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"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 week ago

Answered by jscher2000 1 week ago

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Lost passwords when I Refreshed Firefox

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can … (read more)

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can I do to get all my pwords back? Thanks for your help.

Asked by bobbob3 6 days ago

Answered by FredMcD 6 days ago

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Letters missing from web pages

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu… (read more)

Letters (most noticeably x, y, and z) appear to be missing from text in web pages. Running macOS 10.14.6 with Firefox Browser 80.0. Note the image from the drop down menu on this support page. Missing y's, z's, and x is replaced by quotation marks (ie Firefo" Snc).

I have seen this sporadically on a couple of macs that I own. Text seems okay in Safari.

Thank you for your help!

Asked by Brian 4 months ago

Answered by cor-el 4 months ago

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other bookmarks folder

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arr… (read more)

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arrows to show more bookmarks. I can't seem to find a way to delete this.

Asked by nicaya 2 months ago

Answered by cor-el 2 months ago

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YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 4 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

sound

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some h… (read more)

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help.

Asked by Dean 3 weeks ago

Answered by Dean 3 weeks ago

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Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 week ago

Answered by jscher2000 1 week ago

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Is there a relation between Mozilla Firefox and Ubuntu or all of Linux?

Hi , Is there a relation between Mozilla Firefox and Ubuntu or all of Linux? The default Ubuntu browser is Firefox, and its coloring is like the Mozilla Firefox coloring.… (read more)

Hi , Is there a relation between Mozilla Firefox and Ubuntu or all of Linux? The default Ubuntu browser is Firefox, and its coloring is like the Mozilla Firefox coloring. Is Ubuntu made by or related to Mozilla?

Asked by Shayan 6 days ago

Answered by Seburo 6 days ago

  • Solved

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Text is crummy

When I display a page with text it is really bad in firefox but not any other browser that I have. This just seems to have happened. I am on Windows10. Sometimes when … (read more)

When I display a page with text it is really bad in firefox but not any other browser that I have. This just seems to have happened. I am on Windows10. Sometimes when the page loads the text is great, but only for a second and then goes bad - I think the term is pixily?

Asked by bwilson21 6 days ago

Answered by bwilson21 6 days ago

  • Solved

Firefox extension PUP flagged by Malwarebytes

why did Malwarebytes flag THIS AS A PUP OPTIONAL PCVARK and what does it mean? C:USERS\PAUL\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5EVGVEX9.DEFAULT-RELEASE\EXTENSIONS\… (read more)

why did Malwarebytes flag THIS AS A PUP OPTIONAL PCVARK and what does it mean? C:USERS\PAUL\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\5EVGVEX9.DEFAULT-RELEASE\EXTENSIONS\{246C9D65-51E6-4B0C-9CCF-B081BF9242}XPI

which extension is it? should it be whitelisted or removed? my first scan ever with malwarebytes.

Asked by pgriffiths 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Google Calendar suddenly not working in Firefox

Three computers running current version of Firefox. All have a longstanding bookmark for Google Calendar. Starting this morning, when I click on the bookmark, Calendar go… (read more)

Three computers running current version of Firefox. All have a longstanding bookmark for Google Calendar. Starting this morning, when I click on the bookmark, Calendar goes into a "loading" mode and will not load. However, when I open Gmail using the same sign-in I can access the calendar in the right pane of the Gmail page. But when I try to open the calendar in a new tab, the same "loading" issue happens and I can't see a full page calendar. Two computers run on Windows 10, one on Windows 7. All three computers have the same problem which has never happened before. I have tried adjusting Firefox privacy settings on each computer to no avail. I run a Malwarebytes VPN and have tried turning that off, but have the same result. I don't think this is a Google problem because the right pane calendar opens fine when I open Gmail. I also tried this in Microsoft Edge on the two Windows 10 computers and the calendar opens fine. The calendar data also opens fine in third party ios calendar apps. So I'm at a loss about what to try next.

Asked by ynkyword 5 days ago

Answered by cor-el 5 days ago

  • Solved

Google Calendar

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sideb… (read more)

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sidebar Calendar in GMail works, but the "standalone" calendar site does not work.

I checked this in a Chrome browser and there is no problem - it all works fine. The problem is only in the Firefox browser.

Is anyone else having this problem or have any suggestions?

Asked by kentabachnick 5 days ago

Answered by cor-el 5 days ago

  • Solved

Link to .docx files no more opened by MS Word

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, cl… (read more)

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Asked by gkerschb 5 days ago

Answered by jscher2000 2 days ago

  • Solved

When printing bank statement part of document is completely blacked out

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the stateme… (read more)

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the statement which are also in a table format print tine. I do not have the problem when using Microsoft Edge (same desktop) or Safari (iPad) and I am using the same printer for all three browsers. The statement utilizes Acrobat Reader so I first uninstalled and then reinstalled Acrobat Reader. The problem persisted. Clearly, the problem is with Mozilla Firefox. I have taken all the steps suggested in "Fix printing problems in Firefox" to no avail. This included resetting all Firefox printer settings. Since it is my bank statement I cannot send you a copy of the printout. However, I will say that the Mozilla Firefox print preview does not show any portion of the document being blacked out - it only occurs upon printing and only when using Mozilla Firefox.

Asked by bobcard 5 days ago

Answered by jscher2000 5 days ago

  • Solved

Google calendar will not load data or sync

Google Calendar will not load data the blue line just keeps going. This happened on all of mu PCs today 1/22/21 I'm using Firefox 84.0.2 Google calendar works okay on Chr… (read more)

Google Calendar will not load data the blue line just keeps going. This happened on all of mu PCs today 1/22/21 I'm using Firefox 84.0.2 Google calendar works okay on Chrome on the same PCs I have been using Google calendar for many years on Firefox. Google Calendar works okay on my Android phone. I have not loaded any new programs, Firefox is signed in.

Asked by njtrucker 5 days ago

Answered by cor-el 5 days ago