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  • Archived

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 9 months ago

Last reply by Terry 9 months ago

  • Archived

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 7 months ago

Last reply by FredMcD 6 months ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 6 months ago

Last reply by dpt150v 1 month ago

  • Archived

Wire web app not working after update to firefox 80

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after … (read more)

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after a second and I am back at login screen. Worked fine in firefox 79 this morning.

Asked by Piterk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't see replies to Amazon reviews in Firefox

As of a few days ago, Firefox omits the comments link for Amazon reviews. The attached screenshot shows, on the left, what I see in Firefox, and on the right, what I see … (read more)

As of a few days ago, Firefox omits the comments link for Amazon reviews. The attached screenshot shows, on the left, what I see in Firefox, and on the right, what I see in Chrome or Edge. You'll see that the "Comments" link next to the "Helpful" button is missing in Firefox. It may be a trivial issue but I sometimes want to reply to a review or read responses to my own reviews.

I have tried:

Deleting the cache and all Amazon cookies Firefox in safe mode with all add-ons disabled Turning off Enhanced Tracking Protection Resetting (refreshing) Firefox.

None of these solved the problem. Anyone else had this? I don't know if it's a bug with Amazon, the recent Firefox update, or something else. Replies gratefully received.

Asked by NeilPrague 1 year ago

Last reply by NeilPrague 1 year ago

  • Archived

I want to delete some bookmarks and a folder or two.

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. … (read more)

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. So, please don't tell me to go back to that page, I've done it MANY times now. There's getting to be so many obsolete bookmarks it's a mess.

Asked by BernadineAD 1 year ago

Last reply by BernadineAD 1 year ago

  • Archived

Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 8… (read more)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Asked by Schistura 1 year ago

Last reply by soapmuncher 8 months ago

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  • Archived

Must add option to disable the version 89 Proton UI in the VIEW menu - it is awful for Desktop + Mouse.

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on scr… (read more)

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Asked by b.gyulmezov 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Archived

Cannot see Amazon Affiliate Adverts

Hi Guys, Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox … (read more)

Hi Guys,

Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox browsers on iPhone or iPad and no problems with Chrome browser on PC. Only Firefox browser on PC screen does not show the adverts. You can check it at https://drepeternews.com/support.php with different browsers on your PC. Also do check the source code page and you will see the advert links are there. Please let me know whether you can see the adverts on your PC Firefox as that may indicate whether it is an Amazon or a Firefox or my PC issue.

This issue is with links to images and with <iframes> and only occurs on my laptops running Windows 8.10 and Windows 10.00. I have enable 3rd party cookies

Any idea how to fix this. All help is very welcome.

Thanks, Peter

Asked by peterachutha 1 year ago

Answered by peterachutha 1 year ago

Firefox not properly formatting brave search page

Firefox is not properly displaying text on brave search results. When this page is displayed in chromium based browsers, text is much thicker and has some fragments in bo… (read more)

Firefox is not properly displaying text on brave search results. When this page is displayed in chromium based browsers, text is much thicker and has some fragments in bold. Firefox has thin text and no bold fragments. Text is so thin it is barely visible. Problem only happens on win 8.1. On win 10 page displays normally. I compared win 8.1 firefox fonts settings to pc with win 10 and they are the same so page should be displayed similarly.

This is page on firefox on win 8.1 https://i.postimg.cc/Gt4k0DF6/1.png

This is page on win 10 or on win 8.1 in chromium browsers. https://i.postimg.cc/1XbDyzMX/2.png

Asked by Piterk 2 months ago

Last reply by Piterk 2 months ago

  • Solved
  • Archived

Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (read more)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Asked by jennyleis 1 year ago

Answered by FredMcD 1 year ago

  • Archived

PDFs open inside browser even after uninstalling Adobe Acrobat Reader

Hello PDFs open inside browser even after uninstalling Adobe Acrobat Reader. Any idea how to stop this? I have not been able to identify any PDF plugin/addon and the opti… (read more)

Hello

PDFs open inside browser even after uninstalling Adobe Acrobat Reader.

Any idea how to stop this? I have not been able to identify any PDF plugin/addon and the options for PDF files in Firefox are all to 'Ask'.

Thanks!

Asked by DisplayName 1 year ago

Last reply by Baileys Words 1 year ago

  • Solved
  • Archived

Problem with Google pictures (google photos as i'm french)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icon… (read more)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icons at top right are inoperatives. I've tried another browser (Google chrome) and all is fine. I use Windows 8.1 and Firefox 73.0.1 64 bits Regards

Asked by phil-53 1 year ago

Answered by phil-53 1 year ago

  • Solved
  • Archived

Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

everyday firefox is no longer compatible with more and more government, bank and corporate web sites

Is firefox deliberately making sure it is no longer compatible with web sites ? every time it is updated i can add web sites to the list of no longer compatible web sites… (read more)

Is firefox deliberately making sure it is no longer compatible with web sites ? every time it is updated i can add web sites to the list of no longer compatible web sites. and they are not changing, so the issue is with firefox. I see in the about us, Firefox is braging about their collaboration with Ford Foundation, omidyar network, color of change and consumers international and ford foundation even referred to it as a match made in heaven. How ever how can screwing up every day of the week be a good thing or heaven ? How is it these ' people ' think their of any help at all ? The issue with the usps OIC portal issues was never fixed, then it was several banks and credit card company's, now it is home depot corporate log in [ not homedepot.com ] also the apple icloud issue, with some hidden page command that causes the courser to no longer work when viewing pictures. So I am wondering how a bunch of deliberate screw ups can brag about how their making it ' better' by making the web browser no longer compatible with high security web sites then trying to say the issue is with them is not good, helpful, or even a step forwards.

