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Firefox crashes while using Windows magnifier

Hello: I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and… (read more)

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Asked by Virginia Small 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (read more)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Asked by apolglaze 5 months ago

Answered by zeroknight 5 months ago

  • Solved

when i click "new tab" it opens a new firefox window entirely.

if i have for example 4 tabs open i will also have 4 windows that all share the same tabs. i have tried using "about:config" and inputting "browser.tabs.allowTabDetach" … (read more)

if i have for example 4 tabs open i will also have 4 windows that all share the same tabs. i have tried using "about:config" and inputting "browser.tabs.allowTabDetach" and setting it to false and it doesnt help. what can i do to get opening a new tab to stay on the same window

Asked by h_bomb 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Double scrolling since v117.0

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Fir… (read more)

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

Asked by guniu 5 months ago

Answered by zeroknight 5 months ago

  • Solved

How do I disable the new built-in translator?

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling transla… (read more)

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling translations for that language. That is probably a bug, but I don't want to wait for a fix, I need to be able to see the pages I visit completely, this thing prevents me from clicking buttons and and is really anoying.

This is the built-in translation feature since I do not use any translation plugins, and started showing up after an upgrade.

Asked by jose90 5 months ago

Answered by jose90 5 months ago

  • Solved

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 4 months ago

Answered by raem.kauai 4 months ago

  • Solved

Neither the search tool nor the search tool works

Client type : desktop Firefox Developer Edition Client version : 117.0b9 (64bits) Client language : Korean OS type : Windows 10 Home 22H2 OS version&… (read more)

Client type : desktop Firefox Developer Edition Client version : 117.0b9 (64bits) Client language : Korean OS type : Windows 10 Home 22H2 OS version : 19045.3208


Steps to reproduce : 1. Run Firefox Developer Editon. 2. Try searching using the navigation bar on the home screen. 3. Enjoy that nothing happens.

Expected Result : Happy life at Firefox

Actual Result: Tedious LOADING


I've been using Firefox Developer Edition for the past two years without problems. From some point on(about 1 week ago), All browser's search functions suddenly don't work. Navigation bar? Not work. Searchig from Bookmark? Not work. Do not use google? Not work even with duckduckgo. with out DNS? Not work even with 142.250.206.206. There is only one website that i can access with Firefox Developer Edition. It is Mozilla's official website At this moments, I curious that "why isnt work>?" So i used Developer tools, And then I found something amazing. There was no request or response on the Network tab! (Of course, I pressed Ctrl + R) And then, on second thought, I found that the JS function that should have been small in the lower left of the browser screen was not displayed. Finally, I thought, hmm... My Firefox is broken! So i found the FireFox, and then i uninstall it, and reinstall it! All the External Plugin works, OK then What if FireFox????? Unfortunately, Firefox Developer Edition's problem remained the same. I'm sorry that i couldn't even give you a possible cause of the problem. But i SUFFER for a week! Please resolve the issue.....

Asked by potatokth 6 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

Videos washed out in FireFox

For some reason every type of embedded video, youtube, webms, etc, all show up washed out in white. This only happens in FF and I have tried a few ways to fix, but no luc… (read more)

For some reason every type of embedded video, youtube, webms, etc, all show up washed out in white. This only happens in FF and I have tried a few ways to fix, but no luck. Any ideas?


Thanks.

Asked by LazHimself 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Solved

is it possible to show taskbar "tabs" for open windows in windows 11

In windows 10, I got used to opening a new window in FF and then a "tab" for the new window would open in the taskbar. I could then switch between windows by clicking on … (read more)

In windows 10, I got used to opening a new window in FF and then a "tab" for the new window would open in the taskbar. I could then switch between windows by clicking on these tabs on the taskbar. In windows 11, I can click on the FF icon in the taskbar and open a new window, but a tab for that new window no longer appears on the taskbar. Instead of the previous tabs on the taskbar for each new/open window, there is nothing. I have tried the suggestion, found in another thread, to use about:config to change to false the setting browser.taskbar.previews.enable, but there was no difference. Does someone know another approach, or is this a windows 11 "feature"?

Asked by lrh1099 5 months ago

Answered by t.r.ernst 5 months ago

  • Solved

Shopify not working

I am trying to set up a Shopify page. It was working fine until today. The page is now redirecting me to the sign in page every time I attempt an action. Shopify support … (read more)

I am trying to set up a Shopify page. It was working fine until today. The page is now redirecting me to the sign in page every time I attempt an action. Shopify support says that they were able to perform these actions on my account from their end. Also, I was able to complete the tasks from Microsoft Edge. Any suggestions.

