Showing questions tagged: Show all questions
  • Archived

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (read more)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Downloading a file in gmail will automatically get saved in downloads instead of specified location

In Firefox I set my download settings to "Always ask you where to save file", and for most of the websites that still works. Unfortunately, since a recent update, gmail d… (read more)

In Firefox I set my download settings to "Always ask you where to save file", and for most of the websites that still works. Unfortunately, since a recent update, gmail does not do that anymore. It gets immediately saved in my downloads folder without any prompt of where to save it. Any solution how to fix this? Thanks!

Asked by edejong05 1 year ago

Last reply by Terry 1 year ago

  • Archived

can't do custom dark themes in newest update?

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in brig… (read more)

whenever I try to use a theme that defaulted to dark mode in the previous update, it defaults to light mode instead. for some websites this means that it displays in bright white. i need dark mode. even when i set the toolbar colour (which previously controlled dark/light in Firefox Colour) to black it's on light mode. how do I get dark mode back, i hate this. this theme (picture attached) used to be dark mode but now it defaults to light. how do i get dark mode back.

Asked by noushousakaretsu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (read more)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

outlook email links to firefox don't work anymore

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update i… (read more)

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

Asked by drschafer 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmark manager

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome… (read more)

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome. Not sure if I did something wrong in the PC settings but nothing I've tried has fixed the problem

Asked by josh10451 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox Did Not Connect: Potential Security Issue

Since this took me awhile to figure out I thought this could help other people. firefox Did Not Connect: Potential Security Issue Also you can manually add sites in pr… (read more)

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

Asked by COKEDUDE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied You don't have permission to access "http://www.swansonvitamins.com/" on this server. Reference #18.6037b9d0.1652765508.828f06e4

Access Denied You don't have permission to access "http://www.swansonvitamins.com/" on this server. Reference #18.6037b9d0.1652765508.828f06e4 … (read more)

Access Denied You don't have permission to access "http://www.swansonvitamins.com/" on this server.

Reference #18.6037b9d0.1652765508.828f06e4

Asked by kordwell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (read more)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Asked by alice.meade1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox appears to be blocking Youtube

Trying to access youtube shows the following message: Secure Connection Failed An error occurred during a connection to www.youtube.com. SSL received a malformed Serve… (read more)

Trying to access youtube shows the following message:


Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Asked by kengokurimoto 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Copies of text which can not be marked by Select All

I frequently have difficulty when I need to make plain-test copies of web pages. These are pages that only allow "Select All" to select parts of pages, so that important… (read more)

I frequently have difficulty when I need to make plain-test copies of web pages. These are pages that only allow "Select All" to select parts of pages, so that important parts of the pages cannot be selected, or so that a large number of select-and-copy cycles are required to copy the information on a webpage. The Firefox extensions that I have tried like the old "right to click" do not seem to help much. With old versions of Windows, I would use print-to-file for a generic plain-text printer, but that does not provide a readable file on Win 10.

I frequently find these problems on web pages with survey questions. This web page is a very simple example where multiple cycles of select-and-copy are required: https://support.mozilla.org/en-US/questions/new/desktop/form People who have accounts on Meetup.com should see an egregious example on this page: https://www.meetup.com/account/interests/

Thanks for any help, Lloyd

Asked by Lloyd Ewing 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes randomly

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all… (read more)

Firefox crashes randomly with no crash report being generated. It seems to have started doing this about a month ago. Nothing in particular seems to trigger it, and all of my software is up to date. It just closes any and all tabs that are open, as if I exited out of the program entirely.

Asked by antarian_knight 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

crashing all the time as well as tab crashed

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I de… (read more)

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Asked by allenshe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How can I save my extensions in case Firefox refreshes?

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refre… (read more)

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Asked by Erv 1 year ago

Last reply by FredMcD 1 year ago