Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get PR_CONNECT_RESET_ERROR when trying to view Youtube

  • 3 replies
  • 0 have this problem
  • 93 views
  • Last reply by gmemail10

more options

How to remove this message PR_CONNECT_RESET_ERROR when attempting to view Yoututbe

How to remove this message PR_CONNECT_RESET_ERROR when attempting to view Yoututbe

Chosen solution

Turned on Mozilla VPN and now I have access to youtube. A different IP address solved the problem apparently.

Read this answer in context 👍 0

All Replies (3)

more options

The RESET error indicates that Firefox was instructed to stop trying to connect to the site (RST response). This could come from the site itself, or from an intermediate router, or from a filter/proxy or from security/parental control software. Unfortunately, this can be difficult to track down.

Can Firefox connect to other Google sites, the problem is only with YouTube?

Can the Microsoft Edge browser connect to YouTube normally?

more options

Microsoft Edge won't connect either. I have Norton firewall and virus protection. Trying to see if that is the cause. I turned it off completely and nothing changed. Maybe my ISP. Still looking.

more options

Chosen Solution

Turned on Mozilla VPN and now I have access to youtube. A different IP address solved the problem apparently.