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Links don’t open related Apps as in Safari

I receive links from a few sources (i.e. Wall Street Journal) that have lists of link’s to articles both on their webpage and their App. If I have Safari as the default … (read more)

I receive links from a few sources (i.e. Wall Street Journal) that have lists of link’s to articles both on their webpage and their App.

If I have Safari as the default browser the link directs me to the app, where the full article is available. If I have Firefox as the default browser (which I prefer) it directs me to the web version, which is incomplete, as it requires a more expensive subscription to access the full content.

Why can’t Firefox link directly to the App if present on the device?

Alejandro Bombaci

Asked by abombaci 1 month ago

ledger and Firefox Error

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a fir… (read more)

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a firefox issue and not a metamask , opensea or ledger one?

Asked by Andrew Miller 2 months ago

videos won't play

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart F… (read more)

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart Firefox.

Asked by pammcg 1 month ago

History will not erase

I have tried erasing my browser history, cookies, etc. from the history tab and also from inside settings. However, the history is still intact. Looking for some help, I … (read more)

I have tried erasing my browser history, cookies, etc. from the history tab and also from inside settings. However, the history is still intact. Looking for some help, I think it may be a bug. Thanks

Asked by dnylrq 1 month ago

Passwords not syncing from either PC to IOS

I cannot seem to get sync to sync my passwords/logins to my IOS phone. I have relogged in 5 times and resynced even more times! I even logged out of all devices and logge… (read more)

I cannot seem to get sync to sync my passwords/logins to my IOS phone. I have relogged in 5 times and resynced even more times! I even logged out of all devices and logged back in. Issue has been reoccuring for past 4 months.

Asked by shadycheese 2 months ago

Am using multiple platforms w/multiple (dated) conflicting info, and having many difficulties trying to utilized Firefox for both Android+old iPhone + iPad (9th gen) & broken screen on newest: iPhone14, that maybe is reason I’ get so many problems

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so thi… (read more)

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so this is causing major lockouts because passwords, sign In info, etc don’t match? The 11 never really got used b/c Verizon couldn’t keep signal to phone and automated system kept shutting me down while the higher ups kept trying but eventually I had to give up and return to Spectrum but Verizon Automation also reported me th credit bureau- which we sent a rebuttal to the huge charge but only learned after time to dispute had long passed that b/c we didn’t think to send return receipt- Who kne? Well not only didn’t I get my $600 advanced payment returned and I kept begging those techs to simply give up, send a return box b/c when I agreed to the contract, on recording, I specifically stated that if what he ( salesman agreed to, that is, that I wouldn’t need to pay separately for Spectrums signal then yes, I agree to the contract… Spectrum, unfortunately, prior to CoVid, lied about upstate NY having 100% coverage and thus other companies suffered losses b/c they depended on wireless signal just as CoVid really took off(sorry for rant!) So, the 11 really didn’t get used b/c Verizon management understood the serious threat to me being terminal but the automated system couldn’t be overridden, and thus my question to you is…How can I separate, or stop the syncing with the outdated info that I suspect is confusing and driving me insane when the Firefox for iOS is getting separate info? But, suspecting I’m an intruder? Lastly, the old 11 has Now added newer (recent info) and I simply don’t know the info when being asked, nor do I know if both the one Android temporary (pay as you go phone…will cooperate with separate platforms as well as apps but it was never this confusing when I used Firefox before yet being much more deteriorated medically, I simply am desperately trying to protect my privacy until Apple can find a way to help get my watch back monitoring me while I temporarily have the Android so if something obvious happens - which btw, when the watch literally saved my life, nobody knew before that occurred that my body was no longer able to make a life sustaining trace mineral and the other requirements to absorb in order to live but b/c the watch was monitoring and SOS, at the hospital, my cardiologist was able to have tests that they instantly started IV’s saving me and Now although the watch isn’t working- I simply can only pray that b/c Apple is doing what they can, at least if I get some kind of pain or unable to breathe as was the case that day… but then I have lots of allergies so that’s what I and others thought was issue… but with the American ingenuity of what Apple has started, the ability to prevent deaths that could have been prevented, yet I’m hitting a huge brick wall with Spectrum arguing and putting my life at risk denying that Apple could have got my watch going but told me to call Spectrum because even with my phone dying from a fall, I’m paying out the ying Yang not only for cellular to not only go to my broken iPhone but am also paying for cellular to my watch which luckily I did get with its own cellular. But enough of the horror story…is there any advice you can provide while Apple has taken lead, to protect me from the Android but more importantly help me with the old info, of the 11 vS new of 14 which Apple has jumped further in to prevent the unthinkable from possibly occurring. I’d be lying if I tried to say I’m not frustrated with Spectrum, but I’m not interested in dying to enrich my heir…I still have things…a long long bucket list, but I’m just trying to keep myself and what is still working safe. You guys are wizards with this stuff… Please let me know if you can help separate out but possibly not make me more vulnerable. Thanks for what you do in trying to help people like me who don’t know much about what it entails nowadays to utilize the access, yet not be further victimized or experiencing more stored info.

