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  • Archived

Firefox keeps starting up at the Welcome page

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is change… (read more)

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is changed it will not save and repeats this action again at next start up.

How do I fix this problem? Thank you for your time.

Victor

Asked by vcagno23 1 year ago

Last reply by Terry 1 year ago

  • Solved
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Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (read more)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 1 year ago

Answered by golamb 1 year ago

  • Archived

Websites don't ask for microphone/camera permission

I often use microphone and camera through Firefox, but today while trying to establish voice chat usual website doesn't ask for permission to use microphone. Microphone i… (read more)

I often use microphone and camera through Firefox, but today while trying to establish voice chat usual website doesn't ask for permission to use microphone. Microphone icon is visible in adress field but it's inactive and clicking on it doesn't do anything. I tried chrome browser and everything is fine there so it's not microphone's fault.

I have no idea what changed or how to fix it. Please help!

Asked by lszczuka 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost all data

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the des… (read more)

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the desktop with happy faces in them. I finally got them to stop and closed everything down, however now, all my bookmarks are gone, firefox will not sync, I cant change password to a primary one. I can not restore my bookmarks from previous save. I am worried they got all my info. what can I do??

Asked by info8387 1 year ago

Last reply by info8387 1 year ago

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Trading view chart will not open after Firefox update

My trading view chart will no longer open after the latest Firefox update. The trading view home page opens but the chart will not. I don't get any error, I just get the … (read more)

My trading view chart will no longer open after the latest Firefox update. The trading view home page opens but the chart will not. I don't get any error, I just get the waiting to load circle that never ends.

The chart will open in other browsers.

Asked by jc8952 1 year ago

Last reply by jc8952 1 year ago

  • Archived

How to prevent installation of Firefox private browsing icon in startup menu? Windows 10 Firefox 107

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked thr… (read more)

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Asked by astgat 1 year ago

Last reply by SoberAsABird 1 year ago

  • Solved
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Save as PDF fails

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile.… (read more)

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

Asked by dried_squid 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

I recently refreshed firefox, now cannot get english only in twitch.

I use to have Firefox setup to always show twitch channels in English speaking only, but I recently reset Firefox and now I cannot seem to find out how to get the twitch … (read more)

I use to have Firefox setup to always show twitch channels in English speaking only, but I recently reset Firefox and now I cannot seem to find out how to get the twitch channels to only show English speaking people. This was not a twitch thing, as I only changed Firefox. the word English always showed up right under the picture of a group of channels. as the picture shows I now have all the different languages in the same window and I have to type the word English in every time I run the browser which is multiple times a day.

This is not the setting (See 2nd picture of that area) that you see in settings for Firefox, as I have tried that and it does not change it.

How do I set this up again? I cannot find the setting for this anywhere on Firefox or Twitch.

Bob

Asked by Me and Skinner 1 year ago

Last reply by Me and Skinner 1 year ago

  • Solved
  • Archived

Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted re… (read more)

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

Asked by mike.glover_1 1 year ago

Answered by mike.glover_1 1 year ago

  • Archived

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

hotmail / outlook login broke with last 1-2 updates

Login for hotmail / outlook no longer work after the last 2 updates (since ~11/13/22). Initial screen and username entry screen looks normal, but after pressing enter for… (read more)

Login for hotmail / outlook no longer work after the last 2 updates (since ~11/13/22). Initial screen and username entry screen looks normal, but after pressing enter for username, resulting password screen has no graphics, has rudimentary PW field and labels bunched up at far left, and hitting enter does nothing. All system and firefox updates current, windows 10 22h2, os build 19045.2251, firefox 107.0.

Asked by ann000_0 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Choose URL for enabling pop-ups

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My qu… (read more)

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My question is:

How much of my bank's website address do I need to put in the "Allowed Web Sites - Pop-ups" edit box, seeing as I wasn't on that website at the time. Would "https://name-of-bank.com" be sufficient? Or, are wildcards allowed in the URL?

Asked by john.beatty 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Web Pages

FireFox V. 107.0 -MBP-High Sierra. Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happe… (read more)

FireFox V. 107.0 -MBP-High Sierra.

Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happening a lot and getting really irritating. So I bring up Google Chrome and it always brings up the article. SEE THE PICTURES. I use only Fire Fox as my browser, I keep Chrome around for when Fire Fox doesnt want to work properly. As you will see in the pictures the same website for both browsers. Fire Fox wont show the article no matter how many times I refresh the page or shut FF down, or reboot my MBP, but Chrome works perfectly every damned time. Why cant Fire Fox open the article but Chrome can? I need your help, any advice is greatly appreciated. SEE THE PICTURES.

Asked by SunnySkyez 1 year ago

Answered by SunnySkyez 1 year ago

  • Archived

OAuth working in Chrome and other browsers but Firefox does not fulfill the requests

Hey there! We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects). - Call To Login - Call To Authorize Endpoint - Call To … (read more)

Hey there!

We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects).

- Call To Login - Call To Authorize Endpoint - Call To Client SignIn - Call To Client Homepage

The expected behavior would be

Login (302) -> Authorize (302) -> Client SignIn (302) -> Client Homepage (200)

This works in a few tested browsers. In Firefox the first three calls appear simultaneously without a status code in the network tab and the page keeps loading. After about 75 Seconds the page loading stops and the three status codes (302, 302, 302) appear. But the fourth request is missing in the network tab. (See attached images - Firefox is dark, Chrome is white)

I have redacted HAR files of both Firefox and Chrome if that helps.

Any idea why Firefox behaves like that?

Thank you for helping! Best, Chris

Asked by Chris6077 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 year ago

Answered by KUJI8 1 year ago

  • Archived

eBay links (not sure what they are called)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to … (read more)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to click on these and open them up. This is driving me nuts. I can open them on Google Chrome or Safari.

Asked by janmac803 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Password manager new feature request: Primary timeout required

I would really appreciate if the Firefox Password Manager would time-out and ask me again the primary password every x minutes (lets say 10 minutes, better if configurabl… (read more)

I would really appreciate if the Firefox Password Manager would time-out and ask me again the primary password every x minutes (lets say 10 minutes, better if configurable). I use Firefox in my home PC, I have two kids (11 and 13 years old) and they frequently use my Linux/Firefox session for their school necessities and leisure time. The problem is that often they end using my session and they have access to all my usn/pwd inside de Password Manger (Internet router configuration, Parental Control configuration, ecc.) My kids have their own Linux profiles and Chrome profiles for school but they usually get to use my own PC/web-browser sessions for practical reasons inside my family.

Thank you very much for your support. Hernan M. Vago

Asked by Hernan 1 year ago

Last reply by Hernan 1 year ago

  • Archived

Arabic font not looking good on facebook after reinstalling snap version of firefox on ubuntu 22.044

Hi The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook… (read more)

Hi

The Arabic font broken on Facebook after reinstalling snap version of Firefox 107 on Ubuntu 22.04 given that the font on YouTube search look fine (but not on Facebook). I tried to reinstall Firefox in multiple ways like using the deb version reinstalling the snap one removing the .cache folder and logging out of the session and even rebooting my PC.

Why is my firefox is broken?

what is the solution ? it would be really appreciated

Asked by capacity213 1 year ago

Last reply by capacity213 1 year ago

  • Archived

Twitter Video Streaming in Firefox is Terrible

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on … (read more)

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on the same computer and Twitter video streaming worked perfectly. Please fix the disparity.

Asked by brookse321 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

after update 107.01 passwords work but I cannot see them

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any… (read more)

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

Asked by mihari1 1 year ago

Last reply by cor-el 1 year ago