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  • Archived

Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (read more)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 1 year ago

Last reply by Paul 1 year ago

  • Archived

bad request

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync… (read more)

I'm getting bad request error messages when I try to sign into Firefox on my iphone. I would like to sync my iphone browser to my Macbook. Right now I'm not able to sync bookmarks or any customization.

Asked by Evelyn 1 year ago

Last reply by Paul 1 year ago

  • Archived

Random tabs are showing up that are not mine ???

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre. Out of c… (read more)

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre.

Out of caution, I closed the foreign tabs and changed my Firefox and Apple passwords. Then I resynced Firefox. Everything was fine for 3 days afterward.

Today, June 20th 2022, I opened Firefox on my ipad and 4 tabs *that are not mine* loaded, in addition to my open tabs. **I know these tabs aren't mine because they are about things that I have never heard of or searched for in my life and/or random places that aren't even in my state.

My significant other is as baffled as I am. My tech friends have never heard of this happening. Can anyone here figure out what's going on?

Asked by destinyb11 1 year ago

Last reply by destinyb11 1 year ago

  • Archived

Unable to send tabs to Firefox on iOS

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but… (read more)

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but tabs still do not arrive at FF on any of my synced iOS devices. However, I can see all the open tabs on the other devices.

This used to work, although it has been inconsistent and I've found in the past that I've had to log out and back in on my devices to get it working again. This isn't working this time, though. Any help is appreciated.

Asked by Mike 1 year ago

Last reply by Paul 1 year ago

Am using multiple platforms w/multiple (dated) conflicting info, and having many difficulties trying to utilized Firefox for both Android+old iPhone + iPad (9th gen) & broken screen on newest: iPhone14, that maybe is reason I’ get so many problems

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so thi… (read more)

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so this is causing major lockouts because passwords, sign In info, etc don’t match? The 11 never really got used b/c Verizon couldn’t keep signal to phone and automated system kept shutting me down while the higher ups kept trying but eventually I had to give up and return to Spectrum but Verizon Automation also reported me th credit bureau- which we sent a rebuttal to the huge charge but only learned after time to dispute had long passed that b/c we didn’t think to send return receipt- Who kne? Well not only didn’t I get my $600 advanced payment returned and I kept begging those techs to simply give up, send a return box b/c when I agreed to the contract, on recording, I specifically stated that if what he ( salesman agreed to, that is, that I wouldn’t need to pay separately for Spectrums signal then yes, I agree to the contract… Spectrum, unfortunately, prior to CoVid, lied about upstate NY having 100% coverage and thus other companies suffered losses b/c they depended on wireless signal just as CoVid really took off(sorry for rant!) So, the 11 really didn’t get used b/c Verizon management understood the serious threat to me being terminal but the automated system couldn’t be overridden, and thus my question to you is…How can I separate, or stop the syncing with the outdated info that I suspect is confusing and driving me insane when the Firefox for iOS is getting separate info? But, suspecting I’m an intruder? Lastly, the old 11 has Now added newer (recent info) and I simply don’t know the info when being asked, nor do I know if both the one Android temporary (pay as you go phone…will cooperate with separate platforms as well as apps but it was never this confusing when I used Firefox before yet being much more deteriorated medically, I simply am desperately trying to protect my privacy until Apple can find a way to help get my watch back monitoring me while I temporarily have the Android so if something obvious happens - which btw, when the watch literally saved my life, nobody knew before that occurred that my body was no longer able to make a life sustaining trace mineral and the other requirements to absorb in order to live but b/c the watch was monitoring and SOS, at the hospital, my cardiologist was able to have tests that they instantly started IV’s saving me and Now although the watch isn’t working- I simply can only pray that b/c Apple is doing what they can, at least if I get some kind of pain or unable to breathe as was the case that day… but then I have lots of allergies so that’s what I and others thought was issue… but with the American ingenuity of what Apple has started, the ability to prevent deaths that could have been prevented, yet I’m hitting a huge brick wall with Spectrum arguing and putting my life at risk denying that Apple could have got my watch going but told me to call Spectrum because even with my phone dying from a fall, I’m paying out the ying Yang not only for cellular to not only go to my broken iPhone but am also paying for cellular to my watch which luckily I did get with its own cellular. But enough of the horror story…is there any advice you can provide while Apple has taken lead, to protect me from the Android but more importantly help me with the old info, of the 11 vS new of 14 which Apple has jumped further in to prevent the unthinkable from possibly occurring. I’d be lying if I tried to say I’m not frustrated with Spectrum, but I’m not interested in dying to enrich my heir…I still have things…a long long bucket list, but I’m just trying to keep myself and what is still working safe. You guys are wizards with this stuff… Please let me know if you can help separate out but possibly not make me more vulnerable. Thanks for what you do in trying to help people like me who don’t know much about what it entails nowadays to utilize the access, yet not be further victimized or experiencing more stored info.

Please call me if you can!

Asked by Make precious memories 2 months ago

  • Archived

Firefox settings for IOS

Received your responses; you are the worst browser on the internet!!! Any time one can't talk to a REAL person, it's not worth using Mozilla. You are PATHETIC!!!!! … (read more)

Received your responses; you are the worst browser on the internet!!! Any time one can't talk to a REAL person, it's not worth using Mozilla. You are PATHETIC!!!!!

Asked by pmthegm 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox Syncing Issues

I know that I have seen tons of forums already regarding this issue. However, I still don't understand the reason for me being unable to sync my logins and passwords to m… (read more)

I know that I have seen tons of forums already regarding this issue. However, I still don't understand the reason for me being unable to sync my logins and passwords to my smartphone device via the desktop version of Firefox Browser I have. I switch to this browser from Chrome because of the AdBlock, but I still don't understand how it is so much easier and simpler with them to sync while here I am having a hard time to get all logins and passwords to be available on all of my devices.

Asked by citypopjapanmtl777 1 year ago

Last reply by citypopjapanmtl777 1 year ago

  • Archived

Business email locked out of. Critical. Nothing has worked to fix it. Would like to chat with someone.

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?… (read more)

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?

Asked by jmcgarigal 8 months ago

Last reply by Paul 8 months ago

Iphone Sync

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing … (read more)

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.

Asked by Simon Ford 3 months ago

Last reply by Kiki 2 months ago