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  • Solved

Firefox simply isn't doing anything.

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome. Please help. … (read more)

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome.

Please help.

Asked by tympanicttu 4 days ago

Answered by FredMcD 4 days ago

  • Solved

My G mail stopped getting

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MS… (read more)

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MSN and it came back saying your Gmail will not accept any new emails..

Asked by oliviag126 2 days ago

Answered by TNorth 2 days ago

  • Solved

Firefox no longer loads pages or opens settings

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos… (read more)

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos which were loading fine. Now nothing loads anymore.

I tried to go into settings or the help menu but those weren't loading. Now I am staring at a blank window with nothing but a search bar that doesn't work.

In the middle of this it came up with an error VIS something? It said that I had a missing file and said that reinstalling Firefox was the way to go. I've reinstalled Firefox already but it's done nothing but remove the error message and I still can't do anything.

Asked by vladimir.vladimirov.minkov 3 days ago

Answered by TyDraniu 3 days ago

  • Locked

Why can't I load GSN Games on Firefox. I keep getting this unable to load your Lobby message?

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out… (read more)

Yes, Hello. I like to play GSN Games on Firefox, but I keep getting this Unable to Load your Lobby message, I am sending you a screenshot of this problem when I found out where I put it. Malcolm.

duplicate. https://support.mozilla.org/en-US/questions/1364895

Asked by mhuscrof 4 days ago

  • Solved

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (read more)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 4 days ago

Answered by FredMcD 3 days ago

  • Solved

Addons automatically re-enable themselves

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and wh… (read more)

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and when I disable any of them, it will automatically be re-enabled after some seconds. How can I stop that?

Asked by jan.heidbrink 4 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

Firefox takes too long to load any page but in private mode is ok!

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it m… (read more)

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it makes more than 1 minute. If i close mozilla and open it again, the first tab ok the rest it's a disaster In private mode it's ok! I checked google chrome and it's also ok!

Asked by spartakooss 5 days ago

Answered by spartakooss 2 days ago

  • Solved

APPCRASH in event log even when Firefox ist not running/started. Why is Firefox executed there?

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the applicat… (read more)

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the application log two app crashes of Firefox are logged again and again (mostly every 3 to 4 hours, sometimes even shorter). My problem now is that these logs also come from times where Firefox is not running. I am not primarily concerned with what is causing this, Firefox is working fine as written, but why Firefox is running there. Is this an automatic update search? My update settings are as follows: "Check for updates, but ask before installing", "Use a background service to install updates" is disabled. Also, it shows an incorrect version "95.0.2.8022" even though I already have "96.0.1" installed. I hope someone can answer my question and thanks in advance.

In addition the first eventlog message of those two: Fehlerbucket , Typ 0 Ereignisname: APPCRASH Antwort: Nicht verfügbar CAB-Datei-ID: 0

Problemsignatur: P1: firefox.exe P2: 95.0.2.8022 P3: 61be560a P4: StackHash_393e P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: PCH_50_FROM_unknown+0x0000000000000000 P9: P10:

Asked by mozilla307 6 days ago

Answered by mozilla307 6 days ago

  • Solved

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 6 days ago

Answered by james_UK47 4 days ago

  • Solved

issue with "Potential Security Issue"

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and s… (read more)

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and since I use duckduckgo, I cant even search something because it redirects me to the website duckduckgo.com/(whatever i searched), which also creates the error. I don't believe it is a network error because it allows me to visit all of these websites when I am using the chrome browser. Sometimes when I get the error, it has the yellow border around the screen so I can click on advanced options and click "go to the website anyways", and sometimes that option is not there. Also, the error will happen on and off for some websites. For example, yesterday I wasn't able to access gmail.com because the glitch was happening on it, but today I am able to visit the site just fine.

Asked by junior14 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Full screen goes darker after about 5 seconds

Hope someone can help. When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to ha… (read more)

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

Asked by mhurtault 1 month ago

Answered by FredMcD 1 week ago

  • Solved

Incomplete "Clean Reinstall"

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also h… (read more)

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also had failures), tried to do "Clean Reinstall" per https://support.mozilla.org/en-US/questions/1075976 after renaming Program Files and uninstalling Firebox. Article indicated that settings, preferences and bookmarks would be retained. I GOT A BLANK VERSION OF FIREFOX...no tabs, no frequent visited, etc. How do I get these back?

Asked by WhiteBimmer 1 week ago

Answered by WhiteBimmer 1 week ago

  • Solved

Secure Connection Failed on Firefox 98 (SEC_ERROR_LIBRARY_FAILURE)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE. Tried… (read more)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE.

Tried to:

  • Disable DNS-over-HTTPS.
  • Disable HTTP/3.
  • Disable proxy (never had it enabled anyway).
  • Disable sending info to Firefox developers.
  • Change settings of DNS-over-HTTPS.
  • Restart the browser (after each action).

Nothing helps me... But I still can visit some websites, but most common resources are not working for me. Please help me because I can't use Microsoft Edge without getting mentally ill. :/

Asked by Николай 1 week ago

Answered by Николай 1 week ago

  • Solved

Contacting Support errors

Help a young old carpenter someone please> I'm not real bright with Computer tech but I am trying to contact my Bank support team. I log in to my account using Firefox… (read more)

Help a young old carpenter someone please> I'm not real bright with Computer tech but I am trying to contact my Bank support team. I log in to my account using Firefox 95.0.2 and everything is currently updated windows included but every time I finish writing and attaching the files requested I get the attached error message below . All my browser settings are set as they are supposed to be and this is maddening. I really would appreciate any help because it makes no sense to me I'm online and this is the only issue I'm having I just sent 2 email's earlier. Also I am the administrator of my laptop so I'm really confused. Remember be nice to your elders we didn't grow up in this tech world like you young people . LOL Thanks I hope some of you are getting a good laugh . Laughing is healthy and hey I'm laughing at me too. Have a great day Sincerely

Asked by 1ARICHARDhead 1 week ago

Answered by zostajekni 1 week ago