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Firefox 115.0.2 (64-Bit) on Windows 7

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from … (read more)

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from public]

Asked by klaus178 9 months ago

Answered by klaus178 9 months ago

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[SOLVED] Keyword in bookmark caused Firefox to redirect all searches starting with the word "amazon" to Amazon

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with what… (read more)

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with whatever I typed as a product search. For example, if I type "amazon sucks" in Firefox's URL bar, instead of getting a Google search for the phrase "amazon sucks," I get an Amazon page with the word "sucks" pre-filled in Amazon's product search (and a screen full of socks).

I don't have a search keyword for "amazon" in my Firefox settings. As far as I can tell, no other magic word does the same thing. (For example, if I type "yahoo sucks" or "walmart sucks," I get the desired Google searches. I don't get redirected to a Yahoo or Walmart page.

How do I turn this behavior off?

Asked by Jon9 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Full screen border

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a… (read more)

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Asked by DayronPL 1 year ago

Answered by DayronPL 12 months ago

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Auto login booby trap.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name… (read more)

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Asked by tmpc 2 years ago

Answered by Chris Ilias 2 years ago

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The menu disappears when a hint shows up.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually,… (read more)

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Asked by jnbrains 1 year ago

Answered by jnbrains 1 year ago

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Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Can't reach many website, including Mozilla.org - "we could not verify the certificate: reason = timeout"

Something is going on with Firefox. Web pages will not load, and the error message is "we could not verify the certificate: reason = timeout". My internet speed is 40… (read more)

Something is going on with Firefox. Web pages will not load, and the error message is "we could not verify the certificate: reason = timeout".

My internet speed is 400Mbps. I don't have a delay here. I've rebooted the PC, restarted Firefox, and about 3 out of every 5 web pages comes up with this error.

I couldn't even get to the Mozilla support site with Firefox. I had to use a different browser.

What's going on?

Ed

Asked by ed9213 2 months ago

Answered by ed9213 1 month ago

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Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Broken font-families

Hi everyone, lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by my… (read more)

Hi everyone,

lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by myself without any luck. What I did so far was reset my Windows fonts to default, reinstall Firefox and look what font-families are loaded through the Inspect tool. If I opened the same web page in Chrome the font looks OK. Two websites the issue is most visible at - support.fiverr.com and gmail.com when someone replies to my e-mail.

Please find below a screenshot of what I mean

Asked by koko 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Deceptive Site warning

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning. I am quite happy that although the SSL might not be current that the website… (read more)

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Asked by Paul Barrow 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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browser.download.lastDir.savePerSite does not work

When downloading files, Firefox no longer remembers the directory path the file was previously saved to on a per-URL basis. Previous Firefox behavior: #1. download file… (read more)

When downloading files, Firefox no longer remembers the directory path the file was previously saved to on a per-URL basis.

Previous Firefox behavior: #1. download file from website "aaaa.com" to a folder on your computer, "user/frank/companies/aaaa/". #2. download file from website "bbbb.com" to a folder on your computer, "user/frank/companies/bbbb/". #3. Now, go back to the website "aaaa.com" and attempt to download another file. Firefox used to present the previously used directory for this particular URL, in this case, "user/frank/companies/aaaa/" - but instead, now it presents the most recently used directory path, which was "user/frank/companies/bbbb/".

This issue has appeared before and the advice to fix it was to go about:config, search for browser.download.lastDir.savePerSite and make sure it is set at TRUE. I have done this, but the issue remains: Firefox no longer remembers saved file directory paths on a per-URL basis.

MacOS 11.6.6 (Big Sur); Latest Firefox (103.0.2) Attempts to fix: Safe Mode - issue still present; Refresh Firefox - issue still present

Is there any advice on how to fix this problem? - Thxs.

Asked by gvmelbrty 1 year ago

Answered by gvmelbrty 1 year ago

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Websites loading e-x-t-r-e-m-e-l-y slow on version 101.0

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even th… (read more)

Upgraded to version 101.0 after getting the pop-up prompt and now every site I visit is taking at least twice as long to load and display compared to yesterday. (Even this support site!)

It has to be something in this release and not my connection, because:

  • My mail client is completely unaffected and is behaving normally.
  • I tried accessing the sites that were loading/displaying slowest using Opera, and they loaded as fast as they had in Firefox previously.
  • Nothing else that uses my internet connection is working any differently than yesterday.

I also cleared the Firefox cache. No improvement.

It's not my add-ons because the only one I have installed is uBlock, which is recommended in various help articles here at the support site.

Nothing in the knowledge base has proven helpful.

Is anyone else having this problem? Is there some tweak I need to make in about:config to fix this? Or is this another case of "wait until the next release", yet again???

Asked by Kymber 1 year ago

Answered by Kymber 1 year ago

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Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit card… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil 2 years ago

Answered by Neil 2 years ago

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Firefox on Linux

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon a… (read more)

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon appears in the Linux apps group and I have opened Firefox using that icon.

How do I get links in my Linux apps to open Firefox and take me to the URL?

Thank you and Happy New Year, Abe

Asked by Abe Sternberg 4 months ago

Answered by Abe Sternberg 3 months ago

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text coding

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would e… (read more)

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would expect. Lately the characters ', ", and - have been resolving as a �. There might be others I'm not aware of. Which means the characters are not found in the codex. What do I need to do to resolve this issue. I believe it started after one of the last two updates. I don't see this happening in edge or chrome.

Thanx

Asked by petecovert 1 year ago

Answered by petecovert 1 year ago

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Firefox freezes when handling tabs

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox. Description of issue: When I switch between (or drag) tabs in a Firef… (read more)

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox.

Description of issue: When I switch between (or drag) tabs in a Firefox window, the whole window becomes unresponsive, with the last tab I was switching from still in front. Often the contents of the window start to flash (disappear and reappear, leaving a black backgground) every 2 seconds. I can drag the window around, scroll, minimize it, but it is impossible to give any input in any tab. The only action somewhat possible to do inside the window is bring other tabs in front, it is still quite hard for the input to register, and if it does, it takes 10+ seconds. The issue goes away if I close the specific Firefox window, or if I manage to select and drag one tab out of the frozen window into its own new window. Then everything works as intended, like nothing ever happened.

I can reliably cause the freeze-up in a short time by holding CTRL+TAB and drag one tab to change the order while firefox cycles through the tabs in the open window.

While the window is frozen, the rest of the desktop is responsive as normal, even other Firefox windows. If I try to interact with the frozen window I can rarely see spikes of CPU usage. RAM stays at normal usage levels, far from being full.

What I have tried so far that has had no effect on the appearance of the issue:

1) Disabling all extensions i have

2) Run in troubleshooting mode

2) "Create a new places database" as suggested [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_fi...]

3) Disabled hardware acceleration

4) Creaing a new firefox user profile

5) Use "Refresh Firefox" from the troubleshooting page

6) Use the Flatpak version of firefox

7) Reinstall firefox

Here is my system information

here

Asked by nico.venuti 4 months ago

Answered by zeroknight 4 months ago

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session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 1 year ago

Answered by mais285 1 year ago