Firefox Support Forum

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error message stating that I was attempting to use an older version of Firefox which could have a problem or a virus. There were two choices, one was to exit and the other was to create new profile. Clicking on the exit did not resolve anything so I clicked on create new profile. That resulted in a new install of Firefox. I now have lost all my saved bookmarks!! How can I get them back into the new install of Firefox? Thanks. .

When PC is activated Firefox will open and then close and reopen. When opening another app and starting to work in it, out of the blue, the app will quit and Firefox will open automatically. Not at all times but very aggravating when it does happen. More often than not.

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have been closed and have just 4 running!!!

This occupies 100% of disk and CPU, and thw laptop stops functioning and freezes!!!!!!

And this happens all the time! How do we make firefox actualy close the tabs properly?? Without having to dig through task managerto close them again one by one?

Today I used firefox on my PC, using duckduckgo. I searched "iKnee" which is a brand of knee massager. I found that site but also in the search results there were several offensive porn sites listed. The first time that's ever happened. Why has it happened this time? Can I prevent it happening again?

Since this morning Firefox keeps crashing on my PC, not only tabs, but the whole browser. I've sent countless reports so far. There is no error message. Is there a problem with Firefox today, or there may be another issue? Please help, thanks.

I downloaded session manager on Firefox hoping to be able to import session file from session buddy from chrome. I tried importing the json file but it says it fails to read. Followed by some googling I found that the problem lies with the fact that session buddy files don't have several tags in current tabs in the json file so importing fails. Like mentioned here https://github.com/sienori/Tab-Session-Manager/issues/408#:~:text=Close%20Chrome%20and%20Open%20Firefox,%2C%20and%20click%20%22Open%22. I am a noob and I don't see how that could be fixed, any help, plz?

Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

I have so far submitted 36 crash reports and nothing happens. I have tried various suggestions and nothing works. The problem is very annoying as every time I type a a letter into the search bar, firefox crashes and asked to submit a crash report, which I did. I do like firefox but this is ridiculous. Could you please help fix this problem. Regards Ernest Grafl

I've recently been opening Firefox to find that my tabs are missing - MIA. I haven't had any problem until recently. I am running the following version of Firefox: Firefox 108.0 (20221208122842) Details Installed on: December 13, 2022 at 2:47:02 PM Status: The Update was successfully installed

Unfortunately, when I did a search in help for tabs - the suggestions were above my pay grade. I tried some of the suggestions, but they didn't seem simple enough for me. (I'm 71 but somewhat computer literate having taught software). Hopefully, someone can help with this. My email is: [email removed from public forum]

Thank you for your assistance, Jane McIntosh

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Hello everyone,

I'm currently running into some speed issues with Firefox on my laptop. I run Windows 10 on my HP Pavillion Notebook, 64 bit, 8GB RAM. It has been very slow to load all pages for the past 2 days, despite no real change in routine.

My internet connection is fine however, and other browsers such as Chrome run very fast on my PC. I have my Firefox updated to the latest version, I haven't installed any new add-ons in a long time. Just gave my current ones a look and all seem fine. Can also run Firefox fine on phone, so the speed issue is strictly for Firefox on PC. I've restarted my laptop, router, run troubleshooting, and nothing is showing up.

Should I wait this out and see if it clears up on it's own? If so, for how long? And if not, what should I do to fix this? Please let me know if you have any new suggestions, thank you.