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taskbar hidden

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen. googling this provides no solutions. neither does another profile. apparently… (read more)

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen.

googling this provides no solutions. neither does another profile. apparently this problem has been around for several years.

what to do?

Asked by manhattanman 1 week ago

Last reply by manhattanman 5 days ago

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 week ago

Last reply by Zeina 6 days ago

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 6 days ago

Last reply by HnLA 5 days ago

Missing Bookmark Icons

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqli… (read more)

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

Asked by Buster 1 week ago

Last reply by Buster 4 days ago

Google defaults to Czech while all other sites and programs set to English

For reasons unknown to me, Google currently defaults to Czech when I'm using Firefox even though Firefox itself, my VPN, and my computer all are set to default to English… (read more)

For reasons unknown to me, Google currently defaults to Czech when I'm using Firefox even though Firefox itself, my VPN, and my computer all are set to default to English. My VPN is also set for the US. The fact that my default browser is not Google should be irrelevant as even that search engine is set to English. Whenever I try to log into Chrome, the default is still and always English. I cannot find any settings anywhere in either Firefox or my computer that would cause Google to default to any language other than English. Please help.

Asked by ace910046sca1 4 weeks ago

Last reply by ace910046sca1 1 day ago

Suspicious email

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person… (read more)

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you.

Asked by FFuserlongtime 6 days ago

Last reply by FFuserlongtime 4 days ago

Firefox keeps having unexpected crashes

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do … (read more)

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do a reset, but the abrupt crashes still occurred again. Can anyone help me?

https://crash-stats.mozilla.org/report/index/11860692-073b-40e8-8471-9f84b0210114

Asked by Omar 4 days ago

Last reply by Omar 3 days ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 2 weeks ago

Last reply by Rhys 2 days ago

DisableAppUpdate in policies.json doesn't work

I am trying to implement a policies.json file in 32-bit Firefox 78.6.1 ESR on Windows 10 Pro 64-bit. With Firefox not running, I have created a distribution folder as fol… (read more)

I am trying to implement a policies.json file in 32-bit Firefox 78.6.1 ESR on Windows 10 Pro 64-bit. With Firefox not running, I have created a distribution folder as follows:

C:\Program Files(x86)\Mozilla Firefox\distribution

The folder contains a policies.json file with the following script:

{

 "policies": {
 "DisableAppUpdate": true
 }

}

There are no Registry settings concerning this on my computer. Although the computer is joined to a domain, there are no Firefox GPOs in place.

When I run Firefox I do not get any error messages. about:support indicates that the Enterprise policies are active. about:policies only lists a certificate policy; DisableAppUpdate does not appear there. in the Options menu I see "Your browser is being managed by your organization" at the top, but in the Firefox Updates section I still have the two items:

Automatically install updates (recommended) Check for updates but let you choose to install them

The second option is checked.

After creating the policies.json file I expected to see nothing in the Firefox Updates section except a message stating updates have been disabled, and I expected to see DisableAppUpdates listed in about:policies.

What am I doing wrong?

Thanks.

Asked by KRDibble 1 week ago

Last reply by KRDibble 6 days ago

Cant import firefox profiles

I have a folder called Firefox on the external hard drive I have all my folders there. I copied to %appdata%Mozilla/Firefox/Profiles When I refresh firefox, only the defa… (read more)

I have a folder called Firefox on the external hard drive

I have all my folders there. I copied to %appdata%Mozilla/Firefox/Profiles

When I refresh firefox, only the default folder is importing not my folder.

What am I doing wrong?

Asked by RunrigFan 1 week ago

Last reply by RunrigFan 6 days ago

Certain buttons and UI elements of YouTube have disappeared

Sometime within the last couple of weeks I have noticed that elements of YouTube's UI have vanished. Things like the red bar along the bottom of video thumbnails that ind… (read more)

Sometime within the last couple of weeks I have noticed that elements of YouTube's UI have vanished. Things like the red bar along the bottom of video thumbnails that indicate a video already watched, the video duration on the bottom right of the thumbnails, as well as the 'vertical three dots' ••• menu button underneath thumbnails that contained the "not interested" option no longer appear on the YouTube main page. The three dots menu still exists in the side bar list of recommended videos while actually watching a video, so it's only affecting the main page.

