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  • Archived

Search Shortucts not working: "*", "%", "^"

Hello, I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in … (read more)

Hello,

I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in the search bar and then after hitting enter nothing happens. Isn't this feature suppose to search inside all my open tabs and my History? Nothing happens after I hit enter.

Thank you.

Asked by max139 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox crashes after selecting a file to send - STATUS_CALLBACK_RETURNED_LANG

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to se… (read more)

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to send a file on, click "browse", choose file and... crash to desktop.

Checking the about:crashes page and uploading the crash (that works...) gives the error: STATUS_CALLBACK_RETURNED_LANG

I had issues with Firefox and Mapped Networked Drives in Windows before. So, I thought... save my stuff (no issues...) then reboot windows. Rebooting seems to fix a lot of stuff after all. But not here.

I reconnected my 3 drives (to the same NAS), opened Firefox, which takes a while to show a single page, go to sendspace.com and choose a file to upload from my NAS. Crash.

I disconnect my drives (all 3 of them), try send a file and... succesfully queued for upload.

What the heck? 99.5% of my files are on my NAS!

Here are the status reports to all the crash reports I sent to Mozilla: https://crash-stats.mozilla.org/report/index/f90da30b-a25e-46ef-b4f3-c62830230702 https://crash-stats.mozilla.org/report/index/89bd85e9-0136-463e-b215-50eac0230702 https://crash-stats.mozilla.org/report/index/f568fda8-95e1-47a8-9605-c92b00230702 https://crash-stats.mozilla.org/report/index/770ec31d-9c2f-4140-be5b-03d270230702 https://crash-stats.mozilla.org/report/index/929b552f-f0f6-4277-892b-7d8fd0230702 https://crash-stats.mozilla.org/report/index/05b5b342-2cbe-4f64-a746-4e8400230702 https://crash-stats.mozilla.org/report/index/b3f60991-3f92-49a4-8812-2c9d00230702 https://crash-stats.mozilla.org/report/index/6eae55d5-a4ae-419d-b97a-55a5d0230702 https://crash-stats.mozilla.org/report/index/783ca68e-be22-4893-a55e-070e60230702

A reminder: Troubleshooting mode does NOT fix my issues.

AMD Ryzen 5900X Gigabyte X570 Aorus Master 64GB of DDR4 @ 3600 CL16 2TB Sabrent Rocket 4 Plus Asus XG-C100C 10Gbit Synology DS1821+ (4×10TB with 1 redundancy drive)

Asked by Wolf-of-Spirit 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Youtube loads for a long time?

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not see… (read more)

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.

Asked by kilsym 10 months ago

Last reply by willjoe24421 10 months ago

  • Archived

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (read more)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 10 months ago

Last reply by Kiki 2 months ago

  • Archived

Flatpak Firefox not displaying some pdfs correctly

Hello, Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are di… (read more)

Hello,

Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are displayed badly: spaces are replaced with a lower half block character, fonts not sharp. I installed Firefox from the openSUSE repos (not from flathub) and opened the same pdf and it displayed correctly. I downloaded the pdf and opened it using Okular and no problems. I also opened the “troublesome” pdfs on Firefox in Windows and it displays correctly. I conclude that the flatpak version of Firefox is causing some pdfs to display incorrectly but I don’t know why.

I installed flatseal to tweak the flatpak Firefox’s settings but nothing seemed to fix the pdf display issue. Please see screenshot below of how Firefox (from openSUSE repos, on the left hand side) and Firefox (from flathub, on the right hand side) display the same pdf from the internet. The online pdf in the screenshot and used as an example of the issue can be found at:

https://www.jrf.org.uk/sites/default/files/jrf/files-research/international_cities_rotterdam.pdf

Not sure why some pdfs display correctly in Firefox from flathub and others display incorrectly. I’d prefer to use flatpak’s sandboxed Firefox if possible. Is there anyone else with the same problem or someone who who found a solution to this issue?

