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why is ff failing to import anything from MS Edge?

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import ev… (read more)

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import everything into Chrome or from Chrome to MSE, but NOTHING will import into ff from any other browser.

Asked by lolaiii 2 years ago

Answered by cor-el 2 years ago

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UNACCEPTABLE: Auto File Download to Windows "Download" Directory

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked… (read more)

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked the 'always ask' in General settings - this functionality DOES NOT WORK - IT IS A waste of time. When prompt asks what you want to do, it auto downloads IN THE BACKGROUND even if you say open and do NOT check save option. This is a MAJOR frustration, makes extra work for me to have to remember to go back to Downloads to delete all these files that just pile up, where I separately saved-off the file as usual to my other, separate intended directory. We should have the right to make that decision on whether or not we want to save it to our computers and take up space. PLEASE REVERSE THAT FUNCTIONALITY TO WHAT IS WAS BEFORE. THANK YOU>

Asked by fk350z 2 years ago

Last reply by Aaron Grosky 1 year ago

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Firefox keeps downloading strange random .htm files

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm They are 0 bytes, empty when I open in notepad and if I right… (read more)

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm

They are 0 bytes, empty when I open in notepad and if I right click in download section and select copy download link I just get about:blank

I checked PC for viruses using Eset Online tool and Windows defender. No problems.

Has anyone run into something like this?

Asked by keeperoftheelderscrolls 2 years ago

Last reply by keeperoftheelderscrolls 2 years ago

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No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 2 years ago

Last reply by cor-el 2 years ago

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Can't find how to scan QR code when trying to add my Android phone to Firefox

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be … (read more)

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

Asked by Daryl 2 years ago

Last reply by cor-el 2 years ago

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Clean install of Firefox v91.8.0

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more. How can I do a clea… (read more)

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Asked by rlm98253 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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I am unable to create a Firefox account.

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC. … (read more)

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC.

Asked by bergendorf819 2 years ago

Last reply by James 2 years ago

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Moxilla backup error

i recently lost my computer to destruction. i have a number of files saved by Mozilla backup on a thumbdrive. i have several backup files dating from 2014 all the way unt… (read more)

i recently lost my computer to destruction. i have a number of files saved by Mozilla backup on a thumbdrive. i have several backup files dating from 2014 all the way until now. after re-installing Firefox on a new computer, i tried MozBackup to restore my old Firefox from the latest file dated a coupla of months ago this year. the files have names like Firefox 16.0.2 (en-US) - 2013-01-05.pcv or .pfc. when i tryt and load it into backup it saysit isn't a valid backup file. how can i get this to work?

Asked by judgeraye 2 years ago

Answered by -elison- 1 year ago

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Why is a recovery key needed & why so DAMN BIG

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important st… (read more)

Look I have memory issues I already have to change my password & now I just got a recovery key as long as my arm. Do you people think any of us have such important stuff on our home, student computers we need the tools of a CFO or CEO of a major corp. REALLY I think it is time we realize 2/3 of the tools on a computer be it windows or moz:lla are superfluous. To make me have to remember that many numbers is torture or try to remember where I put the print out is mean. Is cruel and why? So our egos can feel filled with smoke? Anything more than 5 fonts is a waste. How much time do you think gets wasted while people "play" or fart around with all the empty tools on computers? The world wide web is a huge wall surrounding all the companies that take our money. You built it for them Then showed consumers shinny new toy we waste our money our time our lives and we will never be able to get into the wall you built to get back money we spent or time we wasted. A 15 number key, you think someone wants the answers to my midterm? If they need it Let them have it. You technological people, who build this trap, who blow smoke up where it tickles, should be ashamed.

Asked by a_hill11 2 years ago

Last reply by cor-el 2 years ago

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how is profile blanked, but not fully gone?

Basically, a requested relaunch blanked my profile and I can't get it back. I have a lengthy workaround that will take over an hour to fix from backups, before this inc… (read more)

Basically, a requested relaunch blanked my profile and I can't get it back.

