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I am trying to get into chase.com web, without success. Why, I already download the right brawser

Hi. I am trying to get into chase.com web without success. Why I already try several download with different browsers. … (read more)

Hi. I am trying to get into chase.com web without success. Why I already try several download with different browsers.

Asked by George G Camacho 2 months ago

Last reply by James 2 months ago

Pinned tabs lost

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when … (read more)

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when I start Firefox the next time, it no longer has pinned tabs. I am running Win8.1 on a desktop system.

Asked by P. Leslie Aldridge 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

unwanted background connection while starting mozilla firefox browser

Hello, I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast no… (read more)

Hello,

I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast notification always show this message every time I start up Firefox : please check the uploaded images : FPA Scam.jpg.

I already checked the extenstion, the Settings, and the Advance Settings of Firefox browser. I'd like to know if there is any parameter related to engine.forexpeacearmy.com and it is enabled. Unfortunately, I can't found any related parameters.

So, I decide to contact Firefox support to find out what happen to my Firefox browser, why it always call the forexpeacearmy site at the start up, and finally I want to remove it. Because I'm affraid it could be some kind of trojans / malwares and put my laptop into risks.

Kindly need your advise. Thank you.

Kind regards, Gideon

Asked by gidhsk 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Chose the wrong button result I think said lcd not available

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message… (read more)

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message came up cannot open I think it was something like can not use I think it was like lcd.If that makes sense please help

Asked by maritom 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

scam extention

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_m… (read more)

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

Asked by amirali ahmadi 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Phone co. log in

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was i… (read more)

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was in Firefox, but Firefox seems to work OK on other sites. TSC suggested I clear cache & cookies. Is this a good idea? If so, how do I do that?

Asked by ereastman 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

My bookmarks and history are gone.

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another a… (read more)

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I've followed all the prompts to restart the computer, refresh the computer, delete the favicons.sqlite and places.sqlite and it won't allow me to delete them. This happened yesterday as well. Yesterday I could delete those files and everything was restored. But today I can't get it to work.

Asked by Lana Patterson 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

autoprint despite setting otherwise.

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise. about:config print.always_print_silent is now set to false. (was somehow set to true).… (read more)

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise.

about:config print.always_print_silent is now set to false. (was somehow set to true). After I set to false and reboot, same behavior occurs. I verified that same behavior does not occur in other browser.

Asked by danielh1 1 year ago

Last reply by danielh1 1 year ago

Reprisal of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.30 with some websites which I have recently visited however which have appeared … (read more)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.30 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.

Asked by Mr. Topaz Chiu 2 months ago

  • Archived

Firefox browser stopped loading websites

My firefox browser stopped working today. It will not load any website. It just sits there and the dot just goes back and forth. It worked fine yesterday. 3-2-2024. … (read more)

My firefox browser stopped working today. It will not load any website. It just sits there and the dot just goes back and forth. It worked fine yesterday. 3-2-2024. My email is randrcv@sti.net.

Thanks

Rick

Asked by randrcv 1 year ago

Last reply by zeroknight 1 year ago

freecodecamp page not apppearing correctly

Practice page in freecodecamp.com is not appearing. I have tried all the help articles but it is not resolving. I have attached screen shot also. There is data above the … (read more)

Practice page in freecodecamp.com is not appearing. I have tried all the help articles but it is not resolving. I have attached screen shot also. There is data above the marker I have put. It is not going up. Please help

Asked by cbaloch 2 weeks ago

Last reply by Paul 2 weeks ago

bookmarks toolbar

Suddenly, i am finding when i get to the end of my bookmarks and scroll up, the bottom most bookmarks show up. And scrolling down, as i reach the last bookmarks, the topm… (read more)

Suddenly, i am finding when i get to the end of my bookmarks and scroll up, the bottom most bookmarks show up. And scrolling down, as i reach the last bookmarks, the topmost bookmarks show up.

Asked by Scot63 3 weeks ago

Documents, email, web pages unable to print or save to PDF while using FireFox 115.0esr after update installed

Before installing recent update (115.32.0 esr) I had no problems to print to Brother MFC-7360 printer or Save to PDF; now, neither of these selections will perform their … (read more)

Before installing recent update (115.32.0 esr) I had no problems to print to Brother MFC-7360 printer or Save to PDF; now, neither of these selections will perform their function. I have tested the printer and can print a Windows Printer Test Page ; I can also print using Windows Reader. Please advise what I can do to correct this issue with the latest version of FireFox 115.32.0 esr. I even tried the "clear saved print settings" in the "more trouble shooting information" ; "printer"; "troubleshooting"; I don't think that did anything.

Thank you.

Asked by dcianelli3 1 week ago