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Browser freezes using Gmail and Youtube

Hello, Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all… (read more)

Hello,

Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all I've gotten in response is that "we haven't blocked any browser or sites."

Since this update, I find that Gmail will eventually show an error and when I go to refresh the page, the loading screen never completes. Additionally, Youtube will eventually declare that I have no connection and at that point I can no longer open new browser tabs.

I have updated Firefox, used troubleshooting mode, removed extensions, turned off ad blockers (uBlock Origin), and nothing seems to work—these issues always appear again eventually.

I would greatly prefer to not use Chrome, so if there is anything I can do to fix these issues I would be all ears to know what it is.

Thank you, John

Asked by johnvemery88 1 year ago

Answered by cor-el 1 year ago

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File size limit

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger… (read more)

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger than this, or is there a setting I can use to allow larger uploads? Thanks, Alex

Asked by alex263 1 year ago

Answered by alex263 1 year ago

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Extremely slow start-up(Win10)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old… (read more)

The browser takes extremely long time to start-up. Task manager shows that it's trying to pull some 200mbs of data at the rate of 0.5mb\s or less. RAM is fine. HDD is old, but recently defragmented and, outside of <this> particular issue - it's not a problem. System is dusty, but system is system. For some reason virtually any other program launches more or less just fine. A particularly heavy game can pull gigabytes of data in about the same time that Firefox is bottlenecked to kilobyte speed.

It's not a conflict of start-ups, I have only the driver necessities in there. it's not a windows start-up issue, the browser can take as much time even a minute after windows is loaded. It's not a (anti)virus. Because I don't use either. It's not some 15 year old Celeron trying to handle W10, FX8320 should be able to handle opening a web browser. It's not a ton of extensions, and it's not even Firefox accounting, it happened before I registered. From extensions it's only ublock origin and VPN.

My personal three guesses are:

-More than 3-5 tabs on average, but, last I checked, the tabs aren't loaded upon start-up. And power users have sessions of dozens of tabs. -100-200 bookmarks. Again, not sure how hard is it to read a text data, unless it also has to load some thumbnails or icons or whatever. -Software aging.(Latest stable firefox, updates are on, and it has been running far less than this 4 year old system)

Reinstalling the system isn't a solution. Nor is reinstalling Firefox. Nor is dumping bookmarks, because otherwise why bookmark them. I'd just like to know why is Firefox limited to kilobyte speed of initial page loading. It can't be a damaged HDD cluster, otherwise I'd feel it outside of start-up.

With my limited knowledge of PC - it's usually a random read issue. Because like every memory benchmarks(HDD and RAM) can show hysterical speeds when loading\copying some 50gigs of a single file, if it's a few hundreds of thousands of small files - it becomes random and tanks. But what I don't understand why does Firefox have THAT much clutter? Is it really the bookmarks?

Asked by Wirxaw 1 year ago

Answered by Wirxaw 1 year ago

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Too many pinned tabs broke Mozille

When i have like 50+ tabs pinned then firefox breaks and we cannot scroll tabs anymore. Of course closing tabs doesn;t work with Ctrl+W, but then we need some different s… (read more)

When i have like 50+ tabs pinned then firefox breaks and we cannot scroll tabs anymore. Of course closing tabs doesn;t work with Ctrl+W, but then we need some different shortcut for closing pinned tabs (like for example Ctrl + Shift + W) or just you fixing this bug ;) I attach 2 screenshots that show what happens with Firefox when having too many tabs pinned. I can't navigate through tabs anymore.

Asked by lunesco 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How do I fix Header Overflow errors in Firefox

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it… (read more)

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it tries to open in Firefox as it is my default browser. If I copy the address line to Chrome it loads correctly.

This is mildly irritating as it puzzles me each time it happens.

I have attached a screen snip showing the error.

