Showing questions tagged: Show all questions
  • Solved
  • Archived

Pop-up?

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip. I've unchecked block pop-ups but still the 'Look Inside' doesn't … (read more)

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip.

I've unchecked block pop-ups but still the 'Look Inside' doesn't work.

Asked by grsjr-skep 1 year ago

Answered by grsjr-skep 1 year ago

  • Solved
  • Archived

I want to keep an older version

Hi! Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still spa… (read more)

Hi!

Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still space on my screen to see the website I'm trying to see. The newer versions (100 and newer) take up too much space on my screen. Every site has its own headers, and so I am left with about an inch of working space. That's really not enough to see anything.

Is there a way to get the security updates without the new look? Is there a Firefox Light version available, with minimal headers and all? I prefer Firefox, and would love to keep it. Having to reinstall it (to get the older version back) several times a week is not good.

Any help would be appreciated. Thanks very much!

Asked by Janice_bernhard 9 months ago

Answered by cor-el 9 months ago

  • Solved
  • Archived

HELP!! Crashing crashing and more crashing! (Did I mention crashing?)

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes … (read more)

Hello! I think I have tried EVERYTHING to get Firefox to stop crashing in the past 6 months. Today I am so frustrtated. Can anyone point me in the right direct. (and yes this happens with a fresh install, disabled add-ons, safe mode, yadda yadda yadda

bp-9d35ce5b-7503-4b20-894c-05b520220417

additional reports in image attached.

If you can help me...BLESS YOU!!!

Asked by keveone 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

How can I print out my saved passwords in my Firefox? I do not use Chrome, just Firefox and my laptop. No cellphone.

Hi. I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacke… (read more)

Hi.

I need to print out my saved passwords. I have no cellphone to access, just my laptop and printer. I only use Firefox and no other browser. If my laptop gets hacked or breaks down, then I need to use someone else's computer to access my passwords in an emergency, and can't access my passwords to do so...so printing them out periodically is the smartest thing I can think of.

Help, anyone? This is pretty important to me. Thank you!

Asked by Hashachar70 1 year ago

Answered by Hashachar70 1 year ago

  • Solved
  • Archived

intense disk activity after closing firefox

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks eve… (read more)

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks everything else on my PC (Win 10 pro 64). If I hard shut down the pc (ie, switch off the power) there is no adverse effect on firefox after restart, so whatever it's doing is apparently unnecessary anyway. How do I cure this, it's irritating me intensely - enough to seriously consider using another browser

Asked by rdl 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox forces me to enable 2FA when signing in to addons.mozilla.org

Hi everyone, Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to… (read more)

Hi everyone,

Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to enable 2FA to simply log in to the site. I don't want to enable 2FA, I just don't need it. Can someone explain me why is this happening ? Can I just log in and submit my add-on's update ?

I've tried to sign in two different MacBooks (M1 12.1 and Yosemite 10.10.5), using two different Firefox versions (99.0.1 and 78.15.0esr). Also, I haven't enabled 2FA in my personal account.

Thanks in advance.

Asked by snunezmeneses 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox always crashes on exit

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Repor… (read more)

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Reporter pops up. If I try to restart my Windows/PC with FF open, the restarting becomes blocked by Firefox, so I have to cancel the restart and deal with Crash Reporter first.

The same crash happens in Troubleshoot Mode.

I don't have any special security software (aside from Malwarebytes with real-time protection disabled).

Latest reports: bp-3e00592e-2756-43bf-9642-01b550220502 bp-2435de7c-8279-4d85-b151-b94380220502

Signature is different (almost) every time but as far as I remember no crash felt any different from the two crashes above. For example: bp-093ec6db-d0e2-4f05-8dbd-e03b50220429 bp-47c1b14c-cba2-4007-9f53-089fc0220429 bp-f4ca1090-d760-4209-a47f-8d40e0220429 bp-4a506f38-75ac-4f62-b4bc-324f00220429 bp-d9a19762-4234-450e-82ed-d41940220429 bp-1b0e9da0-29e6-4107-ad7e-ed77f0220429

Asked by maximkamalov 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox tab crashes on a specific website

Hi, i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided sc… (read more)

