Firefox Support Forum

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Hi,

I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does not show up. I tried with 3 different computers. Edge and Chrome works and shows the touch keyboard. Any suggestions or is there a bug?

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None of these are the current bookmarks from my old pc. ive tried syncing, importing again, nothing works. my bookmarks on my side bar are years old. I dont have ANY of these on my old pc as i deleted them years ago. what the heck is happening and how do i get my new pc browser to look exactly as my old pc looks. This is very frustrating. I have over 500 bookmarks on my sidebar. it looks like every bookmark i have EVER used. This is ridiculous.

Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Stop tabs from automatically refreshing to top of page. Many people have this problem and I don't find a fix. One article states to go to Options and "Warn me when websites try to redirect or reload the page," but I can't find options.

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari.

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one monitor then I switch focus to the second browser window to do other various activities, the video playing on the other monitor will sometimes exit out of full screen mode and continue playing in the original embedded small screen size. So far I've tried disabling all but the most essential extensions, put the theme back to the default mode, made sure my graphics card is fully updated, and even attempted a few setting changes people have recommended for fixing similar issues, but nothing seems to work.

As of right now, the only workaround would be to use the picture in a picture mode and put that to full screen, but that isn't ideal as picture in picture mode is set to be "always on top". I could also use a different browser, like Chome on my second monitor which doesn't seem to cause the video to exit full screen mode, but again, I typically prefer to use firefox for most things online.

Anyway, I'm now out of ideas on what to try to get firefox to behave in the way I want it to.

Hi Just updated Linux Mint from 20.3 to vs 21. Firefox Help now shows FF version Mint - 001-1.0 121.0.1

Also shows that FF updates disabled by Administrator.

Is this the latest version for LM 21 ? And how do I enable updates automatically?

Thanks

Charles Harris

I have set Firefox as my default browser. I can open it using a shortcut on my desktop. However, if I follow a link from an email, it does not open in Firefox. How come?