Showing questions tagged: Show all questions
  • Archived

Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (read more)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 1 year ago

Last reply by Paul 1 year ago

Synced into wrong account

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting passwor… (read more)

I by mistake have synced into wrong account. I believe i did have same account with same email only but my data was not there when i tried loggin in by resetting

password

Asked by Karan Patil 1 month ago

  • Archived

Random tabs are showing up that are not mine ???

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre. Out of c… (read more)

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre.

Out of caution, I closed the foreign tabs and changed my Firefox and Apple passwords. Then I resynced Firefox. Everything was fine for 3 days afterward.

Today, June 20th 2022, I opened Firefox on my ipad and 4 tabs *that are not mine* loaded, in addition to my open tabs. **I know these tabs aren't mine because they are about things that I have never heard of or searched for in my life and/or random places that aren't even in my state.

My significant other is as baffled as I am. My tech friends have never heard of this happening. Can anyone here figure out what's going on?

Asked by destinyb11 1 year ago

Last reply by destinyb11 1 year ago

  • Archived

Unable to send tabs to Firefox on iOS

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but… (read more)

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but tabs still do not arrive at FF on any of my synced iOS devices. However, I can see all the open tabs on the other devices.

This used to work, although it has been inconsistent and I've found in the past that I've had to log out and back in on my devices to get it working again. This isn't working this time, though. Any help is appreciated.

Asked by Mike 1 year ago

Last reply by Paul 1 year ago

  • Archived

bad request

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync… (read more)

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync bookmarks or any customization.

Asked by Evelyn 1 year ago

Last reply by Paul 1 year ago

Help me accept Firefox into my life (iOS)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Met… (read more)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

Asked by pictoruta95 5 months ago

Last reply by Paul 4 months ago

  • Archived

Unable to receive tabs from a particular device

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’ I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable … (read more)

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’

I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable to share tabs from my Samsung Tablet to my iPhone.

(My Samsung tablet says ‘Tab Sent’ but I don’t receive any notification or tabs through sync)

Asked by Estella 1 year ago

Last reply by Paul 1 year ago

Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (read more)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

Asked by fritch_2000 5 months ago

Last reply by Paul 5 months ago

Iphone Sync

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing … (read more)

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.

Asked by Simon Ford 3 months ago

Last reply by Kiki 2 months ago

  • Archived

Firefox Syncing Issues

I know that I have seen tons of forums already regarding this issue. However, I still don't understand the reason for me being unable to sync my logins and passwords to m… (read more)

I know that I have seen tons of forums already regarding this issue. However, I still don't understand the reason for me being unable to sync my logins and passwords to my smartphone device via the desktop version of Firefox Browser I have. I switch to this browser from Chrome because of the AdBlock, but I still don't understand how it is so much easier and simpler with them to sync while here I am having a hard time to get all logins and passwords to be available on all of my devices.

Asked by citypopjapanmtl777 1 year ago

Last reply by citypopjapanmtl777 1 year ago

  • Archived

Firefox settings for IOS

Received your responses; you are the worst browser on the internet!!! Any time one can't talk to a REAL person, it's not worth using Mozilla. You are PATHETIC!!!!! … (read more)

Received your responses; you are the worst browser on the internet!!! Any time one can't talk to a REAL person, it's not worth using Mozilla. You are PATHETIC!!!!!

Asked by pmthegm 1 year ago

Last reply by James 1 year ago