Hi,

i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided screenshot. With a normal website this wouldn't bother me so much, but this page is the main page of the company I work for, and therefore I and potential customers must be able to reach it. That being said, this does not necessarily have to be a Firefox problem, the issue could also be on the server side. But the website works on other computers, other operating systems and other browsers. As far as I know, the website works fine, this computer using this browser being the only exception. I worked my way through the Firefox support page:

- checked for newer firefox version - checked for newer compatible MacOS version - checked for newer graphics driver - disabled all firewall, anti virus software - started firefox in Safe Mode - reinstalled firefox & deleted all profile data - disabled hardware acceleration - set webgl.disabled to true - again safe mode

The tab crashes every time. This computer is an old End 2015 iMac running Monterey and the newest Firefox. - More information can be found in the troubleshooting information and the crash report: https://crash-stats.mozilla.org/report/index/bb11e42d-9fc9-4061-b89c-4c6400220503

Thank you very much.

Asked by administrator20 1 year ago

Answered by administrator20 1 year ago

  • Solved
  • Archived

Amazon.com "returns and orders" do not load

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using … (read more)

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using Edge. Everything in Amazon.com works on this desktop except I cannot view my previous orders, the link in the upper right corner ""returns and orders." It begins to load but the orders do not load. I cannot see any of them.

I uninstalled Firefox, ran Ccleaner to clean the registry, then it's Health feature, I probably should have restarted after doing that.

I installed a new download of Firefox twice; it fails.

Asked by nantucketbob 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Hundreds of of unwanted bookmarks.

Hello moz://a team, Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage,… (read more)

Hello moz://a team,

Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage, so when I did, I saw that the the new row was already filled with bookmarks and i didn't remember adding them. To investigate I changed my homepage to display 4 rows and found and it too was filled with bookmarks of random websites and I had never added. There was also a lot of duplicates of the same website. I spent hours deleting the hundreds of bookmarks. and then the next week, there was another wave of more and more bookmarks. I've checked in the settings of Firefox but couldn't find an option to stop Firefox from adding more bookmarks without my permission. It may just be a bug, or that something is wrong. If there is an option that stops this but I've missed it please do tell me about it. And if there isn't one then please add the option in an update, please!

Asked by Aajankya24 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub … (read more)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Asked by bleepblopp 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

All functionalities on the right of the URL bar disappeared

Many of the icons I typically see on the right of the URL bar -- my extensions, the button to bookmark a page, etc. -- are gone. Additionally, the two buttons which I sti… (read more)

Many of the icons I typically see on the right of the URL bar -- my extensions, the button to bookmark a page, etc. -- are gone. Additionally, the two buttons which I still see (I've included an image for reference) are unresponsive. This includes the "three lines" menu button, which I normally use all the time, and which crucially is constantly mentioned as the first place to go to fix browser issues. I can access some settings with the top menu bar using the alt key, but it does not seem that this has all the same functionalities as the three lines menu.

Asked by thomas.ps.arblaster 1 year ago

Answered by thomas.ps.arblaster 1 year ago

  • Solved
  • Archived

Uploading photos to Meetup

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts. The problem is that I can't upload photos to a Meetup event. (This will most… (read more)

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts.

The problem is that I can't upload photos to a Meetup event. (This will mostly just be a problem for Meetup organizers.) When I click on "Save photo", nothing happens. No error message, nothing. It's as if the "Save Photo" button has been disabled. Firefox is my browser while I access Meetup.com, and I have the latest and greatest version of Firefox.

I contacted Meetup and they haven't been able to solve the problem; they suggested that I clear my cache and my cookies and try again, but I get the same result. HOWEVER, when I go into Microsoft Edge, I can upload photos with no problem. So I have a work-around: use Microsoft Edge to upload photos. So my question to you centers around: why does this work perfectly in Microsoft Edge, but it doesn't in the latest version of Firefox?

To test the possibility that it's a bug on my personal desktop computer, I went to the public library and tried the same experiment, with the same result. So I don't think it's problem with my personal desktop computer.

One other piece of information: the exact same thing happens (failure to update photo, that is) when I have the photo open in another application (Photoshop), even if I try to "save photo" to Meetup in Microsoft Edge. Then when I close the other application (Photoshop in this case), Microsoft Edge lets me "save photo."

I know that Firefox really doesn't want me to try to revert to a previous version, and it makes me nervous too, but I am suspecting that something in the latest Firefox version actually introduced a problem. (Or maybe triggered a Meetup bug of some sort; I still haven't located the problem.) I've been on Meetup.com for years, I've had Firefox for years, they've worked together to upload photos in the past for years.