Please call me if you can!

Asked by Make precious memories 2 months ago

Download from homepages doesn’t work

Hello, for some time now I have not been able to download anything from homepages. The download window pops up, but it is a 0 file. I have uninstalled Firefox and reins… (read more)

Hello,

for some time now I have not been able to download anything from homepages. The download window pops up, but it is a 0 file. I have uninstalled Firefox and reinstalled it, but unfortunately this has not worked. What can I do?

Kind regards Susi

Asked by susibeier 2 months ago

Inactive tabs on iOS not loading

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s no… (read more)

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s nothing there, and half the time the app crashes too whenever I’m on one of the inactive tabs.

I also can’t use the hamburger menu to copy the link or send to another device, and though the tab thumbnail is saved in the cache the page itself refuses to load.

Is there a way to bring them back? I’m running the latest version of the app and iOS.

Asked by luka 1 month ago

Google image search on Firefox keeps resulting in “about:blank”

Recently on my older iPad (5th generation) whenever I do an image search and click on a highlighted image (any highlighted image) or the corresponding thumbnail link, doi… (read more)

Recently on my older iPad (5th generation) whenever I do an image search and click on a highlighted image (any highlighted image) or the corresponding thumbnail link, doing so always and only results in a blank page. If however, I choose the option to open the image in a new tab, then and only then does the search go to the desired site. All the other search options seem to work fine.

I have cleared my caches and deleted my histories to no avail. Removing and reinstalling Firefox did not help. Rebooting didn’t do it either. Have I caught a malware that my antivirus protection has failed to detect? Is it a bug in the app?

I’m stumped.

Asked by antaresrichard 1 month ago

Tapping links loads about:blank

Since updating to 123.4 it frequently happens that I tap a link in a website and it loads about:blank and won’t stop doing that until I force quit Firefox and restart it … (read more)

Since updating to 123.4 it frequently happens that I tap a link in a website and it loads about:blank and won’t stop doing that until I force quit Firefox and restart it

Asked by thejim1 1 month ago

Mozilla password function no longer identifies Capital One login page.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, … (read more)

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

Asked by hanque 1 month ago

getting email

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don… (read more)

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don't know how to get out of this predicament. Need help!

Asked by bqm70 1 month ago

iOS Autofill

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I … (read more)

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I have to manually type the username/email on the first screen. Then once I submit that Firefox sometimes triggers the auto fill from Bitwarden for the second password screen. An example log in is Google. Username and passwords are not “all in one.” So Firefox won’t fill my email.

I submitted this feedback in the App Store, and was told to explain more here. This is a dealbreaker for me. With RSI I can’t afford to type extra.

Asked by Liketheduck 2 months ago

Section of a website will not displace when I use firefox

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the so… (read more)

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the software, rebooted and I'm out of options. Can someone help me?

Asked by lynn.fontana 3 months ago

Clicking links opens dialogue box instead of opening a new page

Screenshot attached. Every time I click a link, it opens one of these boxes instead. The only way to actually navigate to the page is to hold click and select ‘open in ne… (read more)

Screenshot attached. Every time I click a link, it opens one of these boxes instead. The only way to actually navigate to the page is to hold click and select ‘open in new tab’.

I have quit and reopened the app. Deleted and reinstalled. Powered off and rebooted the iPad. At best, links work normally for a short time, before Firefox reverts to doing this whenever I try to open a link.

Anyone have any idea how to fix this? Thanks!

Asked by meludreen 2 months ago

Enable JavaScript on iOS Phone AND MAC OS!

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this? There have been numerous requ… (read more)

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this?

There have been numerous requests for this information and it's never been answered!

Help!

Thanks!

Asked by Bill Sopchak 2 months ago

Using AutoFill Firefox Passwords

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen rea… (read more)

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

Asked by tigerdg 2 months ago