Firefox for iOS Community Forum

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. But I'm always in Farmington Arkansas that it will never show. Google has given apps to help me not sync any of my data just only there's. Made it so I could not get rid of those apps. Having three email addresses two of them there's hidden. So you could actually just say I am pissing in the wind.

I just saw that I am getting charged almost $60 for Firefox, both in 2021 & just now in 2022. All these years I thought it was free. I would like these charges refunded as I haven’t used Firefox or my computer the last two years.

This appears to be a problem that others have had (with no response). I'm posting it to let the Mozilla team know it continues to be a problem for some users.

Yesterday FF (whatever the latest version is running on an iPad Pro running iPadOS 15.7) crashed, and restarted with the usual "This is embarrassing..." message, and asked whether I want to restore all tabs. I hit yes, and it restarted with all tabs missing. Of course it then proceeded to erase all synced tabs the next time it connects to Mozilla's servers, so now all the tabs are gone.

Questions:

1. Is there a way to restore this to its previous state? As far as I can tell, the moment the mobile FF loses all its tabs and syncs them to the cloud, there's no easy way for the user to get the old tabs back.

2. Is it possible to have Sync set up so it doesn't erase all the tabs automatically? I mean, it should be clear that when this occurs after a crash, this may not be the desired behavior. At the very least, there should be an option to undo.

3. Is there a way to just "bookmark all tabs" on mobile FF? That way users can easily save the current state of their mobile browser without having to bookmark each tab individually. I understand this feature has been requested from time to time, and at some point saw a response from a Mozilla engineer saying it has been implemented but not released for UI reasons.

4. Can I download all my Firefox Sync data? Since Sync seems to write over previous state with no method for recovery, it cannot be relied upon as a backup. I would like to be able to make my own backups of my browser states to the extent I can.

Thanks! In principle I support open source and would like to continue using FF. If these usability / reliability issues can be resolved I think it would make at least a few FF users quite happy.

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John