Firefox Support Forum

With another new MacOS update coming soon, I'm curious to know whether Firefox will continue to support older MacOS versions like Mojave and Catalina. I have an almost perfectly functional MacBook Pro first released in 2012 and curious whether Firefox will make it easier or harder to continue using it.

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

I have tried every solution I can find to restore tab separators for 104.0.1—no luck at all. This includes modifying userChrome.css, which is enabled in about:config. I feel bad about having to bring this up, as it seems to have been well-discussed already. But I'm pretty much at wit's end. Maybe I missed something? Hoping to stick with FF, which I've been using for many years. The run-together tabs are a real tough one, though.

Some web pages displayed by Firefox are dull and unreadable e.g., https://www.vedantalimited.com/eng/investor-relations-shareholder-information.php#scheme_arrangement I have not made any specific display setting, have tested with default settings and also change of themes, but the same dull output. see attached screenshots. The same looks fine under other (Opera) browser

happens with other sites as well e.g., https://www.camsonline.com/

appreciate any help to resolve this

thanks

When I browse to ETRADE (ETRADE financial investing pages) they do not display properly. There are many items on the page in which text says what should be showing but does not. Such as: right-arrow or some other icon which does not display properly. This problem is aking the entire ETRADE website unusable.

note: this problem happened a long while ago, then was corrected, and now it is there again.

You go to ETRADE.com (the login page is alright), then go to Markets research,.. US markets and you will see that the Search box and other fields are not correct. This is even worse on the Portfolio page.

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tumblr is usually white, now it's dark; can't read a thing! Both work fine in Chrome and Outlook is finally working again after a few days:

ErrorType: Component UTC Date: 2022-09-06T15:09:21.585Z Puid: 0003BFFD80C7CD78 Client Id: 36BD2265BBF94A368ACB6FD2CEF338F0 Session Id: b44c966a-8f33-4be3-a8e6-9e2f7e6118b6 Client Version: 20220826004.05 BE Server: CY4PR0701MB3666

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Hi,

is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec?

In my case its this Link: https://multiversus.bugs.wbgames.com/bug/MVS-1-3162 It straight up throws me back to the original website after being able to see it for probably less than a second.

Thanks in advance!

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Even though I'm on v104, chase.com says "Firefox version not supported". If I reinstall - same thing. Same website on Edge has no problem.

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

When I attempt to go to the OneDrive browser site using firefox it fails to load. It isn't infinite loading, nor is it displaying an error. It just finishes loading but shows nothing but a white page. This issue is only on Firefox as attempting to go to the OneDrive browser site on Microsoft edge works just fine. It's also only an issue with the main onedrive site and the folder browsing pages. Going directly to a file loads the page just fine.

Maybe someone knows the answer to the following:

When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there is no audio:

https://www.dailymail.co.uk/news/article-11174031/Meghan-Markles-Archetypes-knocked-No-1-spot-Spotifys-podcast-rankings.html (3/4 down the page-It is a Meghan Markle video).

I am using Firefox and I went to the Autoplay option and selected 'Block Audio And Video.'

1. Is the clip 'still playing' because it is not 'technically' a full video or am I missing a detail?

Answer:

2. On Facebook, the 'GIF Videos' play automatically until I click the video (in order to stop it)-Why is that?

Answer:

Please help me get my bookmarks library back. At least the top 20 or so bookmarks! I bookmarked one more thing, tried to find it and add it to a folder, and the whole bookmarks library disappeared. I tried to get it back, but I can only see them when I go to open application menu, bookmarks. They are unorganized. When I tried to see the bookmarks library, it was not along the left side of the screen. It was gray and empty, in a box. Can you help?