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  • Solved

bookmark tagging

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option i… (read more)

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option is not showing up for me in windows 11. I have refreshed Firefox with no success to try to correct this situation - thanks in advance for any help you may provide – del

Asked by del 4 hours ago

Answered by cor-el 3 hours ago

  • Solved

Blocking of Dragon Professional Web Extension

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposed… (read more)

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposedly executes remote code and collects user data.

My daughter, a mathematics professor, has very limited use of her hands. She is dependent upon Dragon to do her job. This is not something she just likes - she has a disability and she NEEDS it. Disabling this extension will make her job significantly more difficult, and there are capabilities that the extension provides that she may not be able to duplicate with workarounds.

PLEASE, make the extension useable again. This is an accessibility issue for disabled people - it's not just a fun addition to the browser. If necessary, add some sort of acknowledgement checkbox so that she can acknowledge that she is taking some risks in using it.

One other thing. Disabling this extension with no advance warning was a disservice to all disabled people who depend on it. Had this occurred in the middle of a semester, the effect could have been catastrophic. As it is, she may need to spend the rest of the summer trying to figure out how to do her job without it. You have really, really done an extreme disservice here.

Asked by jkrm 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

PR_CONNECT_RESET_ERROR on our website

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer ver… (read more)

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

Asked by zakwil 5 days ago

Answered by zakwil 1 day ago

  • Solved

Keyboard navigation on search results

I want to navigate on search results using the keyboard. I could use tab but it suggests all interactive elements such as news, images, books, videos, search settings and… (read more)

I want to navigate on search results using the keyboard. I could use tab but it suggests all interactive elements such as news, images, books, videos, search settings and etc one by one. I want to press something and make active first result, then second. If such hotkeys are not provided, maybe there are any extensions with similar functionality?

Asked by LuchnikKek 1 day ago

Answered by LuchnikKek 17 hours ago

  • Solved

"Temp" Images not loading/saving

Certain images are never created or loaded in my browser. Youtube thumbnails, for example, display as only light grey squares. I thought maybe my addons might be causing … (read more)

Certain images are never created or loaded in my browser. Youtube thumbnails, for example, display as only light grey squares. I thought maybe my addons might be causing this, but the only one that seems capable is uBlock Origin, and I even disabled it completely. Anyone know what could cause this? Surely its a caching issue or something. I can include images if anyones curious.

Asked by Microwave 3 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Google maps 'corruption'

Any ideas why I am seeing these strange rectangles on Google maps? Confirmed not caused by an extension as I still see them in Private window and do not see them when u… (read more)

Any ideas why I am seeing these strange rectangles on Google maps?

Confirmed not caused by an extension as I still see them in Private window and do not see them when using Brave.

They don't stay in the same geographical location when zooming in and out.

Asked by eddielenton 1 day ago

Answered by zeroknight 1 day ago

  • Solved

sign up sync error 500 on ubuntu

Hello everyones, My firefox on my ubuntu give me to "bug" : first "The bookmarks and history system will not be functionnal..." second, when i try to sync sign up… (read more)

Hello everyones,

My firefox on my ubuntu give me to "bug" :

first "The bookmarks and history system will not be functionnal..." second, when i try to sync sign up : "error 500"

What i have try, "rm -rf .mozilla .cache/mozilla" i have download latest version and execute "firefox-bin" i have try to chmod 777 all this folders and under folders...

i'm working on it from three hours and have read many solution on firefox support or others website, no one works...

So can you help me ?

Asked by haller.sebastien 6 days ago

Answered by haller.sebastien 1 day ago

  • Locked

[fixed] How can I Import Passwords Manually

TL;DR: Moved firefox browsers, didnt properly export passwords, uninstalled other browser, had logins.json from profile folder, needed to know how to import manually. Fi… (read more)

TL;DR: Moved firefox browsers, didnt properly export passwords, uninstalled other browser, had logins.json from profile folder, needed to know how to import manually.

Fixed. I just installed the older browser, and properly exported the passwords this time.

Asked by eric2000hyde 1 day ago

  • Solved

What is Firefox chrome_debugger_profile folder

I have several profiles. They all have the same Chrome folder contents, but only some of them have the "chrome_debugger_profile" folder. I'm guessing I must have genera… (read more)

I have several profiles. They all have the same Chrome folder contents, but only some of them have the "chrome_debugger_profile" folder.

I'm guessing I must have generated it along the way while tweaking the Chrome folder contents?

Asked by noel_envode 3 days ago

Answered by zeroknight 2 days ago

  • Solved

How can cache audio/video files from mozilla-temp-files for offline use?

Hello everyone, to archieve some good old games, I use an special version of Firefox. Firefox (MyPal): 29.2.0, with Adobe Flash preinstalled, Disk-Cache For most game… (read more)

Hello everyone,

to archieve some good old games, I use an special version of Firefox. Firefox (MyPal): 29.2.0, with Adobe Flash preinstalled, Disk-Cache

For most games it will suffice: After loading all content online, it will be available offline too. But... some audio/video files will be saved in memory cache - %temp%\mozilla-temp-files\*[random-auffix] - instead of in disk cache. After closing session they get deleted and after restart they are saved again, with another suffix.

