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  • Archived

Cannot enable anything other than a dark screen

For me, running 101.0 on Windows 11, Firefox disregards the selected theme and shows web pages in black no matter what I do (except for these support pages, oddly). Somet… (read more)

For me, running 101.0 on Windows 11, Firefox disregards the selected theme and shows web pages in black no matter what I do (except for these support pages, oddly). Sometimes it renders as black text on a black background, making it impossible to use. My windows theme is "Light", my Firefox theme is "Light". I CAN select ALWAYS to override every web page with a light background and dark text, but obviously that interferes with the design of most web pages. This problem has persisted for months. I have read the suggestions about changing UI settings in about:config and none of them work. As much as I love Firefox and Mozilla, there are many web pages rendered unusable by this problem, and I am about ready to throw in the towel and start using Chrome.

Asked by russ.jones 1 year ago

Last reply by russ.jones 1 year ago

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Firefox can't open this page...if another site has embedded it?????

dl-mail.ymail wont allow Firefox to display the page if another site has embedded it????? Happended when I down loaded a claims invoice to my Long term Care insurance co… (read more)

dl-mail.ymail wont allow Firefox to display the page if another site has embedded it?????

Happended when I down loaded a claims invoice to my Long term Care insurance company.

Asked by wadecrawford 1 year ago

Last reply by oygle 1 year ago

  • Archived

Fonts Looks Ultra Thin

Hi! From one day to the next some pages started to display with ultra-thin fonts. This does not happen in other browsers (like chrome), only in my firefox. … (read more)

Hi!

From one day to the next some pages started to display with ultra-thin fonts. This does not happen in other browsers (like chrome), only in my firefox.

Asked by zoe.ruiz.robertiz 1 year ago

Last reply by zoe.ruiz.robertiz 1 year ago

  • Archived

how to clear online stored Firefox sync data, do to an syncing of old data.

the other day my Samsung Galaxy S21+ died on me so I was forced to re-startup my old Galaxy S10+.. and I tried to sync the my new data on my Desktop and Firefox cloud to … (read more)

the other day my Samsung Galaxy S21+ died on me so I was forced to re-startup my old Galaxy S10+.. and I tried to sync the my new data on my Desktop and Firefox cloud to my phone...

BUT! it synced my old data a year old data from my phone to my desktop... destroying all my changes over the past year.. THANK YOU BACKUPS! saved the day... Firefox account need the ability to clear the stored Firefox data in the cloud to prevent this from happening again.. and I found similar questions that pointed to deleting my whole account and starting fresh.. THAT IS AN INSANE IDEA... no thx.. I have too much to lose...

please consider this a feature update or request..

Asked by Melchior (aka Joseph) 1 year ago

Last reply by Melchior (aka Joseph) 1 year ago

  • Archived

Lost my all sync data

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I'v… (read more)

Hello Today I've installed Windows 11 and tried migrate my firefox data from old windows 10 to new windows 11 by online account, after login into my firefox account I've noticed all my bookmarks,tab,password,history etc gone. I don't understood why ... I never had problems like this before . when I logged and sync on another device I had all my data from firefox account... Could you please help me with that

Asked by Rafalek feli 1 year ago

Last reply by Chaython 1 year ago

  • Solved
  • Archived

Can't get Firefox to use ported profile files; how to use Synch

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions a… (read more)

I have tried numerous times to copy over the contents of my Firefox default profile folder from a Windows 10 PC to a new Windows 11 PC. I followed all the instructions as far as I know (when either saving or pasting the folder contents, Firefox is off; successfully downloaded and installed Firefox on new PC creating a new default profile which is where I pasted the contents from previous PC's profile, etc.) When Firefox is restarted on the new PC, it is just the same as the new installation -- no bookmarks from the old profile show up, e.g.).

Any ideas for how to get this to work are greatly appreciated. I have a lot of bookmarks and need to be able to access them on new PC. (BTW, this approach worked just fine when I installed a new disk drive on the old PC about 5 years ago and brought all the Firefox profile data over - everything came over as expected. I wouldn't think the fact that this is a Windows 10 to Windows 11 porting has anything to do with it not working -- these are just profile folders.)

Would Synching the two PCs work better? Does Synch just add all the profile and password data on the two PCs together so that each ends up with the total of what was on the two individual PCs and nothing on either is lost? When I looked at Synch on new PC, it was not clear how to get it to point to the old PC - Add a New Device just seemed to point to a phone. Again, any help is much appreciated.

Asked by turnrose 1 year ago

Answered by turnrose 1 year ago

  • Solved
  • Archived

Websites loading e-x-t-r-e-m-e-l-y slow on version 101.0

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even th… (read more)

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even this support site!)

It has to be something in this release and not my connection, because:

  • My mail client is completely unaffected and is behaving normally.
  • I tried accessing the sites that were loading/displaying slowest using Opera, and they loaded as fast as they had in Firefox previously.
  • Nothing else that uses my internet connection is working any differently than yesterday.

