cannot be turned off easily without compromising privacy. If i click to set it to dark mode through controls , the next page is sepia again. But if i use the fast way, by clicking on the icon next to the url, it turns my page from a https to a http. It feels like the feature is not supposed to work like that. Now i think about it, any page that by default is https is darkmode, but any page that is turned into an https is turned sepia or not https anymore. I get that it strains the eyes less and i am certainly not against the feature itself, but i do enjoy pictures and video's in full colour and for me personally, dark mode reads better.

In other words, i love it as a feature not as a default and i don't think it was meant as one, but it cannot be turned off right now.

Kind regards Jen.

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but it doesn't reliabiy suggest new strong passwords on account creation screens.

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for this app and it still has to reload the tab after having the app closed for a small time.

Hi there,

I am a fan of Firfox Browser in PC but on mobile i have issue of private browsing not function normally. I search a query in private browsing tab its response back with relevant pages if i click on any response it immediately open that link in normal tab i have attached screen short for your reference. I am feel free to give any relevant information required for u. I hope you will address this issue soon

Thank you.

After I want to multitask on my phone and switch between the browser and other app. The page becomes blank and refresh button doesn't work.

I need to open a new card to continue using the website loosing all temporary changes made to it.

Redmi note 11 pro 5g with 6gb of ram

Issue was present for at least 6 months.

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

video on websites dont play very smoothly. they are always choppy, and look like they are playing on a really low frame rate. the same os true for youtube, instagram where it is very laggy when any video is played. ps. im on android, cant seem to open about:config area

I have the Goodreads app installed on my OnePlus 8 running Android 13.1. When I get emails from members who comment, instead of the app opening Firefox opens a tab after having cleared defaults. I have also selected the Ask When opening settings but nothing changes. Please explain how to fix this. Thanks