Asked by PhilG 1 year ago

Answered by cor-el 1 year ago

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Firefox can't use my microphone

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox'… (read more)

I haven't used my microphone in Firefox in years. I tried today, logged into Google Voice, which tells me it can't access the microphone. I set permissions in Firefox's settings. I turned up all the mic settings in alsamixer. I tried https://mdn.github.io/web-dictaphone/ , recommended in another thread here, and it doesn't record either. I can use the microphone outside X, with sox's rec. I also can't record a new greeting in Google Voice.

Firefox 100.0.2 , Linux, Slackware 64-bit, all packages updated this morning.

Asked by RandomTroll 1 year ago

Answered by RandomTroll 1 year ago

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On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter te… (read more)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Asked by Shortcircuit44 1 year ago

Answered by Shortcircuit44 1 year ago

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Expired Certificates

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com… (read more)

Why do I keep getting this message from my A/V software (Bitdefender): firefox.exe attempted to establish a connection relying on an expired certificate to si1.lunrac.com?

Asked by TrainerJim 1 year ago

Answered by cor-el 1 year ago

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How to unbind Ctrl+K?

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/… (read more)

I was using Ctrl+K on some websites to do things like site-specific search, task bars, and so forth, but recently Firefox started capturing it for focusing on the search/address bar (https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly#w_search).

Is there a way to unbind `Ctrl+K` in Firefox?

Asked by astrojuanlu 1 year ago

Answered by astrojuanlu 1 year ago

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Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (read more)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 1 year ago

Answered by FredMcD 1 year ago

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What is the use of exporting password if you cannot put them back?

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stic… (read more)

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stick to firefox? Is this even possible? i cannot find anything to import them.!

Asked by Boca 1 year ago

Answered by Boca 1 year ago

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Error code: SSL_ERROR_UNSUPPORTED_VERSION

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message; "Secure Connection Failed An erro… (read more)

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

Asked by donaldrshaffer 1 year ago

Last reply by cor-el 1 year ago

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Uncaught SyntaxError: expected expression, got '<'

We have a full stack "MEAN"(CosmosDb/mongoDB, Nodejs, Express and Angular 12) project hosted on Microsoft Azure. Somehow today I tried to log into the app with my favorit… (read more)

We have a full stack "MEAN"(CosmosDb/mongoDB, Nodejs, Express and Angular 12) project hosted on Microsoft Azure. Somehow today I tried to log into the app with my favorite browser Firefox and got stuck. Looked at the developer console and saw a bunch of exceptions. I tried our app running on various browsers: Chrome, Opera, Edge, Brave. They all work fine. Furthermore my local server also works with Firebox browser. What could be my issue? Please help.

Thanks so much!

Regards, Simon Web Development Leads

For checking: Our app url: https://reactiv-stage.azurewebsites.net usr/pwd: firefox/Test1234

Exception stack: Uncaught SyntaxError: expected expression, got '<' 944-es2015.f3df909392cc66c28462.js:1 ERROR Error: Uncaught (in promise): ChunkLoadError: Loading chunk 944 failed. (missing: https://reactiv-stage.azurewebsites.net/944-es2015.f3df909392cc66c28462.js) n.f.j@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:2878 n.e/<@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:886 n.e@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:852 loadChildren@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1915005 loadModuleFactory@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:937911 load@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:937519 getChildConfig/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:930031 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765367 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765539 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765446 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1763270 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768690 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765539 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765446 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:899488 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900149 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768116 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1767958 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 notifyNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768434 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1749848 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runTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:2556 m@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:9154 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:8239 _@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:20027 k@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:20349 <pre> Z https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 Z https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 P https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 onInvokeTask https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 runTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 m https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 _ https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 k https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1

Asked by Simon Li 1 year ago

Last reply by Simon Li 1 year ago

  • Solved
  • Archived

Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thr… (read more)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.

Asked by EToman 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Can't find my profile in Firefox

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and… (read more)

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and there is 1 default profile listed. When I clicked on "Open Folder", Firefox browser does not open. I need help trying to find my profile!

Asked by marionvgt 1 year ago

Answered by FredMcD 1 year ago