If you want to get into the details, below, for what it is worth, is my initial question to the Meetup support people (with whom I am still in a conversation).

- - - - - - - -

I can't upload a photo for my event. In fact, I cannot upload a photo for any event at all. I deleted a couple of photos and an album because maybe our group had too many, but that didn't work. I can't even upload a photo that I had previously uploaded to a different event, so I don't think that the problem is with the photo itself.

Here's what happens. 1. Edit the draft of my meetup. 2. Click on "upload photo." The photo is 1827 x 1009 pixels, total size 63 KB. 3. I click on "Upload photo", then in "add photo" I click on "upload photo" again. I browse for the photo and select it. 4. The "crop your photo" screen appears, with the selected photo in it. It's already the size I want, so I click on "Save Photo".(Cropping doesn't help either.) 5. Nothing happens. No error message, nothing. The only think I can click on is "cancel," which takes me out to the previous screen. - - - - - -

Asked by keith54 1 year ago

Answered by bonzcrystall 1 year ago

  • Solved
  • Archived

Radio Control Box

Anyone know how to lessen the time that this pointless thing occupies my screen? It's only 4 seconds but sometimes it's in the way. I'd be okay with eliminating altoget… (read more)

Anyone know how to lessen the time that this pointless thing occupies my screen? It's only 4 seconds but sometimes it's in the way. I'd be okay with eliminating altogether too. Thanks in advance.

Asked by Stanwoodjh 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

218 kb cookies I cannot get rid of MacBook Pro Firefox

Regardless of what I have tried i still have: Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space. Iam using: Histo… (read more)

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

Asked by nef85123 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox for Linux [Flatpak] takes minutes to start when behind VPN.

The issue concerns the Flatpak version of Firefox on Linux. This issue only happens when I'm connected to my VPN router. For info, I'm using Fedora 35 Silverblue. This i… (read more)

The issue concerns the Flatpak version of Firefox on Linux. This issue only happens when I'm connected to my VPN router. For info, I'm using Fedora 35 Silverblue. This issue happens on Fedora 35 or Fedora 35 Silverblue. I been using Fedora since version 33 and such problem existed back then.

When connected to my VPN provider via my router, trying to start a Firefox Flatpak instance takes minutes upon minutes to load. I'm guessing it has to do with DNS query's Firefox does on start but I'm not sure. All I know is that when I connect directly to the internet without being hehind my VPN, Firefox loads in a split second. When I'm using the RPM version of Firefox supplied by Fedora, I do not have such issues even when connected to my VPN. This issue only affects Firefox Flatpak when behind a VPN. I tried opening the AppImage version of Firefox while connected to my VPN, and once again, it loaded within a few seconds. I been having this issue for many years and only figured out recently that my VPN connection was causing a problem.

I would like to point out that the Flatpak verion of Microsoft Edge and Chromium do start without any issues even while I'm connected to my VPN provider...

Asked by mauriceroux 1 year ago

Answered by mauriceroux 1 year ago

  • Solved
  • Archived

Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (read more)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

File upload dialog not appearing

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs.… (read more)

I'm running Firefox 99.0.1 on Ubuntu 22.04. Recently (I think since I updated to Ubuntu 22.04 about a week ago), Firefox has been refusing to show me file upload dialogs. When I click a button that's supposed to give me one, nothing happens.

This has been happening with: - The "attach files" button in Gmail - A file upload button on Gradescope (website for managing homework assignments) - File -> Open File... and Ctrl+O.

Dragging and dropping a file onto an email in Gmail does attach the file -- it's just that the button doesn't work.

I've tried restarting, and I've tried running Firefox in Troubleshoot Mode -- so far nothing has fixed the problem. What else should I do?

Asked by allispaul 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Missing folder and many subfolders in Other Bookmarks

My worst nightmare has just happened (and I am not to blame!). I was just about to save a recipe from the internet. I did the usual steps, "bookmark this page," "add a… (read more)

My worst nightmare has just happened (and I am not to blame!). I was just about to save a recipe from the internet. I did the usual steps, "bookmark this page," "add a bookmark" and "choose" my folder and my folder of RECIPES and alllllll of its subfolders was missing. OMG. Please help ASAP.

Asked by CJ 1 year ago

Answered by FredMcD 1 year ago