Firefox Support Forum

Hi, Websites in Word Press that have a video background do not work properly and do not play the video. In Chrome it's OK. Example: yaronimo.pl

After a windows update yesterday, when I started Firefox it didn't load my previous session as usual. Previously, I've been able to go to settings and restore the session, but there were no options for that and the relevant session wasn't shown in the recently closed tabs or windows, even though the history was intact. It loaded a new/blank window, and since then when I close and either re-open or try to restore a previous session, it only opens the tabs that I've opened today.

Firefox 118.0.2 (64-bit), Windows 10 PC.

Here are the steps I've taken:

1. Turned off the "Open previous windows and tabs" in the startup options to get access to the "restore previous session" option
2. Gone to the profile folder and copied, then removed the contents of the sessionstore-backups folder
3. Copied the relevant backup session file (looks like it has the tabs I need when I scan it) to my desktop and renamed it "sessionstore.jsonlz4"
4. Replaced the existing "sessionstore.jsonlz4" file in the root profile folder with the new one from my backups
5. Reopened Firefox

It still just loaded my tabs from today, and doesn't show the session I'm looking for in recently closed tabs or recently closed windows. When I go to about::sessionstore, it says it's having trouble getting my tabs and pages back, and there's no option to reload a session.

I checked my sessionCheckpoints file in my profile root folder, and it only had these values: {"profile-after-change":true,"final-ui-startup":true,"sessionstore-windows-restored":true}

I updated it to include these values and restarted again, but the result was identical: {"profile-after-change":true,"final-ui-startup":true,"sessionstore-windows-restored":true,"quit-application-granted":true,"quit-application":true,"sessionstore-final-state-write-complete":true,"profile-change-net-teardown":true,"profile-change-teardown":true,"profile-before-change":true}

When I open the sessionstore.jsonlz4 file in Notepad++ I can read it normally, and when I just double-click to open it in Firefox it appears to parse correctly in terms of both structure and data... the tab 0/entry 0/URL shows the URL of the first tab that I had open, tab 1/entry 0/URL shows the URL of the second tab, and so on. So it looks like the data is there, but I can't seem to force Firefox to load that.

Any suggestions for what I'm missing?

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is D-flip. I have attached .jpg files made using the Fireshot extension both FF and Chrome browsers. I also saved the page as an .htm format file which when displayed does not appear the same as the original page.

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Corporate IT revisions seem to be starting to narrowing the range of browsers that will function on their websites - specifically with regard to the creation and management of an "account" at the website - to just Google’s Chrome or Microsoft’s Edge.

At the websites of the two following companies (one, a major health insurance company, and the other, a major waste disposal company), I had previously navigated to my account with Firefox without trouble ... until up-dates or revisions to the website rendered access to accounts impossible with Firefox. In each case, I called to ask for help with my problem, only to be told that the website's accounts were no longer configured to work with browsers other than Chrome or Edge, and to try using one of them rather than Firefox!

-- Blue Shield of California – by 2022, the change being made sometime in 2021 or early 2022 (a year when I had to be with another insurer) -- WM (formerly "Waste Management") – mid-2023.

As a result of my loyalty to Mozilla Firefox's promise of privacy and disdain for Chrome and Edge, I have lost access to the utility and convenience of an on-line account with both my insurer and my garbage collection service - irritating to say the least.

I am uneasy, moreover, that this might signal the beginnings of a trend if greater resistance is not raised to failing to accommodate the use of Firefox as an internet browser. Neither company's customer service representative was impressed by my personal objection; clearly it will take more concerted, organized pressure not to blow off those netizens who use Firefox rather than its data-sucking competitors.

Please, what can "we", Firefox users & Mozilla, do to resist being squeezed out by IT departments who cannot be bothered with extra configuration labor required to include accommodating Firefox?!

So because of the name change, I am prompted to ask "do I even have an account?" The fact that I am able to even ask you this question must mean that I do. I have been using Firefox and Thunderbird for years and never new that it / they needed or came with an account. So I apparently have an account. Now what? What can or should I do with it? Paul Conaway [removed email]

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

When I go to google search on Firefox and search for something in images, every result loads instantly. When I go to duck duck go in firefox, there is randomly huge communication lag time between pressing enter and a result populating (usually more than 30seconds-2min where normally it is instant) and a good majority of the image thumbnail results do not display. It didn't used to do this and I think something screwed something up on my computer. What can cause this?

Things I have tried: Resetting Firefox Deleting and Reinstalling Firefox Deleting all cache/cookies/Mozilla files in %appdata, program files, and other locations and reinstalling.

I prefer to use DDG over Google. Can someone help? Why is it doing this?

This plugin crashes on Firefox only after last update. It was fine prior to the 10.16.23 update. Ive tried turning off and back on, clearing cache and cookies and nothing helps. Is anyone else having this issue?

Recently, Firefox won't open any URL and I have to shut down the program and start again. There is no pattern to which sites freeze and many of them re ones I frequently use.

I've recently tried to use containers for something new, but I can't seem to get it to do what I want -assuming it's even possible. Is there a way to either have part of a website excluded from "always open in container" or to remove a specific tab from a container if it's "always open in container"? I want the majority of it to be inside of the container, but there are some occasions where I want it outside of one.

I used to be able to view all of my Firefox history but I noticed today that when I searched for old tabs, they wouldn't show up. When I went to view manage history to look, I found that there are only history tabs for Today, Yesterday, and Last 7 days. There is no more all history and I can't find anything older than 7 days ago. I looked at my privacy preferences and it's still set for Firefox to remember all history. Entering troubleshoot mode did nothing to fix the issue, either. How can I make it so Firefox remembers history older than 7 days? Why did it stop?

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

I use this addon

Select After Closing Current

But apparently I'm not using it correctly.

When I close a tab, it defaults to the tab on the right, which, to me, IMO, is counter intuitive.

And just as bad, when I restart the browser, it opens to the tab on the right much of the time, instead of the current active tab.

Is there something I can do can do about this?

Hi,

I have a Wordpress site with Google Cloud Text to Speech. It works on Chrome. And it has worked on Firefox. Any ideas on how to troubleshoot this?

Thanks!

I have to load my bank's website several times before I can sign in.

I cannot edit a dashlane item.

I am not great at using a computer. Thinking I should just change browsers. Very unhappy that I can't reach out to the company to resolve my issues.

Hello! I have a problem with latest version of FireFox (118.0.1). I have a website running at https://localhost:7230. And Asp .Net Core backend running at http://localhost:5205/, the authorization is configured to use NTLM.

From the frontend I call: const response = await axios.get("http://localhost:5205/Users/GetUser", {

   params: null,
   withCredentials: true

});

and it works in Chrome and in previous FireFox 117.0.1, but doesn't work in FireFox 118.0.1.

I've checked the request-headers, they are the same except for the version in User-Agent. I guess this has something to do with the security settings. I looked at the patch notes but didn't see anything similar to my problem.

What was changed in the latest version and how can I fix this?

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "uncheck the Use recommended performance settings checkbox to enable some hidden settings. One of those settings is the Content process limit setting, which can be set to a number between 1 and 8"

Its using up to much memory on my already slow processor.  

Please help me stop the extra processes.