I have confirmed that those UI elements work in a different browser and, bizarrely, they seem to work when I use a Firefox private window. This led me to believe that one of my extensions was causing the issue, but even disabling all of them did not bring the missing UI element back in normal browser windows. I have also tried clearing all of my cache, cookies, and site data to no avail.

I am on Windows 10 Pro (Version 20H2 OS Build 19042.746) with an up-to-date Firefox (Version 84.0.2 64-bit). Current extensions: BetterTTV, FrankerFaceZ, uBlock Origin, and Facebook Container.

Attached image shows the lack of the three dots button on the top normal Firefox window and the presence of that button on the bottom private window.

I would appreciate any suggestions as to what may be causing this and possible solutions. Thanks for your time.

Asked by plaguedone 3 days ago

Last reply by plaguedone 3 days ago

Nightly can't update itself and opens only on 2nd time

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restar… (read more)

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

Asked by Qbsoon 1 week ago

Last reply by Qbsoon 2 days ago

Page Range Default

In one of the recent updates the Page Range box is blank. It used to default to '1' but now defaults to nothing. I often just want to print the first page so I want to … (read more)

In one of the recent updates the Page Range box is blank. It used to default to '1' but now defaults to nothing. I often just want to print the first page so I want to change this back.

Where is the option to make this the default? Is there a setting or addon I can use to get this back?

Asked by Geoff Medwid 6 days ago

Last reply by Geoff Medwid 6 days ago

Unrecognised log-in

I have found a log-in in the logins and passwords list which I do not recognise - from a dating site which I haven't used! (How) Is this possible? I had recently been rec… (read more)

I have found a log-in in the logins and passwords list which I do not recognise - from a dating site which I haven't used! (How) Is this possible? I had recently been receiving a huge amount of spam but once I deleted the log-in the spam dissappeared. Does anyone have any thoughts?

Asked by j.carter83 6 days ago

Last reply by j.carter83 5 days ago

if there is an Add-on detecting an attempt to run swf file by site?

Hello. Flash files stopped being supported on January 12th. I am a user of a site where "mini chat" uses swf files as the sound of a new message. Since firefox does not p… (read more)

Hello.

Flash files stopped being supported on January 12th. I am a user of a site where "mini chat" uses swf files as the sound of a new message. Since firefox does not play these files, is there any option to notify (e.g. beep sound) that a site has tried to play such a file? maybe some kind of addon?

Or is there a way to make swf files work only on this page?

Asked by a.dziuba 3 days ago

Last reply by a.dziuba 3 days ago

How to turn off forever the "screenshot" splash notification

How to turn off forever the "screenshot" splash notification I have been asking for this since 2017 i think. We need a fix to turn off forever the splash notification af… (read more)

How to turn off forever the "screenshot" splash notification

I have been asking for this since 2017 i think.

We need a fix to turn off forever the splash notification after taken a screenshot. I have been using the temporary solution of turning on "Pause notifications until Firefox restarts" but we need a definite solution on how to turn that notification off forever.

Asked by Nicolas Aumond 3 days ago

Last reply by Nicolas Aumond 3 days ago

Youtube Freezes when Opening Videos on Firefox. only on Firefox.

https://youtu.be/SeS9afnekZw Youtube Freezes when Opening Videos on Firefox. only on Firefox. this is my youtube video. i recorded this to show what it looks like. only … (read more)

https://youtu.be/SeS9afnekZw Youtube Freezes when Opening Videos on Firefox. only on Firefox. this is my youtube video. i recorded this to show what it looks like. only thing that bothers me is Youtube is perfectly fine on Chrome, which i can't stand becuase of the volume of memory that Chrome uses.

i erased both of Firefox and Chrome and install only Firefox without any addons. one time i erased cookies and still same problem.

this problem only happenas after first youtube video. only the first youtube video is fine. there's no freezing, lag, latency on the first video.

Asked by hoomss1423 3 days ago

Last reply by hoomss1423 3 days ago

Firefox won't load web pages

Firefox won't load web pages, I have to restart my computer. Chrome and Opera open pages seamlessly This has been happening to me many times lately. I use Win 10 and the … (read more)

Firefox won't load web pages, I have to restart my computer. Chrome and Opera open pages seamlessly This has been happening to me many times lately. I use Win 10 and the latest version of Firefox 84.0.2

Asked by tesic2008 2 days ago

Last reply by tesic2008 2 days ago