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Adding new bookmarks

When I add a new bookmarks I can see them in "Recent labels", but not in "Other bookmarks" (the last one in that folder is of the 20th of February 2022), so I can see onl… (read more)

When I add a new bookmarks I can see them in "Recent labels", but not in "Other bookmarks" (the last one in that folder is of the 20th of February 2022), so I can see only my last 10 saved bookmarks from the 02/20/2022 since now. The bookmarks are surely saved, because if I try to delete one fromt the "Recent labels" another one less recent appears, but only in the "Recent labels" folder and not in the "Other bookmarks". So, what I have to do to see my saved bookmarks not present in the "Other bookmarks" folder, but not so recent to be visible in the "Recent labels"? Thank you!

Asked by 84Gabriele 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Error 410

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a re… (read more)

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Asked by KP 1 year ago

Answered by KP 1 year ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 2 years ago

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Browsing being interrupted by recommendation to install a third-part ad blocker. Security risk?

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/ I was viewing this page: https://www… (read more)

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/

I was viewing this page: https://www.eurogamer.net/with-the-new-ps-plus-premium-and-extra-sony-opts-for-the-car-boot-sale-approach-to-catalogue-gaming

I was taken out of the page without pressing anything and taken to this recommendation. In particular, it appears like an official Firefox message and security recommendation, with Firefox suggesting I should install this extension for my security. Sadly I don't have a screenshot but it's happened twice this morning already.

Is this really Firefox endorsed? Or are they pushing their extension with fake credentials? How is the page viewing interrupted this way and diverted automatically to another webpage?

Asked by dg.coombes 1 year ago

Answered by Paul 1 year ago

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How to disable the Shift F to open developer tools?

Currently using 101.0 (64 bit) on Windows 10. It's quite annoying to try to type a capital F using Shift F but end up with developer mode. I tried in privacy mode and t… (read more)

Currently using 101.0 (64 bit) on Windows 10.

It's quite annoying to try to type a capital F using Shift F but end up with developer mode.

I tried in privacy mode and this still occcurs, so I think it's not something my add-ons do.

Is there any way to disable this feature?

Asked by brad 1 year ago

Answered by brad 1 year ago

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Firefox 101.0.1 no cursor and blinking cursor Caret is off

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or th… (read more)

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

Asked by bobsmodels1 1 year ago

Answered by Terry 1 year ago

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Open bookmarks in same tab

Please see https://support.mozilla.org/en-US/questions/1311330 That solution does not work for me. Mac Pro with M1 chip running 12.4 Thanks! … (read more)

Please see https://support.mozilla.org/en-US/questions/1311330 That solution does not work for me. Mac Pro with M1 chip running 12.4 Thanks!

Asked by marksobell 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"What precisely does “sync” mean with respect to transferring Firefox information between devices?

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simpl… (read more)

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simple, assume I interested only in syncing bookmarks and staying within the Firefox environment, i.e., no syncing to another browser. Please note that I am NOT asking for help in setting up Sync on different devices or in how to turn Sync on and off. Rather I am seeking help to understand what “sync” means, that is, the details of the sort of information transfers that take place between individual devices and the Firefox Sync server.

Here’s what I currently understand. After signing in to my Firefox account on Device 1, setting up syncing on that device, specifying that I want only bookmarks to be synced, and turning syncing on, the set of bookmarks on Device 1 is sent to be stored on a Firefox server. After that, whenever one is signed in to the Firefox account on Device 1 and syncing is turned on, any changes to the bookmarks on Device 1 will "automatically" (but I don't know how quickly) end up being reflected in the set of bookmarks stored on the server. Fine so far.

In addition to Device 1 I have another device, Device 2 which has not been set up for Firefox Sync. It has its own set of bookmarks. Some of them are also on Device 1, some are not. I sign into my Firefox account on Device 2 and set up syncing on it. I follow the steps for doing this in https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer, “Connect additional devices to Sync.” I then click Sync Now. OK, now what happens?

1A. Do the bookmarks in Device 2 get added to the bookmarks stored in the Firefox Sync server? 1B. Do the bookmarks NOT in Device 2 get deleted from the bookmarks stored in the Firefox Sync server?

OR

2A. Do the bookmarks stored in the Firefox Sync server get added to the bookmarks in Device 2? 2B. Do the bookmarks NOT stored in the Firefox Sync server get deleted from the bookmarks in Device 2?

After whatever transfers of bookmark between Device 2 and the Firefox Sync server take place, and assuming that I’m still signed in to my Firefox account on Device 1 and that syncing on that device is still turned on, what sort of transfers of bookmarks takes place between the new set of bookmarks stored in the Firefox Sync server and the set of bookmarks already on Device 1?

3A. Do the bookmarks then present in the Firefox Sync server get added to the bookmarks in Device 1? 3B. Do the bookmarks no longer in the Firefox Sync server get deleted from the bookmarks in Device 1?

Finally, what happens to the set of bookmarks in Device 1 and Device 2 if I’m simultaneously signed in to my Firefox account, syncing is turned on in both Devices 1 and 2, and a bookmark is a) added to either device OR b) deleted from either device?

I’m sorry this message is so long, but I’ve wanted to be clear about the things I don’t understand in regard to Firefox Sync. I’d really appreciate what anyone can say to help me clarify these points. Thanks so much.