So now the only work around is fire fox has to be abandoned as a joke junk web browser and all of those web sites can only be accessed by google chrome.

I'm not sure if it is firefoxs new so called clown high security, how ever forcing users to go to a different web browser is not more security , it is a deliberate screw up, like making a car that breaks down when you drive it out of your driveway and calling it safer as it can not get into a accident if you can not drive it.

and just so that we are crystal clear for years I have run computers on line with NO anti virus or malware protection, yet my computer does not get infected, but how can that be ? the answer is simple, people are morons that do stupid things that cause their computers to be infected, if your IQ was higher then a bug you would not have all of the issues your all having. So what do you do ? you change the browser thinking it is going to protect you from your selfs, when the problem is not with the browser its with you the users.

So how are all of your continuous changes that cause the web browser to no longer function properly a help at all ?

Asked by RNARC1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Odd copy problem in Firefox that doesn't appear in Chrome

On this web page https://www.univision.com/shows/la-reina-del-flow/resumen-de-la-reina-del-flow-capitulo-64-video you'll find a transcription section (which occurs on man… (read more)

On this web page

https://www.univision.com/shows/la-reina-del-flow/resumen-de-la-reina-del-flow-capitulo-64-video

you'll find a transcription section (which occurs on many of these univision/shows pages).

When I copy the section in Firefox words flow together because the copy doesn't copy exactly. I have tried half a dozen different copy addons, disabled them, changed options, etc. But nothing gets better. Generally, all the line breaks disappear, but even when I've found an option that leaves line breaks in they are different than the line breaks in the transcription section.

On the other hand, if I load the page in Chrome and do a simple copy of the transcription section, everything works fine.

I would really rather not use Chrome, but I've spent several hours trying everything I can thinks of, and nothing works.

Example with Firefox: erick: y tú crees que lucio te puso el arma en la manoy disparó para incriminarte. yeimy: pero obvio, erick, si no,con la muerte manín, seguramente se está vengando.o bueno, eso es lo que alcanzo yo a pensar, es lo que seme ocurre porque no sé qué más puedo decir.¿y tú qué piensas? yeimy: es lo que te digo.pero dejemos que la policía aclare todo esto.charly: vamos a grabar la primera parte del video.irma: ¿cómo así que primera parte, charly?

NOTE: "mano" and "y" are joined as are "se" and "me". They shouldn't be. Älso many spaces after punctuation marks are missing. These transcriptions can be long, so multiple words get joined.

Example with Chrome: erick: y tú crees que lucio te puso el arma en la mano y disparó para incriminarte. yeimy: pero obvio, erick, si no, con la muerte manín, seguramente se está vengando. o bueno, eso es lo que alcanzo yo a pensar, es lo que se me ocurre porque no sé qué más puedo decir. ¿y tú qué piensas? yeimy: es lo que te digo. pero dejemos que la policía aclare todo esto.

I'm going nuts. Any ideas?

Asked by RemySecor 11 months ago

Last reply by RemySecor 10 months ago

  • Solved
  • Archived

Tab bar (all tabs) missing in Firefox 90

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing. I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu… (read more)

I just got my upgrade from Firefox86 to Firefox90 working, but the tab bar is completely missing.

I still use "old-style" FIrefox. From top to bottom: File/Edit/View menu Search bar Bookmarks Toolbar Tab bar

(yes, I AM old. I've been using Firefox since Version 1 and this particular style works for me, developers be damned.)

The tab bar is completely missing. Firefox knows how many tabs I have open (it warns me when I try to exit) but doesn't show any. The area that the Tab Bar used to occupy is simply empty.

Any ideas on how to fix? (Yes, I have done the Google.)

Asked by RemySecor 9 months ago

Answered by cor-el 9 months ago

  • Archived

Firefox not playing any audio whatsoever

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instea… (read more)

Hello. Starting yesterday, Firefox has stopped playing audio from every website and even local files. Yes, I read this article and no, the sound is not being muted instead the sound just refuses to play. In the screenshot, it shows that the "play" "mute" and speed option are greyed out. Also, I tried using safe mode and audio still wouldn't play. What should I do?

Asked by Computer 8 months ago

Last reply by Terry 6 months ago

As of update 96.0, now have a white text on black background.

I didn't ask for this change, and I don't want it. Black on white is hard on my eyes to read. I've already checked around the forums and nothing that other posters have… (read more)

I didn't ask for this change, and I don't want it. Black on white is hard on my eyes to read.

I've already checked around the forums and nothing that other posters have suggested works to change it back. Yes, I use a custom theme and I'm not going to change it to "white". I didn't make any changes , firefox did.

Asked by lightsenshi23 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago