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  • Archived

Search bar at top not bringing up results

Working on a desktop with Windows 11. Problem is: search bar at top of my Firefox only intermittently brings up results. I can type something in there and it appears t… (read more)

Working on a desktop with Windows 11. Problem is: search bar at top of my Firefox only intermittently brings up results. I can type something in there and it appears to be searching, but nothing comes up. Occasionally, if I hit it again it will bring something up, but not often. Google is the browser.

Asked by ca266b 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Pressing "Ctrl" opens the sidebar for some reason? How do I stop it?

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl… (read more)

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl+" functions (e.g. new tab, cut, copy, paste, etc.).

How do I disable the sidebar? The instructions at the support page titled "Use the Firefox Sidebar to access bookmarks, history and synced tabs", specifically the subsection titled "Toggle the Sidebar on and off" (https://support.mozilla.org/en-US/kb/use-firefox-sidebar-access-bookmarks-history-synced), are unhelpful at best and incomprehensible at worst.

This problem is incredibly frustrating, and has even impeded me writing this request for help, since I couldn't use the keyboard to copy+paste the article title and URL.

TL;DR Please help me (permanently?) disable the sidebar from appearing.

Asked by tankertuxbro 1 year ago

Last reply by Terry 1 year ago

  • Archived

Block autoplay video

How do I block autoplay vedio? I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all video… (read more)

How do I block autoplay vedio?

I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos I open, and I need to unmute it every time. I just want autoplay to not start, not mute the video too.

Asked by Frejoh466 1 year ago

Last reply by Glenn 8D 1 year ago

  • Archived

How Can I Fix Low Volume on Youtube: What Happened to My Java Script?

My volume on Youtube is often too low. Some time back I got a java script that fixed it. I had to do an F12 and paste it in somewhere and then I got a little rectangle … (read more)

My volume on Youtube is often too low. Some time back I got a java script that fixed it. I had to do an F12 and paste it in somewhere and then I got a little rectangle at top left which said something like 'volume'. Click on that and up went the volume. Click again, up more and so on. It was good. Sometimes on things like perhaps Bitchute it wouldn't work. It would actually switch all the volume off. I'd refresh the page to fix that. Anyway: it suddenly disappeared today. The little rectangle is gone. I can't up my volume on Youtube any more. I got something from the web, a javascript, and pasted it into 'console' after F12 but i got error messages. I'm clueless. Don't know where to look for my original, see if it still there. Don't know how to troubleshoot. Don't know any other way to get the volume up. See error message on the console whenever I go there, don't know what to do about them. FYI I'll post the first few lines of them: Unknown property ‘-moz-osx-font-smoothing’. Declaration dropped. screen.4472f725724c6a0a.css:1:3751 Unknown property ‘zoom’. Declaration dropped. screen.4472f725724c6a0a.css:1:6665 Unknown property ‘zoom’. Declaration dropped. screen.4472f725724c6a0a.css:1:14230 Unknown property ‘zoom’. Declaration dropped. Don't know what that's about. But mainly: how to get my volume up?

Asked by abrogard 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Default Browser

I have Firefox installed and set as my default browser and yet my Registry shows the following: Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.e… (read more)

I have Firefox installed and set as my default browser and yet my Registry shows the following: Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.exe" %1 HKCR\ftp\shell\open Open with Application Issue "C:\Program Files\Internet Explorer\iexplore.exe" %1 HKCR\htmlfile\shell\open Open with Application Issue "%ProgramFiles%\Internet Explorer\iexplore.exe" -nohome HKCR\VisioViewer.Viewer\shell\open

Since Firefox is set as my default browser I would have expected to see Firefox here in these registry entries as my default browser in lieu of Internet Explorer. However, if I delete those Registry entries, it then breaks any embedded links in MS Programs such as Outlook mail and Excel. I have I.E as non-active (i.e. unchecked in Programs) but the system still seems to rely on I.E for opening any embedded links. Any suggestions as to how to fix this problem would be appreciated.

Asked by Sandgroper48 1 year ago

Last reply by Sandgroper48 1 year ago

  • Archived

COPY URL EXPERT IN VERSION 102.0.1

Hi There I want to copy all youtube music videos urls and hyperlink to excel 2013. This add on is not available with this version, is there a substitute?. Thank You Pau… (read more)

Hi There

I want to copy all youtube music videos urls and hyperlink to excel 2013. This add on is not available with this version, is there a substitute?.

Thank You Paul.

Asked by tom.s5 1 year ago

Last reply by Terry 1 year ago

  • Archived

Security Breach -- realitychance.com

I got a phishing e-mail on my mail.yahoo.com webmail interface. I deleted it but immediately received the following warning from Bitdefender: Suspicious connection block… (read more)

I got a phishing e-mail on my mail.yahoo.com webmail interface. I deleted it but immediately received the following warning from Bitdefender:

Suspicious connection blocked 8 minutes ago

Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an untrusted certificate to realitychance.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities.

Kinda weird that an e-mail where I didn't click any link is still able to manipulate my browser like that!

Asked by Anan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Secure Connection Failed - Laptop issue

Hi there, I keep getting an error message when I try to login to some secure access websites that I use for work purposes. I get the following error report with no code… (read more)

Hi there, I keep getting an error message when I try to login to some secure access websites that I use for work purposes.

I get the following error report with no code #:

"Secure Connection Failed An error occurred during a connection to (website). The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more...

Try again"

(*this always fails).

This is only an issue on my laptop. If I use another computer I can access the website without issue.

How to I fix this issue on my laptop?

Thank you,

  • Archived

I received a file in my download folder today (or yesterday) that was called this "_I7zEKnU" is this from you?

I received a file this morning or yesterday that states its a firefox file called _I7zEKnU. Was that from firefox? I'm concerned my computer might be compromised. Thank y… (read more)

I received a file this morning or yesterday that states its a firefox file called _I7zEKnU. Was that from firefox? I'm concerned my computer might be compromised. Thank you.

Asked by mdurocher91 1 year ago

Last reply by Terry 1 year ago

  • Archived

questions re: 2 step sign in and request for security key?

Hello Mozilla: My fb account has been hacked. When I try to follow the procedure for regaining control provided by facebook, I get a pop-up window which asks for a secur… (read more)

Hello Mozilla:

My fb account has been hacked. When I try to follow the procedure for regaining control provided by facebook, I get a pop-up window which asks for a security key via windows/mozilla. I don't know what this is or where to find it. Can you help?

sincerely,

Kerry Riley

Asked by kerry.riley 1 year ago

Last reply by kerry.riley 1 year ago

  • Locked
  • Archived

Special character option for "generate strong passwords"?

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays re… (read more)

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays require one, and VERY few *prohibit* them. I know I can 'substitute' one in there, but I'm VERY lazy! Thanks.

Asked by Conrad 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why firefox sucks? and why people use it

Hi I'm developer and i develop a site and when i QA it all are good in other browsers expect Firefox,some colors are different in Firefox,images are not displaying, in te… (read more)

Hi I'm developer and i develop a site and when i QA it all are good in other browsers expect Firefox,some colors are different in Firefox,images are not displaying, in text fields there are little arrow icons, widths & heights sucks in some content why the hell is that i think Firefox is suck now i have to wast time to write other CSS file when some one comes with Firefox that need to change content.

Asked by deshanmithun 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Amazon Seller Central

Hi all, since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is… (read more)

Hi all,

since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is why I am asking for your support.

The link to the website is: https://sellercentral.amazon.de/ Whenever I want to visit the site, I get the error "HTTP Status 400 – Bad Request" (see attached image).

I already checked with amazon themselves, but they said the issue lies within my computer. My IT department said the issue is related to the browser most likely; and indeed, with Microsoft Edge for example, I am able to open the website.

Does anyone know this error and even better knows how to solve the problem?

Thanks in advance!

Asked by Gerray the Brain 1 year ago

Last reply by trina2 1 year ago

  • Solved
  • Archived

How can I stop Firefox from saving all downloads to my download folder?

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to conti… (read more)

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to continually go in and manually delete the files.

For instance, I have a lot of pdf forms that I have to open directly in Acrobat, those files are then duplicated and saved in my downloads. This is causing a mess for me.

This was NOT an improvement in my opinion. Is there a way to stop this???

Asked by ddb6081 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

Access Denied to website

Received the following message. Repeated the access and still have the same problem Access Denied You don't have permission to access "http://www.lowes.com/" on this se… (read more)

Received the following message. Repeated the access and still have the same problem

Access Denied You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.9968dc17.1657742066.2293d3a3

Asked by digicapitalhf 1 year ago

Last reply by Terry 1 year ago