Asked by lbecker 1 year ago

Answered by Paul 1 year ago

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Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (read more)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

Asked by jesse20 1 year ago

Answered by jesse20 1 year ago

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Mendeley Web Extension blocked on PDFs

Hi, I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file onlin… (read more)

Hi,

I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file online before deciding to add it or not. For some unknown reason, Firefox blocks the use of Mendeley on PDF file, for security reasons, and I can no longer add them to my library. Most references are only available as PDF files making the add-on completely useless. Is there a security feature that I can disable to be able to use the extension again?

Kind regards,

Mathias

Asked by mathias.rsl 1 year ago

Answered by TyDraniu 1 year ago

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Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (read more)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Asked by Prince Cooper 1 year ago

Answered by Prince Cooper 1 year ago

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Download files

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas? This evening I changed… (read more)

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

Asked by Ian Holden 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox 101.1 Says "SSL_ERROR_BAD_CERT_DOMAIN"

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99 This appears to be a bug star… (read more)

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Asked by rpmurph83 1 year ago

Answered by TyDraniu 1 year ago

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Drop down list of email addresses

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10. On many sites, when I click in the email field, a… (read more)

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10.

On many sites, when I click in the email field, a drop down list of email addresses appears from which I can make a selection using the mouse or up/down arrow keys. Some web sites have as few as two email addresses in the drop down list, others have many more. I recall that one site has about fifteen email addresses in the drop down list.

How can I remove a non-applicable email address from the drop down list?

How can I clear the drop down list of all email addresses?

Thanks.

Asked by stevejq 1 year ago

Answered by stevejq 1 year ago

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Zoom meeting program opens automatically when I open Firefox

When I click on the Firefox icon to start browsing, the Zoom meeting program opens automatically! How do I prevent that from happening? Thank you for your help. … (read more)

When I click on the Firefox icon to start browsing, the Zoom meeting program opens automatically! How do I prevent that from happening?

Thank you for your help.

Asked by lizpaintsnyc 1 year ago

Answered by lizpaintsnyc 1 year ago

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Always Show Tab Close Button

Is there a way to always show the tab close button on the tabs? Or perhaps to show the button on hover of the tab? Chrome does this and I find that very helpful, in cases… (read more)

Is there a way to always show the tab close button on the tabs? Or perhaps to show the button on hover of the tab? Chrome does this and I find that very helpful, in cases where I want to close a tab and do not want to re-open that page.

Some context: When you have many tabs open (I know, who does that?) and you want to close some of them, but do not want to select those tabs, currently you can right-click and scroll through the menu to the `Close Tab` option. This is slow and a bit clunky. The `Close Tab` menu option is buried in the bottom-middle of the list.

This issue is somewhat complicated by the fact that I use the excellent Auto-Tab Discard extension to discard/sleep tabs. (https://addons.mozilla.org/en-US/firefox/addon/auto-tab-discard/) So when a tab is discarded, and you click on it, the tab reloads. Which is silly when you just want to close it.

Anyone aware of a way to always show the close-tab button, or show on hover?

Thanks!

Asked by daniel 1 year ago

Answered by cor-el 1 year ago

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Is it possible to hide the MUTED text on muted tabs?

I use an addon to mute all tabs by default. The problem is that muted tabs have the MUTED text, which shrinks the size of the tab name/title. My old eyes can't deal with … (read more)

I use an addon to mute all tabs by default. The problem is that muted tabs have the MUTED text, which shrinks the size of the tab name/title. My old eyes can't deal with that very well.

Is there any way to prevent this text from showing up globally? Thanks.

Asked by baloney8sammich 1 year ago

Answered by cor-el 1 year ago

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Disappearing Scroll in Firefox

In Firefox, my instructor and student grade sheet no longer displays the horizontal scroll bar to bring more data extended off to the right of the page into view. I have … (read more)

In Firefox, my instructor and student grade sheet no longer displays the horizontal scroll bar to bring more data extended off to the right of the page into view. I have an image attached where the scroll bar should be present. This begin in May sometime, and I'm not sure how to fix. I have tried re-installing fresh a few times, and removed any custom settings that might have been in place. Any and all help would be VERY appreciated as one of colleagues is super frustrated and I would love to find out an answer for both him and myself.

Asked by robby7 1 year ago

Answered by Terry 1 year ago

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Firefox totally dead

Hi, my Firefox on Win10 doesn't work, I've been forced to go back to Chrome. After a crash in Win10, Firefox doesn't work anymore: it opens, be it launched by me or by ot… (read more)

Hi, my Firefox on Win10 doesn't work, I've been forced to go back to Chrome. After a crash in Win10, Firefox doesn't work anymore: it opens, be it launched by me or by other programs, but it just sits there, blank, doing nothing. It is impossible to interact with menus and everything. Task Manager shows two open instances of the browser, using RAM, but the browser doesn't do anything. It doesn't "crash" and it doesn't freeze, it just stays like that. If I quit it and try opening it again the PC tells me it's open already, and Task Manager shows a couple instances staying there after quitting it, as if it stayed stuck. I tried resetting it from the Apps settings of Windows, but nothing happened, I tried uninstalling it and then installing it again, but nothing happened. Restarting the PC a couple of times changed nothing. In the end, I had to go back to Chrome and even put it as default browser because all programs were calling up Firefox which stayed unresponsive. Anybody knows what I should do in a case like this?

Asked by nicola.m.ballestrin 1 year ago

Answered by ramiroreywar 1 year ago