Firefox Support Forum

I used Total Adblock on Firefox for a whole year successfully then suddenly Total Adblock did not work (even after I paid the yearly fee for that service). Then Total Adblock claimed Firefox would not allow/support Total Adblock, BUT WAS WORKING WITH MOZILLA TO MAKE THIS HAPPEN. Is this true ?? When, if ever, will Firefox allow/support Total Adblock ? I HATE ADS +++ Please inform me re this issue ASAP. Many Many Thanks WIN

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Firefox with only this tab I am submitting this to, NO extensions as it is a brand new OS/machine, memory over half gig, in firefox task manager, GPU is over 300mb. This makes the browser literally unusable, tried resetting, renaming the profile file, logged in with my account, turned off hardware acceleration, rebooted the machine, nothing works...

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.

Hi,

Because numerous things did not work with version 116, I downloaded previous version of the browser and installed it. When it started it said something like "you are trying to use the previous version so some things may not work, would you like to create a new profile?" and there was a choice "yes" or "exit". So I chose "yes" - because how creating a new profile could mean something bad? But it did - it deleted all my bookmarks and settings. I have used mozilla for years, everything was in it. How to restore the bookmarks and everything back? It, by the way, upgraded itself to 116 anyway.

A folder in profile/default/storage with the name 'moz-extension+++d215ed11-a9b2-4927-bd1f-9755184bbe53' is using up 800MB of data on my install and is continuously adding more data.

The above string (ending 'bbe53') does not match with any extension on the about:support troubleshooting info page.

How do I find out which extension is storage data in this folder?

I have added a two factor authorization and when I sign it it asks me to check my app and enter code. I have no clue as how to do this. I have googled it and it says download google authenticator app and that doesn't work so how in the world do I get the code to enter it . I had to disable two factor because your systems makes no sense, usually you send the code to a phone number not an app that doesn't exist.

I am using Windows 11 and Firefox 116.0.3. Some characters like ‘ ’ “ ” — become weird symbols in Firefox when I copy and paste text containing them to html source text file. This started happening earlier this month, never happened before. Why is this happening now?

Since the FF update to 116.0.2 (64-bit) I am unable to save images from a very specific part of Ancestry.com. The database is the U.S., School Yearbooks, 1900-2016. All of the other image databases on Ancestry download without issue, and I am able to download the Yearbook images using Edge, so this appears to be a Firefox issue, especially as it began immediately following the most recent update.

The Yearbook images do differ from the others in that you are given an option to download two images as a zip file, or just a single image, but neither option results in the Save As dialogue appearing, and the images do not download anywhere.

This is a very strange issue, but maybe someone familiar with the most recent update could have some insight as to what has been changed that might have this impact.

Windows 11 Version 22H2 (OS Build 22621.2134), if that makes any difference.

I am unable to sign into Costco.com using Firefox. I get an error message:

    "Bad Request - Header Field Too Long
    HTTP Error 400. A request header field is too long."

Turning off all extensions didn't help. Opening a private browsing window DID work. Using Chrome DID work.

Thanks!

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I don't know how to reset my access to this site and this site only. Is there a method I can accomplish that will reset this ONLY blocked site on my Firefox and Dell PC. Thanks in advance.

I have installed Firefox on my new computer but some bookmarks did not transfer from my old computer. This includes those bookmarks shich displayed on my old computer only when I clicked on "search bookmarks." When I click "search bookmarks" on the new computer, it only displays bookmarks I have visited on the new computer. New computer is running Windows 11. How do I transfer these bookmarks to my new computer? Thank you.

Task Manager detail line can be expanded to show multiple open tabs, and I can sort display by CPU but that doesn't help me identify WHICH SPECIFIC tab is using high CPU. Are there any tools to help me quickly identify (and perhaps End) such high CPU tabs/processes? Thanks!

Please don't go technical on me. I read exactly how to bookmark a website. I understand how to create folders. What I'm lost about is how do I create a folder in my toolbar, and not see the website in the menu? I have tried to put a saved site in a toolbar folder, then delete it from the drop-down menu, but once it is deleted the toolbar folder is empty. The folder I created still exist though.

Then I tried to create a folder and put it in the Toolbar. In the drop down menu I left specific websites.

When I closed the browser everything was gone from the folders and the drop down menu.

All I need it to create folders in the Toolbar area. Leave "non-duplicated" sites in the drop down menu. I just don't need to loose everything again, I spent hours doing this, I'm thankful I was able to do a recovery, except it was the last date I used days ago.

Again, this is what I need, not how yours is.

Thanks

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, settings, etc.

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion?

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security code it provides."

I have no idea what this app is or where to find it to open it. Is it on my phone or my computer? Why can't you just show the code on my computer sync screen?

And, your help pages just repeat the same instruction verbiage as the sync app on my phone. No additional help at all!