Asked by mikeegan2000 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Search engine fail

Using Firefox today I tried to search for various things using https://oceanhero.today/search.. I got this error message: "Sorry, there was an error when rendering your … (read more)

Using Firefox today I tried to search for various things using https://oceanhero.today/search.. I got this error message:

"Sorry, there was an error when rendering your search. We were notified and will try to resolve this issue as soon as possible."

But the search engine - which I've been using on Firefox for a long time without any problems - works fine on Bing.

Is there a remedy? Many thanks for any advice.

Asked by liviniffley 5 months ago

Answered by zeroknight 5 months ago

  • Solved
  • Locked

New tab "+" missing from tab bar with with 20 tabs or more

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I cl… (read more)

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I close all of the tabs it reappears. Re-open the original 42 tabs and it's gone again. Close them and it reappears, etc. Now for the fun bit: starting from scratch with a new window - the '+' is there, but open 20 more tabs and it goes.

Asked by trgz 5 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

Not able to "paste" text on Whatsapp web on Firefox Developer

Good day. Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs … (read more)

Good day.

Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs is fine though)

Tested other ways to paste using right click / Ctrl+V but it didnt work.. and if i copy something from same whatsapp and re-apply paste, also does not work (again to remind, only pasting text does not work) !

Checking though other browsers "Edge" seems to be ok and i was able to "paste" text normally. I hv yet to check on the issue on normal Firefox Browser.

Using Windows 10. Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz RAM 32.0 GB


Since other browsers did not have this issue, i thought of raising this for Firefox devs to hv a look at it. Maybe some update done recently caused this glitch. So im doing my part in sharing feedback to improve an open source software which i use.

Thank you for the amazing browser.

Asked by Abdulaziz_10101 6 months ago

Answered by Paul 6 months ago

  • Solved

web page freeze when using search function

When hit enter key to search with google or some other website that tab just freeze for few second, can't click on anything on that website after that it back to normal l… (read more)

When hit enter key to search with google or some other website that tab just freeze for few second, can't click on anything on that website after that it back to normal like how it work without the freeze

I already try everything i could like disable Firefox Accessibility Service, troubleshooting.

Asked by flus 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Firefox URL address window

I have both the standard address window, and a separate search window. When I type a www.XXX.com into the ADDRESS window, I expect to go there. Instead, I get a google … (read more)

I have both the standard address window, and a separate search window. When I type a www.XXX.com into the ADDRESS window, I expect to go there. Instead, I get a google search! WTF?!

Asked by fridaymanyfeathers 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Sites (youtube) Crashing often

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvi… (read more)

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvidia GTX980TI. Apart from Firefox the system runs stable. When doing research, or just browsing text based sites, firefox is also very stable, but on some sites like twitch, youtube, or idle games like "Antimatter Dimensions" (ivark.github.io) the browser (or page) crashes regularly. It also happens in Troubleshoot mode, also after a clean re-install (including deleting /.mozilla in /home) and since various versions over the last couple of month. The latest crash report ID is bp-67ed2673-4ed2-452b-bc63-dc1060230831. I know I'm running a niche system, but I really like my setup and apart from those crashes it's amazing, so I hope you can help and point me in the right direction as to what could cause the crashes. Thanks for your time. KR, rehajel

Asked by rehajel 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Can't play videos from YouTube or Twitch

Using arch's latest version. I recently upgraded my firefox version to 117.0, and can't play any videos from different sources. The image freezes and is in an eternal bu… (read more)

Using arch's latest version. I recently upgraded my firefox version to 117.0, and can't play any videos from different sources.

The image freezes and is in an eternal buffering state.

I tried downgrading to 116.0 and 115.0, and the issue persists, so it doesn't seem to be related to the latest Firefox version.

So far, I've confirmed the same issue in YouTube and Twitch.

On Twitch, the videos are super laggy. The image freezes, then moves to a different scene, freezes again, and then the same thing over and over.

On YouTube, it always shows as loading. If I try to move it to play a different time in the video, it works for half a second and then freezes again.

The issue still occurs if I try incognito mode, troubleshoot mode and refreshing Firefox. I already tried disabling hardware acceleration (https://support.mozilla.org/en-US/questions/1206076) and have no more ideas or options.

Thanks in advance!

Asked by bitomic 5 months ago

Answered by bitomic 5 months ago