I also cleared the Firefox cache. No improvement.

It's not my add-ons because the only one I have installed is uBlock, which is recommended in various help articles here at the support site.

Nothing in the knowledge base has proven helpful.

Is anyone else having this problem? Is there some tweak I need to make in about:config to fix this? Or is this another case of "wait until the next release", yet again???

Asked by Kymber 1 year ago

Answered by Kymber 1 year ago

  • Solved
  • Archived

mozilla updates

why can't Mozilla updates be downloaded,& installed when I sign off instead of when I first log on? Very irritating to have to wait for updates to be completed.Thank … (read more)

why can't Mozilla updates be downloaded,& installed when I sign off instead of when I first log on? Very irritating to have to wait for updates to be completed.Thank you for taking the time to hear me out

Asked by carlcwn001 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

The brightness of FireFox and my desktop are out of sync

When I change the brightness of my computer while Firefox is open, the changes are not saved when I close Firefox. For example, if I lower my brightness from 100 to 80 wh… (read more)

When I change the brightness of my computer while Firefox is open, the changes are not saved when I close Firefox. For example, if I lower my brightness from 100 to 80 while Firefox is open, once I close Firefox, the brightness of my screen increases back to 100 after a few seconds. Similarly, when I reopen Firefox, my brightness drops from 100 to 80 as that was the setting the brightness was set at when Firefox was closed. This does not happen with any other program, especially other browsers, that I have on my computer. Do any of you experience or know of this problem and do you have any advice on how to fix the issue?

(I have tried booting Firefox in Troubleshooting Mode, refreshing Firefox and reinstalling Firefox. My computer is also up to date on the latest Windows updates. This issue was not always present with Firefox and only began recently, within the last two weeks.)

Asked by Jason Fersman 1 year ago

Last reply by Jason Fersman 1 year ago

  • Archived

passwords getting delted after format

Hey there, I have recently completely formatted my pc as it was kind of slow.I then reinstall Mozilla fore fox login as turn on sync and had to login to steam but as i wa… (read more)

Hey there, I have recently completely formatted my pc as it was kind of slow.I then reinstall Mozilla fore fox login as turn on sync and had to login to steam but as i was logging in i forgot password so i checked my passwords as it was saved in Mozilla fire fox previously but i didn't see any saved passwords not only form steam i didn't see a single password of different websites saved on it is there any way to get those passwords back (i had already made an account and saved passwords on it but after re-installation I login to my fire fox account and still see no passwords). A quick help will be very much appreciated

Asked by hybbt1406 1 year ago

Last reply by Paul 1 year ago

  • Archived

shopping button is disable

The pickup button at the Nordstrom store is disable. It always show "Not available for pickup" and it only happens on my PCs while all other people's machines are fine. I… (read more)

The pickup button at the Nordstrom store is disable. It always show "Not available for pickup" and it only happens on my PCs while all other people's machines are fine. I have tried refreshing with no Addons, changing profile... all methods do not work. I want to know if this problem is from the ISP provider or from the hacker, and how I can fix it. I am living in the US. My ISP is T-Mobile. My zip code to use at this store is 98188. Here is the address https://www.nordstrom.com/s/kylie-skin-face-moisturizer/5520097?origin=keywordsearch-personalizedsort&breadcrumb=Home%2FAll%20Results&color=000 Please look at the two images to see the difference between mine and other's Thank you.

Asked by janejuliejulie 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can't upload large files on Google Drive

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is caus… (read more)

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either.

Firefox is the latest stable version: 101.0.

Asked by Valso 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Screenshot not working with particular Amazon page, OK with others

Weird issue. Trying to screenshot an Amazon page but image does not download. Try copy image and I can paste it into MSPaint. Screenshot image download works for other A… (read more)

Weird issue. Trying to screenshot an Amazon page but image does not download. Try copy image and I can paste it into MSPaint.

Screenshot image download works for other Amazon pages and other sites like noaa.gov, and places image in downloads folder as expected. Only Amazon for a specific product: https://www.amazon.com/Phonomenal-Authentic-Vegetarian-Vietnamese-Noodles/dp/B08Z5MK39L

Why just this product?

FF101.0 (64-bit) on win10

Asked by elboaltins 1 year ago

Last reply by cor-el 1 year ago

  • Archived

pocket

Hello, i am looking for a way to permanently remove pocket suggestions that involve anything lgbtq+ what ever the + means lol. And anything liberal,i was looking for a mo… (read more)

Hello, i am looking for a way to permanently remove pocket suggestions that involve anything lgbtq+ what ever the + means lol. And anything liberal,i was looking for a more conservative home page when i downloaded firefox and its nothing like i thought. And getting rid of the bs liberal anti-gun crap would be nice also. Thanks.

Asked by kennyhaager 1 year ago

Last reply by jonzn4SUSE 1 year ago