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Can't login to certain websites

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all… (read more)

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites.

I type my login credentials, press "continue" and nothing happens.

I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't.

What is going on?

Asked by j.ea_p 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Unwanted google translate window

Help, I do not know how I got stuck with this but every time I go to twitter I get this tab pop up window and cannot get rid of it. I am not versed enough to get rid … (read more)

Help, I do not know how I got stuck with this but every time I go to twitter I get this tab pop up window and cannot get rid of it. I am not versed enough to get rid of it. Please, please help get rid of it. https://twitter-com.translate.goog/home?_x_tr_sl=en&_x_tr_tl=en&_x_tr_hl=en-US

Asked by laurelt2001 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Fullscreening videos slides tabs to the right

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that … (read more)

Hi, so here's the issue I have: Lets say you have 20 tabs open where the "tab scroller" becomes active and tab#17 has a video, if you enter & exit fullscreen on that tab then tabs #18-20 will slide to the right and go out of sight. This is quite annoying as I'd prefer all tabs on the right to be visible until I manually scroll to the left.

I tried googling for about:config or userChrome.css solutions but couldn't find anything, does anyone have any ideas on how to change this? Thanks.

Asked by Kolmar 5 months ago

Answered by Kolmar 4 months ago

Firefox not outputting any audio to Volume Mixer

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and … (read more)

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and I was able to listen to Youtube / Twitch / Spotify etc. through Firefox.

This morning I boot up the PC, everything still works perfectly and I have audio coming from all other sources EXCEPT for Firefox. I have browsed every forum already but can not find anything that relates to me. I can't set my output device, since Firefox doesn't show up in the volume mixer. The tabs aren't muted. I have restarted Audiosrv and Windows Explorer several times. I have re-installed Firefox twice. I have tried booting it in safemode. All of the above hasn't resulted in a single second of audio. I am at a loss.

Kind regards, Siem Hoefnagels

Asked by siem5512 5 months ago

Last reply by fiverrseller4400 5 months ago

  • Solved

Flightradar24.com issue.

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft... Using brave browser no problems. windows 10 laptop with windows security all upda… (read more)

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft...

Using brave browser no problems.

windows 10 laptop with windows security all updated.

Asked by Shortcircuit44 5 months ago

Answered by cor-el 5 months ago

  • Archived

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (read more)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 6 months ago

Last reply by Marty McFly 5 months ago

  • Solved

The preference browser.privatebrowsing.enable-new-indicator does not work as expected anymore.

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon… (read more)

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon on the tab bar. But now, even though I have confirmed that the setting is still on false, the text is back, just where I don't want it.

What is going on, and what step can I take to change it back?

Asked by Sterrence 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Firefox crashes when opening local HTML file

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit Hello, Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big … (read more)

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit


Hello,

Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big (>4MB), smaller file doesn't crash.

I've tried opening the file on Chrome, it doesn't crash and open just fine. So it seems like this is a bug with Firefox.

I've uploaded the HTML file if anyone wants to test: https://www.mediafire.com/file/ipmu7ugrd2vvelr/LICENSES.chromium.html.zip/file

Thanks

Asked by hotpot 6 months ago

Answered by zeroknight 1 month ago

  • Solved

Did Not Restore Window, Tabs

This is version 119.0.1 on 64-Bit Windows 10. Due to an abrupt Windows update requiring restart, this browser should have restored the previous session, which it didn't.… (read more)

This is version 119.0.1 on 64-Bit Windows 10. Due to an abrupt Windows update requiring restart, this browser should have restored the previous session, which it didn't. Edge was open to; and it did that with no problem. At the moment the box requiring restart showed, the screen froze with no access to Firefox settings. Still, it should have restored the previous session as Edge did.

Asked by tightpurchaser 5 months ago

Answered by jonzn4SUSE 5 months ago

Full Screen Disappearing navigation and bookmarks

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optim… (read more)

Hello, I recently used my MacBook Air to connect with a projector for a classroom presentation. The presentation was using Google Slides. I adjusted the settings to optimize the presentation--setting the navigation and bookmarks bars to hide when in full screen.

I normally use my Firefox browser in full screen mode, but have the navigation bar and tool bar visible.