I have a lengthy workaround that will take over an hour to fix from backups, before this incident, but I'd really like to understand what's going on. How can my add-ons, bookmarks, history, logins, etc. be gone? If I did a refresh on purpose, why would my shortcuts remain intact? And, I started by backing up my profile folder to a neutral spot, so why isn't replacing it reversing the changes?

As background: The "about:profiles/Restart With Add-ons disabled" button brings up a small button dialogue to choose "refresh" or default "open." I selected "open" because I didn't want to fix my profile and assumed I would relaunch with only add-ons disabled, so this was a potential point of screw-up. I assume selecting "refresh" would reset application defaults and make a mess exactly like I find myself in now. Shouldn't "Restart with Add-ons disabled/Open" relaunch a temporary and reversible state? Doesn't "refresh" prompt a new default profile?

Considering evidence only, it appears I did something to roast my profile before I backed it up, but that's strange and really out in the weeds, and I'm assuming I wrecked it with my current activity.

The default profile name and path are correct. My shortcut links and labels that I use for a home page are intact but with icons missing, the same appearance as if I deleted the cache; is this detail part of application settings and not profile?

Asked by SkyHook 2 years ago

Answered by FredMcD 2 years ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

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WHAT FREE OFFICE SUITES PROGRAM WORKS BEST WITH MOZILLA FIREFOX?

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'… (read more)

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.

Asked by islander1 2 years ago

Last reply by James 2 years ago

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Some how Yahoo jumped in and displaye a yahoo page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back to Firefox ?

Some how Yahoo jumped in and displayed a yahoo Home page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back… (read more)

Some how Yahoo jumped in and displayed a yahoo Home page with no way of deleting it. I tried installing Firfox..But it became stuck half way..what should I do to get back to Firefox ?

Asked by antrum_amh 1 year ago

Answered by cor-el 1 year ago

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Just concern: I think there is something wrong with your webpage or certificate I guess

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt star… (read more)

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt started to hesitate downloading your installer of mozilla firefox but I nahhed it to continue installing until I successfully installed mozilla firefox.

EXAMPLES OF URL WITH SAME EXPERIENCE:

MICROSOFT EDGE: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/en-US/win/3939fc619c92d2815b531fb111838420a073643482c5036670ddaeba36f1cc79/Firefox%20Installer.exe

GOOGLE CHROME: https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9Y2hyb21lJnZpc2l0X2lkPTE2NzgzNDgyODMuMTY0ODczOTQ0Mw..&attribution_sig=380ddd133c31ec40f8c51acb6a79d9db8985f0ae84092734780c578740e33547&lang=en-US&os=win&product=firefox-stub

I just concern.

Asked by Alex 2 years ago

Answered by James 2 years ago

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Losing scrollbar arrows after every upgrade

I lost my arrows on my scrollbar again after an update early last month. I tried adding lines to the gtk.css config files with no success unlike I've been successful doin… (read more)

I lost my arrows on my scrollbar again after an update early last month. I tried adding lines to the gtk.css config files with no success unlike I've been successful doing in the past. It appears they are gone forever unless I can find another way to get them back. I noticed that the scrollbar arrows are gone on only Firefox and Thunderbird. As mentioned, this has happened in the past after some updates but in the past I was able to edit the gtk.css files in both gtk-2.0 and gtk-3.0 to get them back. Is there anything else I can try. I'm using the latest version of Ubuntu (Pop OS to be specific) and the arrows to the scrollbars disappeared around April 2nd for both Firefox and Thunderbird. I didn't notice any other applications where the arrows to the scrollbars disappeared. Is there something else I can try and a way to prevent this from happening in the future. This seems to be a common problem that happens every time there is an update.

Asked by mtonkinson 1 year ago

Last reply by cor-el 1 year ago

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download lastest for zoom eg cause no video

'trying to sign on to zoom successfully, then once in I get a notification saying I need to download the lastest version, Ive tried 6 times bianary file and then nothing … (read more)

'trying to sign on to zoom successfully, then once in I get a notification saying I need to download the lastest version, Ive tried 6 times bianary file and then nothing happens '

Asked by freshwick 1 year ago

Last reply by cor-el 1 year ago