Firefox Support Forum

I'm an old school draftsman and I have been using Firefox for over 25 years. I have always had good experiences using Firefox, until a few months ago. I can't get my gmail through Firefox anymore. I get CloudFlare security ERRORS so much I've almost quit using Firefox completely. How can I fix these problems and continue using your browser?

www.realoem.com Checking if the site connection is secure Verify your Human. CloudFlare Privacy - Terms www.realoem.com needs to review the security of your connection before proceeding.

I have had TOO Many of these pages happen to keep using Firefox. WHY ?

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

I keep getting this message did not connect:potential security issue. I went to my credit union and they find no problem with their website and I am able access my account on their computer. This just came up Friday

I am using Mozilla Firefox on MS Windows 10. I want to add an autoconfig file to lock some preferences. As per this doc firefox.cfg and autoconfig.js need to be saved in the same directory where firefox is installed. https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

I had downloaded firefox from the Microsoft store. Firefox is installed in the %programfiles%/WindowsApps folder, which is owned by 'trusted installer'. Because of this a normal user cannot write to this folder, not even with Admin access.

Is there a way to set auto config without changing folder permissions? Can I save the firefox.cfg and autoconfig.js somewhere else other than the install folder?

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to SOFTWARE / POLICIES / ???. There should be an entry MOZILLA or FIREFOX. I dont have this (No. 2). So I should go to FIREFOX "about:config" and there I should change "security.enterprise_roots.enabled" from "true" to "false". But it is (the ONLY) setting, which is locked (No. 3).

So I do not know, how I can remove this "Your browser is being managed by your organisation".

Can you help me?? I am my own organisation....

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Hello,

NOTICE: Currently using Firefox 120.0.1 "Update disabled by your system administrator" I am unable to update the browser, the computers are from the public library.

Like I state in the Subject, I configure the browser to strict privacy level, and I am able to visit any site I want. No problem. But on all of these, when I click the lock icon on the address bar I read "Connection verified by a certificate issuer that is not recognized by Mozilla." In fact, right now, I am visiting this website and I got that notice. View image "Firefox broser does not recognize the certificate issuer fortinet but I can visit the firefox suport website - Screenshot 2024-01-28 172732.png"

WOW... View the image "certificate issuer not recognized by Firefox - fortinet - when visiting support.firefox.com - Screenshot 2024-01-28 173041.png" for some of the info I get if I view more information about the certificate.

Then, after I logged out, the "Clear cookies and site data" link that appears after clicking the lock icon I mentioned before do not appear.

View the image "UNable to clear cookies and site data - proton.me - Screenshot 2024-01-28 141951 - edited.png"

In this same computer, I got the control "Clear cookies and site data." View image "able to clear cookies and site data - virustotal.com - Screenshot 2024-01-28 141825.png"

So more than one question:

I read other posts where users are unable to visit a website which has a certificate issued by an issuer that is not recognized by Mozilla. Why am I able to visit these websites?

What can I expect of the non appearing "Clear cookies and site data" link I described before?

Are these computers like totally hacked?

Hi... I have an issue which no sound for media like YouTube .. I have check all sittings are default, and I have fallow up all topic still no sound question and all sitting are OK!? I can't play any videos with sound !!! need help please...

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working?

My Firefox browser did not update with daylight savings (this is my first time being in a country with daylight savings with this PC) and now all in-browser times are an hour behind, which is already really confusing for someone experiencing daylight savings for the first time. Now that I do not have a phone, this went from mildly annoying to really messing up my day-to-day life. As a result, I researched, found and followed this question-and-answer proposed solution to my issue but it didn't work. Now, I've been pushed a step backward because I have also lost the ability to view TV shows and movies on third party websites because the player will not load and a 'Website will not allow Firefox to display the page if another site has embedded it' notice will pop up (image for reference). This is super infuriating due to the fact that my PC is older and genuinely cannot run any kind of chromium browser and Firefox is the only way I can access said third party sites. It would be wonderful is anyone had a solution for both issues; thank you!

Yesterday I tried updated an old pc that has windows 10. When I checked the computer this morning the start menu shows a shortcut to Firefox private and says I downloaded it yesterday.

Frankly this caused my wife to raise concerns about what I’m doing and I’m trying to clear my name.

I have never used Firefox private. I did not download it either.

Is it possible that the shortcut somehow automatically downloaded? Is there a way that I can show her the private browsing history which should be empty anyway?

In short, can you help me clear my name?

Dzień dobry, Jak otwieram pocztę na stronie onetu to podpowiada mi adres mailowy, którego nie chcę żeby podpowiadał. Jak go kliknę to nie podpowiada żadnego hasła ale jest on widoczny automatycznie a nie chcę żeby był widoczny. W zakładce hasła w ustawieniach nie ma tego maila, usunąłem "ciasteczka ze stroną onetu" a cały czas ten adres mailowy mi wyskakuje, przesyłam zrzut ekranu gdzie są widoczne te podpowiedzi a nie chce żeby były Proszę o pomoc

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

Hi dear Community!

As of recent, my AntiVirus software is flagging Firefox.exe (Full path: C:\Program Files\Mozilla Firefox\firefox.exe) as a vulnerable application. I have been using firefox for years (Because I love it, you guys are heroes) and i have been using Kaspersky for years. Firefox has only been flagged as of recent.........

I hope someone knows why, has this too or can calm my paranoia

Some Additional information:

Have you clicked any suspicious links? No i have not. The links i have visited were all https, checked and acknowledged by Kaspersky and i can say with full certainty that the sites were legit

Have i downloaded any files as of recent? Yes, but from reputable sources and always checked using Hashes and validating using KSN (Kaspersky security network).

(For the Mods, im sorry for previously posting this in the wrong forum.)

The above trojan frequently appears in Mozilla folder - file:

\Device\HarddiskVolumeShadowCopy19\Users\aryan\AppData\Local\Mozilla\Firefox\Profiles\sqz8c9on.default-release\cache2\entries\3BFCA57A64E34CF2F4EFB798FA290A98D6AF6835.

Detected by Windows Defender.

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

I fill out a specific online form on a regular basis. When I used Chrome several months ago it always remembered my form data. But no matter what setting I set I cannot get this to work on Firefox.

Under Privacy & Security I've set History to Use custom settings for history: Remember browsing and download history enabled Remember search and form history enabled Clear history when Firefox closes disabled

I have also checked antivirus, antispyware, firewall, and privacy programs are not interfering. I do have a VPN but only use this when using online banking.