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New computer/bookmark transfer

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new devic… (read more)

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new device when it recognizes my email

Asked by scalerails 4 months ago

Last reply by Paul 4 months ago

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freezing computer

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the on… (read more)

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the one that closes my page. Doesn't matter if I have one tab open or many. I'm ready to quit using Firefox. Every update gets worse. Seems like more and more processes keep building. Sometimes there are so many background processes running I can't count them. Firefox use to run like a dream. Now it's like a giant weight clogging up the gears.

Asked by jarekorn 1 year ago

Last reply by FredMcD 1 year ago

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How do I set a new tab to open with my chosen homepage?

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able t… (read more)

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Asked by diskguy35 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Page xlowing down Fire Fox

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page … (read more)

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page and its Face Book, get this when I'm on other sites too, and Other Browsers don't do this crap. Only fire fox does.

Asked by crapjunkmail 9 months ago

Last reply by cor-el 9 months ago

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Aborted connection on detectportal.firefox.com, infected with URL:Maldvertising

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox… (read more)

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

Asked by kheb 7 months ago

Last reply by TyDraniu 7 months ago

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Backup bookmarks and Deleting bookmarks

There are 2 problems. I don't know maybe they are related so I'm presenting them both. In the past both processes have worked with no problems. Windows 8.1, latest FireFo… (read more)

There are 2 problems. I don't know maybe they are related so I'm presenting them both. In the past both processes have worked with no problems. Windows 8.1, latest FireFox.

First: Bookmarks Backup Bookmarks tab Show all bookmarks Library opens Import and Backup Backup Bookmarks backup filename window opens pick destination folder - Desktop File name box: bookmarks-2021-06-10.json Save

Only there isn't a file saved on my Desktop. And it's not my computer messing up. I took a snapshot of the Library Bookmarks backup filename window and saved it to the desktop and it worked fine. I thought maybe if I used File Explorer it could find the file bookmarks-2021-06-10.json. It did, but it's still not on the Desktop where I could save it to an external hard drive for a Backup. See attached files.

Second: Bookmarks delete files/folders. I can move files and folders around, just deleting or removing them is a problem.

Method A. Bookmarks tab right click on link or folder I want to delete click Remove Bookmark nothing happens

or Method B. Bookmarks tab Show all Bookmarks Library window opens right click on file/folder want to delete Drop down menu, click Remove Bookmark

or Method C. Bookmarks tab Show all Bookmarks Library window opens choose file to delete Organize drop down menu, click Delete

This is where it gets confusing. For methods B and C sometimes it will delete, sometimes not. Thinking about it, mostly not. I dont know why the difference, I don't think I did anything different to delete one but not the other.

When I open the Bookmarks tab again, I can't tell if the list is the same or not. I don't think it's changed.

I worked really hard on this and then I messed up and lost everything I'd done. So, I started all over, but I don't know if this is as accurate as the first. I hope so.

Please, I'm an old lady simple answers in plain English are always appreciated.

Asked by BernadineAD 1 year ago

Last reply by BernadineAD 1 year ago

  • Solved
  • Archived

SEC_ERROR_BAD_SIGNATURE can't reach my AOL mail box

Hello, can anyone help me because I am getting the "SEC_ERROR_BAD_SIGNATURE" message every time I try to connect to AOL mail and only on this site... I have been using Fi… (read more)

Hello, can anyone help me because I am getting the "SEC_ERROR_BAD_SIGNATURE" message every time I try to connect to AOL mail and only on this site... I have been using Firefox on Windows 8 with confidence for a long time, and do not wish to change. Is it still possible to exchange emails with a minimum of security, without being flooded with spam? A big thank you to the one who found a solution and wants to communicate it to me! Jean

Asked by jjdubreuil 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception wit… (read more)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 1 year ago

Answered by lsdoll02 1 year ago

  • Archived

CSV file Recognized as Ms excel file

I am working in firefox 100.0.2(64-bit). While loading files from the input element the file.type of a .csv file shows application/vnd.ms-excel instead of text/csv. What … (read more)

I am working in firefox 100.0.2(64-bit). While loading files from the input element the file.type of a .csv file shows application/vnd.ms-excel instead of text/csv. What could be the problem here? It works perfectly fine in chrome.

Asked by yd4011439 1 year ago

Last reply by Dropa 1 year ago

  • Archived

home page shortcut icon size

Hi, in the latest version of Firefox (updated June 2021), the home page had the icons shrink in size considerably. I'm visually impaired, and this change had made the h… (read more)

Hi,

in the latest version of Firefox (updated June 2021), the home page had the icons shrink in size considerably.

I'm visually impaired, and this change had made the home page unusable. It's just too hard to see!

Is there a setting to adjust the homepage icons back to their larger size? They used to be 2-3 times the size, and really useful. The boxes the pics are in are still the same, but the icons displayed are tiny now, at least to these tired old eyes.

Thank you in advance! Tony

Asked by browntau 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Browser and Websites aren't displaying correctly.

Hello, John aka Beer Gutt here. A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics ca… (read more)

Hello, John aka Beer Gutt here.

A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh* 
 See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all.
 I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response...

MSi 970 Gaming Motherboard

AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz

24 gigs of RAM

Asus Radeon R9 380 Graphics card

Asked by bumblebeergutt 1 year ago

Last reply by don47203 1 year ago

  • Archived

hulu website not loading properly

When visiting hulu the page is blank and takes a while when going to search bar the results do not show for a minute. It's only happening on firefox and no other browser.… (read more)

When visiting hulu the page is blank and takes a while when going to search bar the results do not show for a minute. It's only happening on firefox and no other browser.

Asked by la321 7 months ago

Last reply by la321 7 months ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 1 year ago

Last reply by dpt150v 1 year ago

IDM extension not working

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue… (read more)

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

Asked by John Sullivan 1 month ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 1 year ago

Last reply by paul921 1 year ago

  • Archived

What happened to the copy and paste options on this browser?

I need to use copy and paste but they have disappeared from the top of the screen and I cannot find them in settings or the menu bar. I need to use copy and paste a lo… (read more)

I need to use copy and paste but they have disappeared from the top of the screen and I cannot find them in settings or the menu bar.

I need to use copy and paste a lot so how do I get them back?

Asked by PamelaWaiolena 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

bookmarks

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is … (read more)

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is ok and the regular drop down is ok.

Asked by digbyquigly 1 year ago

Answered by cor-el 1 year ago