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Website is super small font and picture. ONLY one site, but any new page or new tab of that site is super small. Firefox

Moving mouse quickly and hit something, mouse clicked. BAM, fonts and picture to tiny size. Cannot find anything that makes that happen to undo it. All pages that site, n… (read more)

Moving mouse quickly and hit something, mouse clicked. BAM, fonts and picture to tiny size. Cannot find anything that makes that happen to undo it. All pages that site, no other site. Closing/opening Firefox stays the same. Zoomed to max and can now see, but page is not correct proportions.

Asked by whyaduck 1 year ago

Answered by cor-el 1 year ago

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New version of Firefox, total loss of data

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookma… (read more)

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Asked by STRINGENCE1 1 year ago

Answered by cor-el 1 year ago

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Error and site won't load

When I try to access a login I have used in the past I can no longer access it. Instead the tab just gives a (($root.title)) message. When I access the site via Chrome … (read more)

When I try to access a login I have used in the past I can no longer access it. Instead the tab just gives a (($root.title)) message.

When I access the site via Chrome I can login without problems.

The site is not special, as far as I can tell. https://www.aarproadside.com/aarp/

Something has changed in a recent Firefox update because, as I said, I used to be able to access this site with Firefox.

Help please I don't want to use a different browser for some sites.

Asked by Charles 1 year ago

Answered by cor-el 1 year ago

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krystofer2

Nie połączono: potencjalne zagrożenie bezpieczeństwa Firefox wykrył potencjalne zagrożenie bezpieczeństwa i nie wczytał „www.google.com”, ponieważ strona wymaga bezpiecz… (read more)

Nie połączono: potencjalne zagrożenie bezpieczeństwa

Firefox wykrył potencjalne zagrożenie bezpieczeństwa i nie wczytał „www.google.com”, ponieważ strona wymaga bezpiecznego połączenia.

Co zrobić w takim przypadku?

Witryna „www.google.com” określa poprzez HSTS (HTTP Strict Transport Security), że Firefox ma się z nią łączyć jedynie w sposób zabezpieczony. Dodanie wyjątku w celu odwiedzenia tej witryny jest niemożliwe.

Problem leży prawdopodobnie po stronie witryny i nie masz możliwości jego rozwiązania.

Jeśli połączono poprzez sieć firmową lub używasz oprogramowania antywirusowego, możesz spróbować skontaktować się z zespołem wsparcia. Możesz również powiadomić administratora strony o problemie.

Więcej informacji…

Ktoś może próbować podszywać się pod tę witrynę. Odradzamy kontynuowanie.

Witryny potwierdzają swoją tożsamość poprzez certyfikaty. Firefox nie ufa certyfikatowi witryny „www.google.com”, ponieważ jego wystawca jest nieznany, jest samopodpisany lub serwer nie przesyła właściwych certyfikatów pośrednich.

Kod błędu: SEC_ERROR_UNKNOWN_ISSUER

Wyświetl certyfikat Nic więcej nie mogę zrobić a to strona GOogle !! nic nie mogę wyszukać ani znaleść proszę o pomoc jak to zmienić aby to działało , youtobe też nie chodzi ten sam błąd!! proszę o pomoc Krzysztof

Asked by krystofer2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Add-ons on title bar disappeared

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared… (read more)

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared from the title bar. Would like to restore them to the title bar. Can I?

Asked by jagman55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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MathJax formulas are not displayed correctly in Firefox browser windows

MathJax formulas are not displayed correctly in Firefox browser windows, e.g. https://mail.google.com/mail/u/0/?ui=2&ik=96a0a80d2a&view=lg&permmsgid=msg-f%3A1… (read more)

MathJax formulas are not displayed correctly in Firefox browser windows, e.g. https://mail.google.com/mail/u/0/?ui=2&ik=96a0a80d2a&view=lg&permmsgid=msg-f%3A1748952987569305801&ser=1 Windows 10, Firefox 106.0.5 (64 bit) Thanks

Asked by uwemenzel 1 year ago

Answered by cor-el 1 year ago

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Sound not working

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few m… (read more)

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few months ago, but once, with no reason, just stopped playing sounds , no matter if I accessed a news channel, Youtube or other site that uses sounds.. for this purpose I am forced to use Chrome or Microsoft Edge, but I like more Firefox. I mention that I have an i7 laptop with a Windows 10 OS. Thank you.

Asked by calinrednic 1 year ago

Answered by jonzn4SUSE 1 year ago

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Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (read more)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 1 year ago

Answered by apare3 1 year ago

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Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox browser force search

I created a few virtual hosts and sites on my local machine and this is working perfectly. Problem is with Firefox, when I enter non-existant url in address bar, Firefox… (read more)

I created a few virtual hosts and sites on my local machine and this is working perfectly.

Problem is with Firefox, when I enter non-existant url in address bar, Firefox force me to search and don't let me to open the url, but I need to go to this url for testing, developing, etc...

Any solution?

Asked by Aleksandar 1 year ago

Answered by Aleksandar 1 year ago

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Internal Links on Webpage Disabled but work in Troubleshooting Mode

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode. These links are imperative t… (read more)

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode.

These links are imperative to using the webpage. I'm not sure what changed or why they work in troubleshoot mode, but I need to fix this right away. They also work on other browsers.

Asked by zkraft79 1 year ago

Answered by cor-el 1 year ago

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Why is there no order to the dropdown Window menu?

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding a… (read more)

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this lis.

Asked by StevenCee 1 year ago

Answered by human321 1 year ago

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Text same colour as backgrounds

I have issues with background and text colors clashing making text hard or impossible to read. I have tried changing themes, clearing cache and disabling add-ons. It does… (read more)

I have issues with background and text colors clashing making text hard or impossible to read. I have tried changing themes, clearing cache and disabling add-ons. It doesn't do it on every website but its doing it on enough of them to be frustrating.

Asked by Zenakai 1 year ago

Answered by Zenakai 1 year ago

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White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom… (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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force FF to ask me where I want to save bookmarks

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Ed… (read more)

The previous solution as outlined in https://support.mozilla.org/bm/questions/1361785 no longer works. The checkbox it describes no longer appears at the bottom of the Edit Bookmark dialog. So what now?

Asked by schmibble 1 year ago

Answered by cor-el 1 year ago

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Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (read more)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Facebook problem

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use … (read more)

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use Microsoft Edge here on my laptop, and it's fine.. But, here on my laptop, using Firefox. Not good. Other web sites display just fine. Any ideas?

Asked by tom354 1 year ago

Answered by TyDraniu 1 year ago