Firefox Support Forum

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

Hello,

I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was updated from 97.x to 98.0)

It is especially frustrating, as the mandatory "Restart" screen is broken when using several profiles, at least under Debian.

Let me know if you need more information.

Best regards,

Adonis

https://www.mozilla.org/en-US/firefox/browsers/windows-64-bit/ https://www.mozilla.org/en-US/firefox/windows/ https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Title

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Hello,

i just can't download anything on Firefox anymore for no reasons. I do not have Parental Control I tried to download attached files from mails with no success i tried to download a software called Alecaframe for a video-game without success too. I already tried to modify the download folder, to reinstall, to repair firefox with no success.

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import everything into Chrome or from Chrome to MSE, but NOTHING will import into ff from any other browser.

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Hi,

For work reason, I need to use specifically Firefox version 68.3. Unfortunately, I couldn't use it on my Mac M1 (Ventura 13) as it always crashes and refuses to open.. Please anyone can help me with this? Thank you!

Note: I found no submitted folder under /Users/{myuser}/Library/Application Support/Firefox/Crash Reports/ But found this in events: crash.main.2 1684076474 E1EE4CAA-87EA-4FE4-96CE-65FB39AF025C AdapterDeviceID=0x6810 AdapterVendorID=0x1002 Add-ons=formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:6.3.0,default-theme%40mozilla.org:1.0 BuildID=20191126000427 ContentSandboxCapable=1 ContentSandboxLevel=3 DOMIPCEnabled=1 EMCheckCompatibility=true FramePoisonBase=9223372036600930304 FramePoisonSize=4096 InstallTime=1684076446 Notes=FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName=Firefox ReleaseChannel=esr SafeMode=0 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=68.3.0&buildid=20191126000427 StartupCrash=0 StartupTime=1684076473 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20191126000427","version":"68.3.0","vendor":"Mozilla","displayVersion":"68.3.0esr","platformVersion":"68.3.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":8,"vendor":null,"family":6,"model":null,"stepping":null,"l2cacheKB":4096,"l3cacheKB":null,"speedMHz":2400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAES"]},"os":{"name":"Darwin","version":"22.4.0","locale":"en-VN"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6810","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac21,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Vendor=Mozilla Version=68.3.0 useragent_locale=en-US TelemetrySessionId=f6a42e17-4777-3f47-acee-bfc42b0e1d44 CrashTime=1684076474 UptimeTS=.972 SecondsSinceLastCrash=27 EventLoopNestingLevel=1 ThreadIdNameMapping=7:"Gecko_IOThread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",14:"JS Helper",15:"JS Helper",16:"JS Helper",17:"Timer",18:"Socket Thread",20:"Cache2 I/O",21:"Cookie",22:"StreamTrans #1",23:"DOM Worker",23:"IPDL Background",25:"StreamTrans #2",26:"GMPThread",27:"Worker Launcher",28:"Compositor",29:"ImgDecoder #1",30:"ImageIO",32:"mozStorage #1",33:"StreamTrans #3",34:"StreamTrans #4",36:"mozStorage #2",38:"StyleThread#1",37:"StyleThread#0",39:"StyleThread#2",40:"StyleThread#3",41:"StyleThread#4",42:"StyleThread#5",43:"StreamTrans #5",44:"StreamTrans #6",45:"StreamTrans #7", MinidumpSha256Hash=de2efcf4aaef011d2997537341fa32b5862c9aab82bb87c3c5d2b5abeb953cdf StackTraces={"crash_info":{"type":null},"modules":[],"status":"ERROR_NO_THREAD_LIST","threads":[]}

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all these new apps and maybe Windows is blocking download - HELP

Question. How do I restore a profile from windows.old?

Details: Yesterday Windows 10 Failed (yet again , no surprise) Explorer.exe kept locking up and crashing at 1096 threads making it impossible to load/browse anything on my computer. After relogging into the OS I had about 1 minute to do anything before failure happened. (this while windows loads all the bloatware simultaneously which slows down access greatly) In short I could barely load/run mozbackup

Previously every time a windows OS failed I just restored firefox with mozbackup. Apparently that no longer works for firefox and has in fact been out of development for a decade. (tears flowing) The last time this happened ( 3 years ago like clockwork with any windows OS since XP) I moved both the profile folders to their respective locations from windows.old roaming/local to the roaming/mozilla and local mozilla folders respectively.

This no longer works and in fact causes firefox to not function at all. Since I need the passwords locked in firefox to access certain sites like hotmail.com and recover other things for my OS I am screwed. I have no Idea what idiotic concept cause the inability to manually port your profile but I need a workaround asap.

I cannot even log into mozilla.org properly without it either and was forced to use a gmail account just to post this

HELP!!!!

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappeared. Can I get them back or do I have to stop upgrading?

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

I was using Firefox and Owl (the addon).

I just upgraded to Fedora 36. I treid installing Owl and an alternative called "Dark Reader" and both cause a message stating they are corrupted.

I enabled dark mode in the browser. Google immediately changed to a dark background which I can more easily see. This site ignores the setting and is forcing me to work with very limited ivsion

I can barely make out the UI. I found what might be a solution at https://support.mozilla.org/en-US/questions/1356233 but after hours trying to read it I gave up and am wirting here.

It is very frustrating that other sites respond to firefox settings and your support site does not.

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

The bar that contained those items disappeared in Firefox after the update to 110 I believe. I don't know how to get it back, I've searched settings. The bookmarks and all the data appear to still be there. It's been there since, I think, version .9 something. I updated to windows 10 from windows 7 about 3 months back. I noticed the change immediately. I don't even know what the bar is called. I still have my windows 7 machine since I am still trying to resolve problem with windows 10 and I'm even thinking of going back to window 7. It did the update to 109 without a problem.

HELP!!

It is probably something simple by windows is more a game machine to me. I learned computers on a GE-645 to give you an idea of how old I am.

Thanks

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

I had a version of firefox working. The world was sweet.

One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins are forgotten and I have to log in again. (Painful, and another thread)

That aside: The "new" version was 102.0 This was applied to my machine without me knowing. (This also happened on another machine I have but luckily it didn't suffer the same problem.) But anyway...

The machine now has 102.0 installed.

The other day while trying to find what is "broken" in it, I am told there is an update and it told me I had 13 days to do it.... Or something like that. Alas I've deleted the screen shot as I need to keep the bin less full to help me if I accidentally delete something I shouldn't.

So now I have 102.0.1

So I'm confused: What is the mechanics of rolling out updates? An update I didn't want (beside the point) but none the less broke firefox was done without my knowledge, and yet another one which was throwing up messages at me when I loaded firefox doesn't?

I don't really know what either update did.