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Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

  • Solved

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Asked by computerlady29048 1 month ago

Answered by Denys 3 weeks ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 5 months ago

Answered by Denys 5 months ago

  • Solved

Address bar search

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which sear… (read more)

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which search to use, and I don't want it to search in the address bar. I want it in the search box. Thanks.

Asked by TikvahCo 2 weeks ago

Answered by Denys 2 weeks ago

Passwords Lost

Dear Sir/Madam After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it corre… (read more)

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 2 months ago

Last reply by Paul 2 months ago

Autofill with Dashlane has stopped working on some sites all of a sudden!

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not … (read more)

I have no idea what has changed and I do not have the experience to attempt to figure it out. I have had Dashlane for years and it works like a charm. Now, it will not auto fill certain sites and with other there is some sort of conflict which causes the sites to sit and spin but it will not auto-fill like usual.

All I have done is clear the cashe several times and then it started. Its a brand new machine so not sure how that plays into it but it was all of a sudden out of no where.

Any help would be greatly appreciated.

Asked by Jesse Tacoronte 5 months ago

Last reply by Paul 5 months ago

i have no sound and nothing works

i cant play sound from firefox ive tried restarting my computer, disabling my adblocker, everything i can think of its not my headphones, they work fine with files on my … (read more)

i cant play sound from firefox ive tried restarting my computer, disabling my adblocker, everything i can think of its not my headphones, they work fine with files on my computer im having the same problem with davinci resolve too please someone help i dont know what to do anymore

Asked by Princess Hopeless 3 months ago

Last reply by Denys 3 months ago

clear history automatically

I have clear search history when browser is closed checked, and it still has a months worth of history and I have closed and reopened the browser countless times, why doe… (read more)

I have clear search history when browser is closed checked, and it still has a months worth of history and I have closed and reopened the browser countless times, why doesn't the history clear?

Asked by jason.dunkerton 4 months ago

Last reply by jason.dunkerton 4 months ago

Firefox doesn't start and having many problems when it does.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. … (read more)

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Asked by Jim L 1 week ago

Last reply by Jim L 1 day ago

Firefox keeps forgetting my website login after every restart

Hey everyone, I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already … (read more)

Hey everyone,

I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already checked the settings under “Privacy & Security,” and I do have “Delete cookies and site data when Firefox is closed” turned off, so that’s not the problem. It’s super annoying because I use a few tools daily, including my site https://calculadoridadegestacional.com.br/ and I have to log in again every single time. I’m on Windows 11, using Firefox version 131.0.1 (64-bit). Any idea what could be causing this? Cache? Profile issue? Would appreciate some help..

Asked by Nathan Zayne 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

want to remove "add to taskbar" icon from my search bar

I like keeping my search bar clean. In addition to the Favorites star, now there is a "add tab to taskbar". On occasion (not sure what triggers it to appear) there is a… (read more)

I like keeping my search bar clean. In addition to the Favorites star, now there is a "add tab to taskbar". On occasion (not sure what triggers it to appear) there is also a "Toggle reader view" icon as well. How can I control what symbols appear in my search bar. I only want what I need not what Firefox thinks I need. Dislike this feature.

Asked by CJ 2 months ago

Answered by TyDraniu 2 months ago

Secure Connection Failed error to stop SPAM emails

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep com… (read more)

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

Asked by cindyk5 1 month ago

Last reply by Paul 1 month ago

  • Solved

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens … (read more)

Hello, I’m using Mozilla Firefox on Windows 10.

The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Asked by mohammedarafamohammed422 2 weeks ago

Answered by mohammedarafamohammed422 2 weeks ago

  • Solved

site connection time out.

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with n… (read more)

Hello, Until a couple of days ago we have been connecting regularly to the samaritanspurse.org website but now the connection times out. All other websites connect with no problem. What can we do to correct this situation. Thank you

Asked by drscbby1 1 month ago

Answered by jonzn4SUSE 1 month ago

Not displaying correctly in Firefox

Hi, I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, na… (read more)

Hi,

I’m experiencing an issue with my website Fixit Home ([[Interior design and fitout company|https://fixithome.ae]]) ). Certain pages and elements, including images, navigation, and layout, are not rendering correctly in Firefox, even though they work fine in other browsers like Chrome and Edge.

I’ve checked:

The website code is valid and loads without errors in other browsers

SSL certificate is active and pages are secure

JavaScript and CSS files are loading correctly

Could this be a Firefox-specific compatibility issue, or something related to caching, security settings, or mixed content? I’d appreciate guidance on how to debug and fix this problem so my site works consistently for Firefox users.

Thank you!

Asked by Fixit Home 1 week ago

Last reply by Fixit Home 1 week ago

  • Solved

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (read more)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Asked by tony.wilkinson 1 week ago

Answered by Denys 1 week ago