Thanks

Dad4Linux

Asked by Dad4Linux 11 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (read more)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Sync doesn't work

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For … (read more)

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

Asked by adamlunger1 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Syncing changed my entire layout

I have no idea what happened. I signed into my Firefox account on my laptop in order to sync my devices, and now the format of every browser tab is completely different. … (read more)

I have no idea what happened. I signed into my Firefox account on my laptop in order to sync my devices, and now the format of every browser tab is completely different. It's very inaccessible and completely unusable to me now, and it's sending me into a panic. Does anybody know what this is and how to reverse it? Here's some examples of what it looks like now. It's even changed how the YouTube progress bar looks.

I'm sorry if this would be better placed in a different topic, but I genuinely have no idea where it would be placed.

Asked by joannarzavala 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (read more)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

Asked by wiltonking 10 months ago

Last reply by James 10 months ago

  • Archived

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (read more)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 10 months ago

Last reply by JPKirkpatrick 7 months ago

  • Archived

Firefox Monitor

I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in … (read more)

I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in the Firefox Password Manager, also I have deleted the actual email accounts from the "respective" email services. *At least said "respective" email service have told me my accounts were...No Longer.?

At anyrate, I don't necessarily have any new email addresses to add, I simply do not use the ones I'm trying to delete. So, if anyone has any ideas, they would be received with much appreciation. Thanks all at the Moz:lla Support team and anyone else I've surely forgotten to mention, Aa-Ron

P.S. Thank you for the "Helpful Tip" at the bottom, however, I can think of nothing else. Although, my lack of computer literacy and below Pr-School level I.T. skills means there's a more than very high chance I've done something or other wrong. Ha! Thank you all, Aa-Ron

Asked by Aa-Ron 10 months ago

Last reply by James 10 months ago

  • Archived

Web Site Login

I have all my bookmarks that I use all the time and once I click on them that web site works just fine. I have two more web sites that are bookmarked and every time i wa… (read more)

I have all my bookmarks that I use all the time and once I click on them that web site works just fine. I have two more web sites that are bookmarked and every time i want to log on to them it comes back "Access Denied You don't have permission to access "http://www.kingsoopers.com/" on this server. Reference #18.9cfe19b8.1688244058.3e96aa41". Can anyone tell me what is going on and why do I have this problem with just two bookmarked web sites when all the others work fine.\?

Asked by ddd46 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How do I remove alternative languages from Firefox Language Settings?

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave thi… (read more)

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave this page" browser dialogue in language other than English.

Turns out, there's a new(?) option to set alternative interface languages, and I suppose websites can now choose which one to use?

Wow, just noticed, even tooltips on this website aren't in English anymore. This is extremely annoying.

I'd love to remove the alternate language from that list and leave Firefox interface exclusively in English. There is no option to remove the second language, only to move priority (see screenshot).

Searching through about:config with "language" didn't help. The closest relevant result was for the dictionaries. I do not have problems with dictionaries; "alternate" did not bring any relevant results either.

Asked by Fly McFlyson 10 months ago

Last reply by cor-el 10 months ago

  • Archived

unable to view website page

Using yahoo search i am unable to open a particular page of the gofan.co website. In the past I was able to open this page which is the page where tickets are ordered. Ot… (read more)

Using yahoo search i am unable to open a particular page of the gofan.co website. In the past I was able to open this page which is the page where tickets are ordered. Other gofan website pages will open. I can open this page with Microsoft edge..and....I can open it using the New private window option. Gofan support has offered several solutions including clearing cache...none have succeeded.

Asked by vviktur 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Firefox browser updates

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' mes… (read more)

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' message popping up. This is incredibly inconvenient for me. When I'm doing something important, like filling out a form, and it updates. I often have to close the tab that I'm doing something important on and then having to redo EVERYTHING. I would really like it if Firefox would ask or remind me to update instead of force one on me and disabling what I can do with the browser until I do.

Asked by orchidepling01 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Outlook Calendar with Firefox

Using Outlook Calendar, any day with more than 1 event simply shows as 3 dots. You have to open that day to see the events. Not this way with Edge nor Chrome. Am I mis… (read more)

Using Outlook Calendar, any day with more than 1 event simply shows as 3 dots. You have to open that day to see the events. Not this way with Edge nor Chrome. Am I missing a setting?

Asked by Doris001 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Arlo security cameras and HEVC codec

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in Fi… (read more)

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

Asked by tstr14 10 months ago

Last reply by cor-el 6 months ago