Sample file: http://arcaneonlinegame.epizy.com/Arcane/frames_files/midi/Ophelia's Journal.mp3 that is shipped with http://arcaneonlinegame.epizy.com/Arcane/Arcane.htm

How can I tell Firefox to permanent save streamed audio/video files, like Firefox does with everything else? In the end the music should play if I open the browser offline too.

Thank you in advance for your help. Drago

Asked by drago-yoshisabel 1 week ago

Answered by drago-yoshisabel 1 day ago

  • Solved

New computer with W11, Ctrl + Shift + S shortcut will not work in Firefox

Hello! I recently got a new computer with Windows 11 freshly installed. I downloaded Firefox, went to take a screenshot, and the usual shortcut of Ctrl + Shift + S does … (read more)

Hello!

I recently got a new computer with Windows 11 freshly installed. I downloaded Firefox, went to take a screenshot, and the usual shortcut of Ctrl + Shift + S does not work. I can right click and Take a Screenshot, and I can use other Ctrl + Shift shortcuts, like Ctrl + Shift + T to reopen closed tabs. The only one that doesn't work is screenshots. I can also put Screenshots in my top row Toolbar and use it, just not the keyboard shortcut.

I refreshed Firefox, uninstalled and reinstalled Firefox, as well as checked the about:config extensions.screenshots.disabled preference. It has been set to false, so I have set it to true and false again hoping it would "reset" it but nothing. Thank you!

Asked by smith87345 6 days ago

Answered by zeroknight 6 days ago

  • Solved

spell check

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home… (read more)

Is spell-checking done locally on my computer, or is it done on the Mozilla website? I just found out that the Chrome and Edge browsers send my typed message to the home office, and that is where the spell-checking is done. Can I assume that this process is done locally on my own computer with Firefox?

I've been paranoid about security for many years, and every little bit of info I can add to my personal well-being lets me sleep that much better at night.

I am currently 82 years of age and have been using Firefox since it first became available, just because of its advertised security features. Quite happy with it and hope it stays on top of my needs.

And I have the same question regarding Thunderbird and its security properties.

Thank you.

Bob ([removed email from public support forum])

Asked by rtb415 3 days ago

Answered by James 3 days ago

  • Solved

PDF download link has disappeared from banking website - Firefox only

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disap… (read more)

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

Asked by jimcarter1 5 days ago

Answered by cor-el 2 days ago

  • Solved

Cloudflare challenges only work in incognito (with all extensions)

I've been having an issue for a while now where the cloudflare challenges that ask you to click the check mark to "verify your connection is secure" would just endlessly … (read more)

I've been having an issue for a while now where the cloudflare challenges that ask you to click the check mark to "verify your connection is secure" would just endlessly ask me to click the button and never continue. Sometimes it would say to unblock access to challenges.cloudflare.com.

But if I a launch an incognito window I can visit website with the challenge and it won't even ask! I've added all my extensions to run in incognito mode and everything still works, I can visit the websites in incognito just fine. So the one changing variable is incognito vs non-incognito.

I can have two windows open, one incognito and one not, and browse to the same website and the non-incog window will fail but the incog will just go to the site.

I thought incognito was supposed to only affect the session storage? Does it silently change other things to the running environment of the browser (about:config options, slightly different extension configs)?

Anyone know why this small change would suddenly allow cloudflare challenges to work?

Asked by txrxnet 4 days ago

Answered by txrxnet 3 days ago

  • Solved

No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (read more)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Asked by Jan 2 months ago

Answered by Jan 1 month ago

  • Solved

Redirect to Malicious Site

I am using FF on a Windows 11 desktop. When I try to log into familysearch.org using FF, Avast detects that I am being redirected to https://590-buk-726.mktoresp.com. I h… (read more)

I am using FF on a Windows 11 desktop. When I try to log into familysearch.org using FF, Avast detects that I am being redirected to https://590-buk-726.mktoresp.com. I have used both Avast and FF for years, and this is the first time this has happened. FamilySearch is a very legitimate genealogy site. I contacted Avast and they refreshed FF, and I was able to log in ok, but when I tried it again I got the same warning. I cleared all cookies - same problem. I deleted FF and re-installed - same problem. I am not getting this warning when I use MS Edge. Has anyone seen anything like this? What should I do? Thanks, Mike

Asked by MikeO175 3 days ago

Answered by zeroknight 2 days ago

  • Solved

Cannot download any add-ons, Every single add-on shows as corrupted no matter what

I have been having this issue for such a long time now but its really getting ridiculous now, I have tried to follow so many guides and re-installs and .XPI installs and … (read more)

I have been having this issue for such a long time now but its really getting ridiculous now, I have tried to follow so many guides and re-installs and .XPI installs and nothing is working, I am beyond stumped as to what can be the problem, someone please help me fix this.

Asked by starghost 3 days ago

Answered by starghost 3 days ago

  • Solved

Export browser settings

Which file/s contains only the browser settings, not including the extensions, which are transferable to other profiles? prefs.js? the contents of the settings folder? … (read more)

Which file/s contains only the browser settings, not including the extensions, which are transferable to other profiles? prefs.js? the contents of the settings folder?

Asked by noel_envode 3 days ago

Answered by cor-el 3 days ago