Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (read more)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Asked by nekosd43 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Facebook Loads to Blank White Screen

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts? … (read more)

When I try to go to Facebook via Firefox, I now see a blank white screen. I have uninstalled and reinstalled. I have disabled add ons, I have cleared cache. Thoughts?

Asked by bsilver387 1 year ago

Answered by jscher2000 1 year ago

  • Solved

Older Version Firefox - Blank Screen

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL b… (read more)

Hi, I recently installed Firefox 49.0.2 on my mac which is up to date on OS Monterey. When I opened Firefox the browser screen was completely blank. I can see the URL bar and when I move my mouse I can see that there are links on the page which I can click on, but the screen is blank.

I've tried redownloading Firefox as well as other, older versions and they also show a blank screen. Only the browser screen is blank; if I click on add-ons a new tab opens and I can see that.

The link below has three screenshots showing exactly what I can see. Hopefully this makes sense. Thanks

https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Asked by aosterbrock 1 month ago

Answered by FredMcD 1 month ago

  • Archived

Firefox 75 browser crashing daily

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.… (read more)

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.

I'm using a macbook, mid-2010 upgraded with SSD and 8GB RAM. (Which may be the problem right there.)

My only extensions are Facebook Container, OneTab, Reddit Enhancement Suite, and uBlock Origin. Only plugins are OpenH264 Video Codec, Shockwave Flash 32.0, and Widevine Content Decryption Module provided by Google Inc. (no idea about this last one).

Any ideas?

(My understanding of the inner-workings of computers does not run terribly deep...)

Asked by wnheck 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Reinstalled Firefox and now makes me reregister every time I open it!

I love Firefox and have used it for years! I am working on a Macbook Air, with the latest Big Sur iOS. Today Firefox was working fine. Then (in an attempt to use a new so… (read more)

I love Firefox and have used it for years!

I am working on a Macbook Air, with the latest Big Sur iOS.

Today Firefox was working fine.

Then (in an attempt to use a new software that requires an old version of Firefox) I uninstalled my current Firefox and installed an old version of Firefox. (Side note: the old version of Firefox would not work with the new software's imacros because of Big Sur. So I have installed Parallels so I can run the new software on Windows.)

Soooooooo, I uninstalled the old version of Firefox, and then downloaded the lastest version of Firefox. I installed it as instructed.

Two things are happening:

1. Firefox icons in Applications and in the dock both show as a shortcut. I cannot seem to install a non--shortcut version of Firefox! 2. EVERY time I now open Firefox, it requires me to re-login to Firefox AND reinstall the extensions. Very annoying!

So I know I'm missing something. Not real technie, so any help is appreciated!

Thank you!

Asked by kip3 11 months ago

Answered by kip3 10 months ago

Can no longer watch prime video

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his ma… (read more)

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by lesewart 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

iMacros Sidebar Blank

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mou… (read more)

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mouse I can see there are buttons I can click.

I also recently posted a question about my Firefox screen being blank which was resolved.

Thanks

Screenshot is in link below: https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Asked by aosterbrock 1 month ago

Last reply by FredMcD 4 weeks ago

WebGL 2.0

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my gam… (read more)

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...


edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by gweaver8409 3 weeks ago

Last reply by jscher2000 3 weeks ago

  • Solved

Firefox stopped working on two different macOS systems

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed … (read more)

I have Firefox on an old MacBook which hasn't had its macOS updated for a couple of years, and a new Mac running up-to-date Monterey. In both, Firefox has just developed the same problems at the same time: pages won't load, and the program won't shut down normally -- I have to use force quit. Safari works fine and I've tried all the usual solutions, bar deleting and reloading the app. I don't want to do that yet since the problem is the same on two different computers and an old and a new macOS. Since Firefox has recently updated, has that caused the problem?


edited iOS to macOS as iOS is a mobile OS for iPhones and moved thread to (desktop) Firefox section.

Asked by PJCMcAuley 1 week ago

Answered by PJCMcAuley 1 week ago

  • Solved

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 1 week ago

Answered by jscher2000 1 week ago

  • Archived

disabling pinterest "save" button

For no reason that I can see, a pinterest "save" button has started to appear in the upper left hand corner of images in my Firefox browser. I have not loaded an extensio… (read more)

For no reason that I can see, a pinterest "save" button has started to appear in the upper left hand corner of images in my Firefox browser. I have not loaded an extension or add-on, and I can find nothing to "disable" under Tools.

Any suggestions?

Gregory

Asked by langrishe 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

I lost 6 years of bookmarks!!

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into… (read more)

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into the new one. I can see the "old Firefox data" folder and have tried everything Firefox has to fix this but nothing is working. I have lost 6 years of bookmarks!

Anything other tricks to fix this? Thanks!

Asked by mommos2013 1 year ago

Last reply by OBW47 1 year ago

  • Archived

Browser crashes at startup

I brought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoo… (read more)

I brought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

Asked by santhanooz 6 months ago

Last reply by AliceWyman 6 months ago

  • Locked
  • Archived

Browser crashes at startup

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoot… (read more)

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

Asked by santhanooz 6 months ago

Last reply by AliceWyman 6 months ago

  • Solved

Impossible to log in to PSN

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru s… (read more)

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru se nepodařilo navázat (18.758f1402.1637667594.2a7e98ef). It translates something like "Connection to the server was not possible to achieve." The issue is confirmed on Mozilla as on Chrome on the same Mac I do not have this problem. Also I can log throu android app, or Mozilla on android. So Mozilla for iOS is the only one causing the issue. Thank ou for looking into it. If necessary I am available for further questioning or help with investigation. Michal

Asked by stoned.pot 1 month ago

Answered by James 1 month ago

  • Solved
  • Archived

How do I delete Folders from Bookmarks?

History: How can I delete all the bookmarks in the "Older Than 6 mo." without having to select groups of bookmarks? Bookmarks: Same question Thanks for your help … (read more)

History: How can I delete all the bookmarks in the "Older Than 6 mo." without having to select groups of bookmarks?

Bookmarks: Same question

Thanks for your help

Asked by 2TorchL 1 year ago

Answered by jscher2000 1 year ago