I cannot figure out how to undo what I did so that my navigation bar and toolbar are visible again when I am in full screen mode. Indeed, when I move the pointer to the top of the screen to make the navigation bar and toolbar visible, I cannot move the pointer back to the navigation bar or toolbar without it disappearing again. Essentially, I need to undo full screen mode.

Thanks, jch

Asked by jonathan.hagel 5 months ago

Last reply by cor-el 3 months ago

  • Solved
  • Archived

Hamburger Menu Vertical Spaces

How can I reduce vertical spaces in the Hamburger Menu? The following no longer works, /* Vertical distance between hamburger menu items */ .subviewbutton, .subviewbutt… (read more)

How can I reduce vertical spaces in the Hamburger Menu?

The following no longer works, /* Vertical distance between hamburger menu items */ .subviewbutton, .subviewbutton-nav {padding-top: 0px !important;padding-bottom: 0px !important;}

Regards,

qp

Asked by qp 6 months ago

Answered by qp 5 months ago

  • Archived

What is Firefox mobile desktop view?

What is the definition of desktop view/desktop site? I did a search. There are answers for how to enable it, but I can't find an explanation for that it is exactly? … (read more)

What is the definition of desktop view/desktop site?

I did a search. There are answers for how to enable it, but I can't find an explanation for that it is exactly?

Asked by noel_envode 6 months ago

Last reply by noel_envode 5 months ago

microsoft video extensions

In the Microsoft Store there are all these updates for video extensions like "AV1 Video Extension". Should I be doing these updates? Do they make any difference to stream… (read more)

In the Microsoft Store there are all these updates for video extensions like "AV1 Video Extension". Should I be doing these updates? Do they make any difference to streaming video on the Firefox Browser?

Asked by jasonsz 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

amazon prime video movies only stream with limited best quality / no HD

Prime video movies cannot be streamed in best quality without limitation - HD video is not available. This only affects movies - shows (like Reacher) are stream best qual… (read more)

Prime video movies cannot be streamed in best quality without limitation - HD video is not available. This only affects movies - shows (like Reacher) are stream best quality with max. bandwidth in Firefox. movies like (Hobbit, Matrix 4, etc.) can be watched without quality limitation in 1080p on the same setup using different browser - tested in Edge. This seems to be a recurring issue with Widevine Addon. There have been reports from 2021 about a similar issue but no solution was provided.

how to check: during movie playback: settings / best quality is limited to 1,27GB instead of 6,84GB per hour plus message HD is not available. This is not a content problem. amazon original movies like A Million Miles Away have this issue as well.

Windows 10 64bit, Firefox 64bit 119.0, Widevine Content Decryption Module 4.10.2710.0

Asked by abaumgaertner 5 months ago

Last reply by abaumgaertner 5 months ago

  • Solved

DNS setting issue with particular website

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I… (read more)

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I could find to fix it. Setting DNS to Increased Protection fixed it. It's partly just curiosity but also concern that I'm asking if there is an issue that should be addressed.

The basic scenario: could not access one particular domain only in FF on one computer. No problems with FF on other devices and no problem with other browsers on the computer in question. Configuring DNS settings to Increased Protection is the only thing that allowed me to access that site (which happens to be the org I work for). So the setting is only necessary on this device and only for that domain.

What's the explanation or solution for ensuring I don't have other DNS issues, or something else, that will be a problem later?

Asked by lifespan 5 months ago

Answered by lifespan 5 months ago

Firefox does not play videos on after Ubuntu upgrade

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed)… (read more)

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

Asked by Warrior 5 months ago

Last reply by zeroknight 5 months ago

  • Solved
  • Archived

unable to upload images from my computer to blogger

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be abl… (read more)

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be able to access your files if necessary cookies are turned off'. I click Accept but nothing happens, so I click close and the window goes away without solving the problem. Uploading and publishing blogs with images was working with no problem two days earlier. I was still logged into my gmail account and had not made any changes. This is what I have tried. 1 - Switched off enhanced tracking protection for this site, as suggested by Firefox. It allowed me to upload 1 image into a draft post but this had disappeared the next time I opened the draft. Since then I have been getting the error message and not been able to upload images. 2 - cleared the cookies from google, as suggested by firefox. No effect 3 - cleared the cache and site data as suggested. No effect. I followed this with closing Firefox and reloading, logging back in to gmail, and still the problem persists. Can you help please? best wishes

Asked by NB Bonjour 6 months ago

Answered by NB Bonjour 6 months ago