Firefox for iOS Support Forum

Hello,

I have successfully switched from chrome to firefox, installed all my extensions and transferred the bookmarks. However, I noticed that credit card details to not autofill when I try to purchase something which is a dealbreaker for me. After some research, I learnt that this feature is somehow limited to some countries (US, Canada,...). While I was able to update this by ading my country to the list in the Desktop all (following https://superuser.com/questions/1694712/how-do-i-enable-credit-card-autofill-feature-outside-u-s-and-canada), I am unable to access the same setting in the mobile app.

Could someone advise how to enable credit card autofill in the iOS app? For clarity, this works in the Desktop app so the details are there. It also works in chrome on iOS so I don't really understand why chrome can do it but Firefox mobile can't...

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my iPad

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Hi,

For some reason I don’t have the option to add payment cards on my browser using the latest version on iOS.

Can someone explain or help me achieve this as it’s pretty annoying having to dig my card out or switch to safari.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

I can’t find the Auto-fill settings in FF on iOS. I found instructions here for where they should be and they are not there. Was this feature taken away recently. It’s VERY tedious not having this feature. Am I doing something wrong?

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I have to manually type the username/email on the first screen. Then once I submit that Firefox sometimes triggers the auto fill from Bitwarden for the second password screen. An example log in is Google. Username and passwords are not “all in one.” So Firefox won’t fill my email.

I submitted this feedback in the App Store, and was told to explain more here. This is a dealbreaker for me. With RSI I can’t afford to type extra.

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved password but it never goes and retrieves it. It leaves the login and password fields blank. I’m using Firefox 116.2 (33536) and iPadOS 16.6.

It has also stopped working on my iPhone.

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to log-in. It does show the button when asking me to enter a password after entering the username/e-mailadress manually.

To solve this I tried different password managers (Enpass and now Bitwarden). It does show up on Safari. I have this issue for some time now and I do experience it on several iOS versions (16.1 to 16.6). Also I tried manually re-enabling the 3rd party password manager within the password settings on my device. Unfortunately I can’t share a screenshot of me seeing the password manager on the password screen as it hides the section when screenshotting..

Does anyone know how to solve this? It makes using a password manager a headache and would love to solve it!

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail.

Very very annoying and means I need to use Chrome to do emails.

Any ideas why?

Thanks :-)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Round and round and round we go . . . When I try to follow the instructions to enable this feature, all I get is a full page message that says "To save and autofill logins and passwords, enable Face ID, Touch ID or a device passcode." With a link to "Learn More" If I click that link, it simply returns me to the same "Manage saved passwords..." page I was using already. Without explaining what's going on!

New iPhone 14 pro - Moved everything over from the old phone - Signed into Firefox and synced - All bookmarks are present - The option to use saved login information from FF is present - The websites where I have saved logins are all present and listed in the same order as my desktop (desktop version works fine btw)

The problem is that the usernames and passwords are not present for any of the websites. They are just blank when I try to use it directly from a login screen. (pic#1) I can select the website from the list and FF recognizes and recommends the correct website’s “info”, but when I tap it it just autofills blanks.

If I access passwords from the menu options while I am not trying to login to a specific website, I can see the same correct list of websites with saved info, but it says “no username” for all of them and the passwords are blank. (pic#2&3)