Firefox Support Forum

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not trusted.

Since then Zoom has not worked for me and their Artificial Intelligence says to open my browser and check my internet connection, time settings, updates, reinstall everything etc. - the usual responses ...

Zoom responds with "Error code: 6" and/or "Error code: 100068000"

 but do not stipulate whether these are Zoom Error codes or certificate error codes.

The Artificial Intelligence insinuation is that FireFox is not trusting this certificate.

Is this something FireFox can help me with? Perhaps, how to make this certificate "trusted"?

Thanks, I hope, Dave Henry (Dan is my Facebook pseudonym) ( DavidJHenry@telus.net )

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileges in the computer. Until now, to update Firefow, Administrator privileges were not required.

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

I am perpetually annoyed by Firefox's tab hotkeys. Meant to type "^" when writing an equation? Well, too bad, you accidentally pressed ctrl instead of shift, you are now on the 6th tab of your whole browser, and you gotta go find the tab you were on. The ctrl+page up/down hotkeys are slightly less annoying, although still very infuriating. Is there any way to disable this behavior?

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in again and the websites will ask for cookie permissions.

I tried reverting to 111.0.1 and creating a new profile and it did not have the same issue. I also tried disabling all extensions in version 112, but that did not help.

Recently I have had safe search forced on me, only on firefox, if I turn it off it is on again as soon as I search, it is not locked, I am in my 50's and I use my home wifi, home pc, as Inalways have. Any ideas please ?

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore.

Before update to Firefox 113 (version 112 or older), the width size is still normal: full size; like search-engine-textbox on Toolbar.

• 5 screenshot:

[1]: Firefox 113, about version, link image: 1-About-version

[2]: Firefox 113, the width size of search-engine-textbox on Toolbar is full size, link image: 2-Search engine textbox - on toolbar - full width

[3]: Firefox 113, customize mode, the width size of search-engine-textbox on Overflow Menu is now full size, link image: 3-Search engine textbox - on overflow menu - customize mode - full width

[4]: Firefox 113, after customize, the width size of search-engine-textbox on Overflow Menu is no full size anymore. The width is so narrow, link image: 4-Search engine textbox - on overflow menu - after customize - narrow width

[5]: Firefox before 113, screenshot of another post (2022-may-04), the width size of search-engine-textbox on Overflow Menu is now still normal: full size.

link image: image on reddit

link post: post on reddit

Please review and restore the width setting, same as version 112 and earlier.

Thanks and best regards!

P.S.: I posted this on " Mozilla Connect > Discussions" at this link: The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

Facebook works ok 'till I go to home page and it starts to load and stories or what ever they are called go blank and it continues to reload items over and over. Cleared cache and tried all other browsers and they work ok..

I'm now running in troubleshooting mode with NO extensions.

For weeks my drives have been churning and I've been running out of resource, seeing the hour glass, graying screen, etc.

I finally closed the windows with countless tabs, disabled some extensions, and it got better, but I still have problems, even in troubleshooting mode.

Task manager still shows phantom tabs. I had 4 tabs open, it showed 7, etc.

And strangely, I now see Kaperski Native Messaging with the tabs in task manager: https://www.file.net/process/plugin-nm-server.exe.html

Closed that. Have 7 tabs in one window, task manager shows 11 tabs.

Am so confused.

How do I enable container tabs? The option to open a new link in a container tab has disappeared and the prompt doesn't show up when I long press the new tab button either

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my browser is out-of-date. This was particularly embarassing when I was trying to buy tickets for a concert recently and was unable to access the venue's online payment system.

It may be that Cloudflare is confused because I occasionly use an older version of Firefox (52.9.0 32-bit) with an earlier version of Windows. How can this issue be resolved so that Cloudflare does not block legimate access to websites when I am using the most up-to-date version of Firefox?

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

Hello.

After v.111 & v.112 Youtube search button/icon is not working, it doesn't do anything. I have to write what i want to find and hit enter.

Strangely in Private Browsing the search/find button/icon is working perfectly, giving results.

Hope to fix it soon.

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.