Firefox Community Forum

Hello Firefox,

Thanks for reading my troubleshooting question. When using the Firefox browser (my favorite by far) I cannot upload low res (500x500 pixel) Jpeg photos onto my Squarespace website. I called Squarespace and they ran tests including uploading my photos successfully. Squarespace recommended I clear Firefox cache and history. Still no good. I then ran a Firefox refresh. No good. Finally I temporarily booted the God forsaken Microsft Edge browser and My Squarespace website worked just fine. Uploaded Jpeg files successfully.

I really dont want to be stuck with Microsoft Edge. Your help would be greatly appreciated.

Tim [removed email from public]

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

I use multiple desktops on Windows 10; usually between two and four at a time. Each of those desktops has multiple Firefox windows open.

Whenever I restart my computer (which is not often but it happens) Firefox restores all the previously opened windows onto a single desktop, leaving me to sort out the mess. Firefox also re-opens windows/tabs recently stashed using the Tab Stash extension.

Is there anything I can do to make sure Firefox remembers which windows belongs on which desktop, and to keep stashed windows closed?

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything.

I've been doing this since Firefox 6. I've learned to store all my about:config tweaks in a file so I can quickly copy, paste and reset them on each update. I've included the various program settings I want, too, so I don't have to think and try to remember what each one means and what I want. I use userChrome.css to set some of my display settings, but I'm not very familiar with it.

Is there some script, program, add-on, or other method to convert this time intensive restoration of my settings every month or so for all the new updates. I'd love to find some form of a "registry.reg" type file that would work on Firefox and/or Thunderbird.

If there's something out there, I'm positive a LOT of others would want it, too.

As with above title, whenever a video is next in queue and starts, the tab crashes. Also, randomly, if a website has an embedded video player, it will crash usually.

Today I've had various problems on my Windows 10 PC such as Firefox running slowly and various buttons not working. However most of these issues seemed to sort themselves out after restarting Firefox.

However, I cannot get my projects to load in LaTeX editor, overleaf.com. Initially, the editor would load but not the PDFs. But after deleting cookies and site data the editor won't load either and I get "Could not connect to websocket server :(". I can reach other parts of overleaf.com such as their help files, but not my actual work. The problem is not with overleaf as it works fine on Firefox mobile (obviously impractical for LateX editing) and in Chrome on the same Windows machine.

I've tried everything I can think of: deleting cookies, site data, and cache; deleting History, tho I backed it up and restored it when it didn't work; going into troubleshooting mode; restarting Firefox.

Please don't force me to use Chrome.

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Hi,

I am using Firefox for Linux, and whenever my yubikey is plugged in, firefox will start bothering me for a pkcs#11 password. It always happens on start-up but it gets relentlessly annoying if I happen to be on a site which potentially utilizes certificate auth, which I do not use this yubikey for.

I do however use it for 2fa, which does work perfectly fine.

How do I permanently stop whatever Firefox process keeps bothering me about this PKCS#11 password for functionality that I never use?

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

This is Mind-Numbingly Frustrating!!! I try to load an ordinary website, in this case, DiscountTire.com. I can see that it Firefox tries to load the site, but won't. This is a VERY LARGE COMPANY. But, as is frequently the case, Firefox will not load the site. I try to allow it in Privacy section, but to no avail. And yes, it is an https site. What Gives? This happens repeatedly for many (MANY) websites; HOW DO I TELL FIREFOX THAT I WANT TO USE A SITE?

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.